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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 487 reviews
  • Rated 5 out of 5 stars

    Easy to use and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet and touchscreen features. Durable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Responsive computer. Greatly improve the pen functionality! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful. Works well. The colors are vivid and nice. Good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a more convenient and quality laptop ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, quick great for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for office work! As expected this model is not for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little pricey and over all very good machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and easy to navigate. Great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like this version over Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard base and screen make a big difference. Only negative is SD card sticks out when used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      We appreciate you taking the time to share your honest feedback with us. We're constantly working hard to listen and respond to customer insights like this. We'll be sure to pass this up to our team.

      Kindly,
      Jessica
      Surface Customer Care

      We want to hear your Surface story. Share your experience by leaving a review. Microsoft

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, works great and great price. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two in one a little on the heavy side though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but have had some problems with pop ups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and Well Built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my sister. The convenience of the detached keyboard is one of its best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. It performs better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome computer would definitely buy again graphic is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for tech challanged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is easy to use lightweight. Good deal for price paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent this surfacebook to london and my nephew liked a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who is starting college. She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Progressively worsening condition

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so frustrated with this computer. First of all, the battery barely lasts for four hours on a good day when I’m barely using it. Second, it keeps freezing up. When it freezes up and I restart it, it becomes unresponsive until I restart it multiple times. It also just plain refuses to connect to the internet some days. Also, when it charges, it gets very warm. The heat really concerns me, and I don’t know what to do about it. I have very few positives to say about this computer. I bought this computer to use in medical school, but I do not recommend it for any sort of heavy workload. I am seriously regretting buying this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Versitile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a variety of needs. Got this to start a new job.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop my son loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop my son loves it. No problems for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old laptop with this one and didn’t disappoint

    I would recommend this to a friend