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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Book 2-in-1's ease of use, comfortable keyboard, and excellent battery life. Many appreciate its light weight and the versatility offered by the tablet mode. The sleek design also receives positive feedback. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 641 reviews
  • Rated 4 out of 5 stars

    Overall good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and touch screen Touch pad is jumpy Great battery life Not as light as I expected No secure place for touch pen; Always worried about losing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best windows laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes close to the stability and refinement of a mac book pro. The best windows 10 laptop in the market. Some minor glitches with auto brightness, need to be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nifty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product with many niches. I use the pin all the time and quite an awesome tool I love detaching the screen and enjoy the touch feel of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might as well buy a regular laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're paying for the prestige of having the surface book. You can get a way better deal with a regular laptop with twice the specs for the same price. The surface book is heavy. Tablet mode only last about one hour of real world use. Are you kidding me? So if you plan on just taking your tablet with you you're out of luck. Be prepared to pack the base as well. Lots of other little things that bothered me about this unit. I returned it about five days later...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 3 stars because the Surface Book is solid as a laptop but if you use external displays you might want to do your homework. I was not able extend my display with getting a flashing desktop in return. I tried multiple dongles, multiple docks and multiple dispkays and none of them worked. Microsoft said there is an "approved" list of monitors to use. Ordered one of those and that failed too. Personal use, give it a try. Business use, look elsewhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bit of a challenge working into a new computer for us Technically challenged but overall is a good computer and definatly better than a pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for graduate in nursing who needs to take notes n draw sketches in class n work. This thing is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, still prefer pro for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about so far, but at $400 more for extra USB port and inch of screen I am sticking with pro unless specific user asks for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product; perfectly fits our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has features including easy stylus capability that we like. I have given 4 stars due its high price. Lower price points would drive more sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's beyond amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves everything about her new laptop!!! After years with only a desk top my wife is so ecstatic to have this !!! Once again I'm the hero !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SATA conversion kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to convert my HHD to SSD in laptop. Allowed me to cloan hard drive and replace. Does what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift. The recipient is stil moving thing from an older machine. So far she is happy. Hasn't lived up to the commercials on tv yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, stable, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research when I purchase this laptop. For the price and Best Buys willingness to match prices I felt like I couldn't go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought had a bad battery. Other than that this laptop has bee. Awesome. Great features, super fast. Tablet works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our daughter to use for school. Now we can't seem to get her off of it. She loves it and won't let us touch it. LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use as a tablet or laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old computer. Works well as a laptop or as a tablet. Offers nice flexibility to go back and forth between both.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface book is great, price match guarantee NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the surface book - I have had no difficulties with it and it performs well. Beware of the price match guarantee from Best Buy, however. I had an agreed match in price from Amazon, and they would only match a portion$175 of the $300 savings I found, despite the "guarantee". Had I known, I would've bought it on sale at Amazon instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for what it's purchased for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with wonderful graphics. Work well for what I purchased it for and will definitely recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the screen detaches and that I can flip it around. It works great to do things from watching movies to running heavy programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my computer. I love the convenience of being able to use it as a laptop or a tablet. It's fast and easy to use.

    I would recommend this to a friend