Customer Ratings & Reviews
- Model:
- HMU-00001
- SKU:
- 6181705
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
Surface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Updated product contains the i7 processor, but this one at the price is wonderful.
I would recommend this to a friendProductivity Champion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most innovative 2-in-1 on the market. Truly a great investment for productivity.
I would recommend this to a friendFantastic computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer, it has great features and a fantastic operating system. I am extremely satisfied.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is like any other. It is easy to set up and easy to use. I like how big the monitor is as well. Enjoy going it so far!
I would recommend this to a friendAwesome product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my Microsoft surface!! Laptop and tablet all in one and easy to use!
I would recommend this to a friendMicrosoft Surface Book
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the open box from Best Buy its a great product and no issues
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had what I wanted and showed me how to use it. Love this laptop, great functionality.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though the laptop so much purchased an additional one for the office
I would recommend this to a friendGman
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer , great price ' defineyly would buy again
I would recommend this to a friendGreat Computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop and it also has the sleek conversion to a tablet. Really versatile!
I would recommend this to a friendJust beginning to use product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learning more about Surface Pro. Best Buy sales associate was very good at helping me understand positive aspects of the Surface Pro.
I would recommend this to a friendSurface Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Surface Notebook is a great laptop and/or pad! Highly recommend!
I would recommend this to a friendThe best comouter ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just enjoy the transformation possibility and the sensitivity to the touch and pen.
I would recommend this to a friendThis is a good laptop for my granddaughter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter enjoying her microsoft laptop because of the graphics.
I would recommend this to a friendDaughter loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly. All daughter’s friends wanted one as well. Of course we referred them to Best Buy
I would recommend this to a friendWonderful computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I'd hoped for and more. Usage very intuitive after using Mac exclusively for years.
I would recommend this to a friendHaving problems already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop May 2018 and it's having problems already. The keyboard seems to disconnect in random times. I've never dropped this and it stays in my room most of the time so for it to be having problems this early? ill prolly switch back to my MAC on my next laptop purchase. Works well but i question the quality.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you have been experiencing some connection difficulties with your Surface Book 2. We'd like to chime in to let you know we deeply appreciate your feedback, and we'd like to lend a helping hand. We have alerted our specialized care team about your situation, and they are ready to assist you. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Please be sure to use the unique reference number we have created on your behalf: 1812072070175.
We look forward to assisting you soon.
Kind regards,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Great for a college class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eliminates paper for me which is perfect since I have to take lots of notes for my classes.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is the best purchase I’ve ever made she is set for college now
I would recommend this to a friendA+++
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product/service A++++ ------- would definitely recommend.
I would recommend this to a friend