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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Book 2-in-1's ease of use, comfortable keyboard, and excellent battery life. Many appreciate its light weight and the versatility offered by the tablet mode. The sleek design also receives positive feedback. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 641 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Still getting used to this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advertising makes this product look better than it is. I'm still on the fence with it - for the money. I think I could have got a perfectly good laptop for a much better price - however, I'm still learning. I think for someone more artistic and skilled, it probably could be very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for graphics, forms, etc. the price was high but soon after realized it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for School & travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a 17 inch HP, it works great but too heavy to carry around. Bought Microsoft surface little but great, & very light. It's compact size makes it portable for school & traveling around. Size creates easy fit in small areas. I love my Microsoft surface. Bravo Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Not What It's Cracked Up to Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to update my 5 year old computer. I returned it after 3 days. THE GOOD: -The screen is amazing. Beats out the new MacBook Pro easily. -Sleek and attractive, well-built -Keyboard is great THE AVERAGE: -The stylus is a nice touch but it's a bit clunky to actually use. Not precise feeling like the Apple Pencil. THE BAD -The touch pad. Man this had such potential. I use my laptop mostly for editing photos, and you often need to make tiny adjustments to grab a slider in PS. The trackpad on the Surface Book would constantly miss these small inputs. It was really frustrating to use. -Top heavy. Fatigues your wrists holding it down in your lap. -I managed to soft-brick the computer just by turning it on. I wanted to like this computer. I just couldn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick Portable and slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book is a very portable little laptop. Although I wish it would folder 360 degrees I still am very happy with my purchase. The pen is also a wonderful addition. It is worth the price, and when the price drops it will be a steal. Microsoft is ahead of the market with Surface Book

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for years but plan on going into Engineering and Microsoft package had what I would need for college. I received it for Christmas with the thought of a learning curve time frame. I really like the computer as it has been much easier to learn then I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great oroduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in quality packaging and very Easy to set up. Nice and light to carry but still a decent size screen. it is very user friendly. The whole family enjoys it and the drawing ability is a big hit. Removable tablet does not get used as much as we thought but the notebook is used a ton!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer/ tablet is great it does everything you would want it to do. The downside of it is sometimes detaching the tablet from the keyboard can be hard. However for the price your battery lasts long, and you can convert the tablet/ computer several ways to accommodate your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop for Grad School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this laptop for about two months but love it! It is light and easy to carry to and from class. I am in graduate school and so far it has met all of my needs. Also, about 15-20 other students in my class have the same laptop and it works great for them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product of its kind on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book is by far the useful tablet/laptop I have purchased in years. It functions as good or better than any high end tablet on the market and can keep up with all but the high end gaming laptops in that mode. I have even run CIV 5 and 6 on it without any difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it can be used in tablet mode.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love then pen that come with it. Makes it a whole lot easier to use. I absolutely love that it can be used in tablet mode. It has a touch screen that also is a great advantage in today's technology driven world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for students and artists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my surface book. It's fun for drawing, quick response, and easy to use. I don't like that I can't pushed the screen farther back. When it sits on my lap, i would like to push the screen back a bit so it's easier to see but I can't do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for work, just amazing how fast it is.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Little quirky at times, but really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 3. Really like it. Have had a couple times where the touch stops working, but definitely easier to type my MBA papers than my Pro 3. Little pricey, but I had a student discount and BB matched the cheapest price they could find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the previous model I used for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a fabulous piece of equipment. I will have no problem reccomending this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a college student and although it is pricey I recommend. I can fit it in a purse it charges quick and it's great to take notes on. I personally hate to type my notes but I also hate having all my notes I separate notebooks I can do it all on here.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT VERSATILITY AND PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded by computer and find the new Surface Book 12 fast and with many options, including the use of a stylus. Love the visual and sound excellence. I highly recommend this computer to anyone needing a strong, sturdy performance based system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface does everything my laptop can do and more in a smaller sleeker product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop/tablet combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the versatility of this product and hoping with this purchase I will have less need for a laptop and separate tablet. I did have an issue with the general audio driver within the first few weeks, but was able to download new driver.

    I would recommend this to a friend