Customer Ratings & Reviews
- Model:
- HMU-00001
- SKU:
- 6181705
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop doesn’t get hot at all when charging- it’s a solid laptop.
I would recommend this to a friend - Pros mentioned:Processor speed
Great Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best machines I've ever bought. Fast and very reliable. Great purchase
I would recommend this to a friend - Pros mentioned:Weight
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and easy to travel with. Love the removable screen
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it daily for zoom meetings, and to listen to podcasts.
I would recommend this to a friend Great computer for the college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our son who is a senior this year and going to college in the fall of 2019. He wanted a computer that he could play games on but also keep documents for his school work. It’s a touch screen which is also nice and was able to get a stylus pen to write on it and erase when doing homework. Then you can send those documents to anyone. It was really easy to set up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Diana,
Thanks for sharing how your son is loving his Surface Book 2 experience so far. We're delighted that this powerful machine has been the perfect all-in-one solution for all his day-to-day tasks. We hope he continues to enjoy!
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
- Pros mentioned:Ease of use
Great for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop works well for on the go projects, will not disappoint.
I would recommend this to a friend Great multi-use Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer can function as both a laptop and a tablet. It is very easy and convenient to detach the screen from the keyboard to use in tablet mode and with the surface pen. I found this to be better than most other computers that flip over backwards onto the back side of the keyboard. This computer definitely has superior design to other dual computer/tablet laptops. Highly recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great compliments! We're thrilled to hear you're loving the versatility of the two-in-one design. The Surface Book is definitely made to stand out from the crowd, able to attach and detach to your preferred position. We appreciate your recommendation of the Surface Book 2!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Solid performer for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excel for business, lite, flexible, great battery and solid processing power.
I would recommend this to a friend - Pros mentioned:Processor speed
Nice and light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than my old computer. I hope that it doesn't slow down like my last computer.
I would recommend this to a friend Sleek!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2015 MacBook Pro started to get very slow for me, so I knew it was time to upgrade. Even though I had been apart of the Apple ecosystem, something had me wanting to give Windows a second chance. So far I’m really enjoying the Surface book 2. Its fast and feels so nice to type on. I really like how light the tablet is, which is a very cool feature. I’ve only had it for a day but so far I’m really enjoying it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled you decided to go with Surface Book 2! We know switching systems can be difficult sometimes, and to help alleviate any stress we have a great resource here: https://aka.ms/AA4r435.
Also, if you're enjoying using your new Surface Book 2 in tablet mode we recommend checking out Surface Pen and all the ways it can add to your experience by following this link here: https://www.bestbuy.com/site/microsoft-surface-pen-poppy-red/6376778.p?skuId=6376778.
We hope you continue to enjoy your new device, and welcome to the Surface family!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Keyboard quality
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around 2 in 1 . Really great build quality can beat the value
I would recommend this to a friend - Pros mentioned:Processor speed
Great fast laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, fast, reliable, durable and compact. Very cost effective
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent 2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect size, fast. One of the best purchases I have made this year
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop that can be used as a tablet. Nice design and very neat screen
I would recommend this to a friend - Pros mentioned:Ease of use
Love this tablet/PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet/pc is great for anyone who is looking to get more out of their laptop. I love the versatility.
I would recommend this to a friend Sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines and works well for my school work. A lot to learn how to use it. Will need tutorial
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kate,
Welcome to the Surface family! We're happy to see you are enjoying your new device so far. The Surface Book 2 is designed to handle almost anything you can think of throwing at it, so it can be a bit daunting at first. Keep this link handy: https://support.microsoft.com/en-us/hub/4295272/surface-book-products-help
That link has a ton of great information, both on the general functions of your new device and even for some of the common questions that sometimes pop up with it. It should help you out as you get to learn what the Surface Book 2 can do for you. Thanks for taking the time to leave this review!
Regards,
Jonny
Surface Customer Care
- Pros mentioned:Ease of use
Great System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use very and versatile. Well worth the price overall.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great laptop for a starting college student.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly and everything about it works good and clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Great computer for my business needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface book has met my computer needs and is easy to handle!
I would recommend this to a friend - Pros mentioned:Keyboard quality
Love the laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice laptop, very comfortable to handle! Nicely made!
I would recommend this to a friend