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Customer Ratings & Reviews

Your price for this item is $976.99
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The comparable value price is $1,149.00

Customer reviews

Rating 4.6 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 487 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft Book is fit to be used for any situation. The sleek design makes carrying this laptop around very easy and the touchscreen features are beyond helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Picture ID activation is fantastic but your twin sister can unlock it. Microsoft should not make 120 GB model. It's too small for today usage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear you're loving the Surface Book 2. We appreciate you taking the time to give us your honest feedback. If you would like to add additional storage to your Surface device, we have some great tips for utilizing various external storage options here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using it as a drawing tablet recently with the pen that can support it and it’s great. Adjust the brightness a bit so it won’t heat up as much. When I first got it it glitches a bit and it took me a while to change my screensaver to the image I wanted. I love how I am able to attach and detach from the key board and so easy to put it back. Also you can charge it as a laptop or if you’ve use in tablet you can charge the tablet as well (so it has a battery for the key board and screen) so it Take a Little longer to charge since it charges both products. I enjoyed it’s a good size and it’s light too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great design tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/tablet saved me time by not having to learn a difficult design program before I could begin, but it is also easier and quicker to draw my designs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how you're loving the Surface Book 2. We love seeing our customers get creative, so be sure to use the hashtag "#CreatedOnSurface" on social media so we can see your awesome designs! We look forward to hearing from you.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer I’m loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for travel. Lightweight with just the right amount of power for a traveling professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new computer! I use this for my work as a clinical social worker all the time. I love that I can easily put it in "tablet mode" and it turns into a notebook so I can take notes in my sessions with clients. I've used the camera for video recording purposes and the feedback is high-quality. It's also easy to take with me into the field (where I spend 80% of my time at work!) and travels well. The battery power lasts a long time, which is soooo helpful in my line of work! easy to install microsoft office too. 10/10 would recommend to therapists and social workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is definitely a bit pricey, but let me tell you, I have not regretted my purchase. As a Biomedical Major in college, I need a laptop that will allow many high speed programs to run at a time. This laptops delivers. Not to mention the amazing display that is so easy on the eyes (at least in my opinion). This laptop is very sleek and light, which I love! The battery life is a bit disappointing, but I dont have an issue with carrying my charger with me when I know I'll be using it for a while. I would reccomend this laptop to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what its supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like pretty much everything about it. It's lighter than my last laptop, does everything i need it to. The only thing I don't like is that the SD card slot has to have the full sized SD card reader and it doesn't insert all the way in giving me the option to leave it in... It does NOT have an SD card slot on the tablet portion which means if I am only using my tablet, all the files on my SD card are not available to me. It's kind of difficult to figure out which or what can be used as a protective device for it, but hey, I guess I'll figure it out sooner or later! I think it's worth it for college students, which is what I use it for...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a computer tech and let me tell you, this is one of the best 2 in 1 laptop/tablets around. Its a little more expensive but well worth all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Multifunctional Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on the hunt for a device that can suite all sorts of needs at my work. We started out with the classic desktops. But we needed a more mobile solution. We tried Surface Pros but it just wasn't cutting it. Not that they were not a great device, just not the friendliest when it comes to docking them all the time. But these Surface Book 2's have been great. Gives people that laptop feel but with the push of a button you have the tablet to rock. Pair these up with the Microsoft Wireless Adapter (mirrorcast) and you have an awesome setup for collaboration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear the Surface Book 2 has been the perfect tool to help you accomplish more in the workplace! This powerful all-in-one machine is fantastic for accommodating any work style. We're glad you have been able to utilize the wireless display adapter for greater team collaboration sessions. Thanks for raving about your experience to the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great easy to use laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads up faster than my old laptop use to on start up. It loads pages faster too. I especially like the back lit buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Surface Book 2! It does everything I need it to do and then some. After doing my research, it was the most bang for my buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price and Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for sure. I love the product and its multifunctional ability. i regularly use the tablet mode. Great screen resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    excellent 2 in 1 for busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this PC its versatile lightweight amazing video quality and the touch screen makes life a little less complicated.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love this book it's good I want to get the desktop as well mybe in the future its pricey but I like what I seen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I just love it...as simple as that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just an excellent product, very happy with it, i would recommend it to people looking for an easy and very functional computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 in 1 feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has tablet mode as well as being a a good laptop for school, work, or art. The surface book has everything i need in a 2 in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Favorite feature is ability to remove the screen & use like an iPad. Super fast with great features. BB gave me great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have ever purchased. Trust me you cannot go wrong with this laptop if money is not an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book 2 is simply the best 2 in 1 available. As far as I know it's the only mainstream, true 2 in 1. The screen doesn't just flip over 360 degrees, it comes off. And it can be put back on facing away from the keyboard. This makes it extremely versatile. And you won't find any bloatware on a Surface device. The 13" Surface Book 2 is fast, it has great battery life, has a great screen, and it's light and portable. And it works great as a tablet. This is by far my favorite computer ever.

    I would recommend this to a friend
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