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Customer Ratings & Reviews

Your price for this item is $976.99
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Customer reviews

Rating 4.6 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 487 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop bought it for my wife and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great . Great for college. Love how it works and the different stuff it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the flexibility and ease of both word and image creation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that can be used as a tablet. Fast and also sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the original Microsoft Surface since it was released and when it died i hesitated getting another Surface produce as there are less expensive choices out there. After checking those out I am so glad I ended up with the Surface Book 2. This machine is a beast. it has continued to amaze me with its power and battery life. They hit a home run with this one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for upgrading to the Surface Book 2! We're delighted that you have such great things to say about us! This is a phenomenal machine, with loads of battery life. We're glad you found the perfect two-in-one device. Thanks for the great shout-out!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work demos and its great! Great size and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the book 1 for 2 years. Recently, the old one has an issue on the keyboard. I asked her to see if she would like to buy a new one and she did. She wanted the book 2 and did not want to try something else. She actually likes the Surface book.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this lap top for an everyday user

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a lot of great features and is really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light weight, ability for touch screen and graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 2 in one. Easy to separate with the push of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great touch screen for a lsptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic. It is basically an iPad and a lsptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for Business. Compact and powerful laptop and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, clear screen, and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great form factor!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college student daughter. She had at first a HP Chromebook X2, which worked well, except there is Windows software she needs to be able to run. But she uses the tablet extensively for taking notes and making diagrams, etc. The price is a little steep, but is quality construction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent and easy to use for my reports!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant, fast, and 100% compatible with school programs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far great speed overall great performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good for school & notes. very light and portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portability, good for students I like it as a daily driver

    I would recommend this to a friend