Customer Ratings & Reviews
- Model:
- HMU-00001
- SKU:
- 6181705
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
Excelent Computer for Anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very useful regarding the use of browsing or for a student who wants to get a tablet and a computer at the same time.
I would recommend this to a friend- Pros mentioned:Processor speed
Best laptop I have purchased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speed, touch and removable sreen which I use during my presentations. I actually enjoyed having it connect with my phone.
I would recommend this to a friend Everything I need in a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can disconnect the keyboard and use this laptop as a tablet when more convenient to do so
I would recommend this to a friend- Pros mentioned:Keyboard quality
Exceptional travel/presentation/work PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the life of me, I have no idea why Microsoft switched from this device to the fabric version. This laptop is way better.
I would recommend this to a friend - Pros mentioned:Ease of use
Exactly what I was looking for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect in every way. I have no complaints its been really useful and I'm very glad I made this purchase.
I would recommend this to a friend Better than Apple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall computer, ur able to use it as a tablet. Great for students and everyday use.
I would recommend this to a friend- Pros mentioned:Ease of use
Great laptop for a college student into video edit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaving aside the design of the product, it is super convinient to use it in every aspect of your college and personal digital life.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kevin,
Thanks for the shout out! The Surface Book 2 was built for creatives like you, so it makes us happy to hear you are benefiting from the device's specs and design. We can't wait to see what you make.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Weight
Works as Described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing Negative other than should have upgraded unit. Really like the 2 in 1 feature---hinge & casing are good and weight is not an issue. Reviewed lots of 2 In 1.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Surface Book 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface book 2 is the perfect size. The keyboard is smooth. I would recommend getting a case and screen protector.
I would recommend this to a friend Great surface. Better than the pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The book is a lot better than the pro. Larger screen and tablet mode.
I would recommend this to a friendSurprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used a Windows computer in years. I was looking for laptop for online courses and I am pleasantly surprised with the overall Windows 10 platform. I purchased Apple in the past primarily because of its security safe OS. Discovering the Windows has upgraded its OS to include security is a major plus. I am able to read my textbooks, write on the pages and open multiple windows to view at the same time. The salesman at Bestbuy listened to my needs and recommended this laptop and he was spot on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michele,
We're delighted to know you're impressed with the Windows 10 OS on your Surface Book 2! We're always striving for better security practices, for all our devices, so thanks for noticing! If you are looking for even more ways to secure your device, try checking out Windows Hello: https://www.microsoft.com/en-us/windows/windows-hello. Signing in can be faster and more secure than ever by just glancing at your computer, or using a fingerprint with compatible devices and accessories. Thanks for the excellent shout-out!
Best regards,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
Love this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much faster than my old laptop. Love the detachable screen so you can use like a tablet. Love the facial recognition access.
I would recommend this to a friend - Pros mentioned:Weight
Light and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried the Surface Pro was more like a tablet than a laptop but it has easily replace my laptop and is so much lighter.
I would recommend this to a friend - Pros mentioned:Processor speed
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Lightweight and fast enough processor to make flyers, browse internet and work in Microsoft office.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dana,
Thanks for the great shout-out! We're delighted to hear that Surface Book 2 has been the perfect tool for all your needs. We appreciate you taking the time to share your favorite features such as the blazing fast processing speed as well as Windows interface. We hope you continue to enjoy all Surface Book 2 has to offer.
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
- Pros mentioned:Ease of use
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 2 in 1. Very versatile with my school work and for my coding hobby. I would definitely recommend it!
I would recommend this to a friend - Pros mentioned:Processor speed
Microsoft makes the best laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable and not full of junk ware. Microsoft laptops pair well with their operating system similar to how Apple MacBooks work with MacOS.
I would recommend this to a friend - Pros mentioned:Weight
Hanes
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my Microsoft Surface Book 2. I like that it is not heavy and easy to carry.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Microsoft Surface Book. Very Easy to use. I love that the screen detaches so it can be used as a tablet.
I would recommend this to a friend Great Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it comes apart from the keyboard making it similar to a tablet! Very user friendly!
I would recommend this to a friend- Pros mentioned:Ease of use
Great versatility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the portability of the surface and they are loaded with features. Great technology in such a compact device.
I would recommend this to a friend
