Customers highly value the Surface Go's LTE connectivity, portability, and compact size, finding it ideal for travel and on-the-go use. The screen quality and light weight are also frequently praised. However, some users express concerns regarding the battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
Pros mentioned:
Lte, Size, Weight
Rated 4 out of 5 stars
Awesome travel PC
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I travel a lot for business and would carry a Laptop and an iPad in my bag along with the various charging bricks. If I needed to carry the bag for a long trip, it became very heavy over time. What I wanted was an all in once device that allowed me to access my email and documents, but also allow me to VPN into my company system to do work. I also wanted to have LTE connectivity for when I am not near a wifi access point. For me, the Surface Go made a lot of sense. It is light, small and gives me access to all the apps I need and connectivity to work. For my needs, the perfomance is excellent, but I wouldn't recommend this for gamining or graphic intensive apps. Now I leave the Laptop and iPad at home when I travel. In fact, even when I'm home, I don't pick up the iPad much now that I have this.
On the downside, the bezels are a bit thick and it only comes with one USB-C port. Fortunately I don't use a lot of USB add ons since I connect my mouse via bluetooth or use the track pad when on a plane.
For travel or when you need a computer while you are out an about, you can't beat the Surface GO for perfomance and value.
I would recommend this to a friend
Pros mentioned:
Lte
Cons mentioned:
Processor speed
Rated 4 out of 5 stars
Great things do come in small packages
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not fast. It doesn't have a lot of disk space. It can't be your main computer. But it HAS LTE. Memo to computer manufacturers: Make more computers like this! It doesn't have to be this small, and another USB port (preferably USB-A) would REALLY help, but this gets everything else right: Touch screen, LTE, keyboard, ability to plug in peripherals, and did I mention LTE? And a real OS? Memo to Apple: forget your stupid iPad Pro and make a Mac that is exactly like this. A great little machine, even with the lack of speed.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for taking the time to write such a great review of Surface Go! We're delighted you're loving the compact design, as well as powerful LTE function to help you stay connected. If you're looking for more ways to expand your experience, we highly recommend checking out Surface Dock at Best Buy: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
This has many additional ports including four USB type-3.0 ports for your benefit.
We hope you continue to discover all there is to love with Surface Go.
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Screen quality, Weight
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Know It's Place and It's a Great Machine
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this as an open box item a few weeks back (to save $$). I am a big fan of the Surface line and own a Surface Book 2 as my primary machine (which I love). But... I wanted something as a small secondary device to take with me for meetings, travel, etc. when I didn't want to lug the bigger machine with me.
For that purpose, this machine is perfect. I'm still getting used to it, but when I purchased it, I knew it's boundaries and that it's not a lightning fast primary machine. But most of what I do is web-based and MS Office, so it's actually pretty nice.
It's light and easy to carry. I purchased the Signature keyboard and Surface Pen as well, and while it adds cost, it does complete the experience. I'm pleasantly surprised by the keyboard. While it's cramped (due to size), it's surprisingly satisfying to type on. I use the pen for handwritten notes in OneNote and it works well, but I did need to make some tweaks to the handwriting configuration in Windows to control some palm rejection issues.
Battery life is decent - between 5-7 hours depending on what I'm doing, which for a secondary device is fine. It charges quickly (80% in about 60 mins). I do sometimes find myself obsessing over available battery left, which ironically is why I purchased my Surface Book 2 as my primary device (about 14-16 hours, so zero battery anxiety).
Overall, I would definitely recommend this device. I purchased the LTE version specifically because I wanted something that I could pop open and check email without having to find wifi when on the move. That's proved to be one of the most usable features of this machine. Know what it is and isn't, and you will be happy.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
An Excellent portable computer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
- EXCELLENT design with solid kickstand and beautiful screen.
- Full mouse and keyboard support... just like a laptop.
- Runs Windows desktop applications, both from the store and from 3rd party websites (Requires the free upgrade to Windows 10 Home instead of Windows 10S)
Mixed:
- One of the best tablet keyboards I've ever used, complete with trackpad. Sold separately, though...
Cons:
- Windows 10 still lacks the comprehensive gesture support of mobile OS's like iOS and Android.
- Lacks touch-optimized applications like iOS and Android. For example, the mobile Youtube app for iOS / Android is still a faster, more responsive user experience than the Edge / Chrome browser website in Windows 10.
Summary:
This is an excellent product for people who want a small, portable laptop substitute, but iOS and Android tablets are a better solution for people who prefer touch-oriented mobile Apps.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great for carrying about
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been coveting my associates Surface tablets for years but was hesitant to spend the high prices for the full size Surface Pro. So, I got the Go. It is a great little tablet and super convenient to carry. The small size was not a disadvantage to me at all. It was fast enough on the internet and with downloading and opening software, and I am super pleased with it over all. It even worked really well doing triple duty as my general personal computer for home needs, then took on graduate school needs and even then became my work computer when COVID-19 sent me into work at home mode. It tackled everything with no problems. Eventually though I did run into problems with only a 128GB drive. I added a 512GB SSD memory card into the convenient port on the back of the laptop and that helped. But after a year of honorable service, I did buy a Surface Pro 7 and made sure to buy a large quantity of memory and a bigger drive. That said, I will continue to use the Go for school and travel, as both products are excellent.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Processor speed
Rated 4 out of 5 stars
Super portable windows to go!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose this laptop because it was one of very few with cellular access built in. That is a lot more convenient than tethering every time I need it, which is quite often. It makes a great second computer to use almost anywhere.
It is super small and light, and I am able to run any application I have tried. It is just fine for browsing and email on a daily basis. It runs Photoshop CS2020 without any problems. I wouldn't do a whole lot of editing on it, but I mostly need to look at things other people have done. I'm sure this laptop is not for everyone, as the processor is not the fastest or the latest, but it meets my need perfectly and is small enough to carry when I don't want to be bothered carrying a full sized laptop.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
A good little side computer
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is great for travel and light tasks. A charger is a must while traveling, only 3 hours tops on a full battery. Don’t expect to run games on it if your planning on leaving S mode. Can’t really emulate or run newer games. I’d rather use an iPad because I use mine mainly for media consumption. Watching a days worth of YouTube videos left a permanent ghost image on mine. For what it’s worth; a tablet with the OS of a computer...your better off finding something else.
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for taking the time to share your Surface experience with the community. We're sorry to hear about the difficulties you have been facing with your screen. We have alerted our specialized care team, and they are ready to assist you at your convenience. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use the unique case ID number we have created on your behalf: 1908133000698.
We look forward to hearing from you soon.
Kindly,
Jessica Surface Customer Care
Pros mentioned:
Portability
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Pretty solid device, wish for better battery
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had my device for about a month now. I actually really like the portability and the functionality as a whole. I'm sometimes frustrated with the battery life, between 4-5.5 hours at a stretch. But I also recognize that they've basically shoved a fully functional computer into a tablet slightly larger than a KindleFire.
I'll be updating in a few months about usage and how I feel about the device.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for leaving some feedback about your experience with Surface Go! We're pleased to hear you're enjoying the easy portability of your new Surface device. To assist with the battery life your Surface Go, we recommend checking out this link here: https://aka.ms/AA4r434.
Cheers,
Heather Surface Customer Care
Pros mentioned:
Screen quality, Size
Rated 5 out of 5 stars
Great laptop
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size carry everywhere you go..
I love the camera..it took really great photo..
Over all it’s definitely highly recommended
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Light weight, Perfect for compact use
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is loght weight, Professional looks, less weight, 4G LTE helps stay on emails, other data needs content very handy.
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Compact powerful computer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the size of Surface Go, yet it is powerful to run windows and all my business programs
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
A Good Alternative To The iPad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tablet for employees at work and it's been great! I use Verizon with it (really easy to setup, just pop the SIM card into the slot and off you go), and it's been a lifesaver! I would have gone the iPad route, however we needed specific software to run that's only on Windows. Still, a good alternative! Good size and quality. Wish it was just a little bit cheaper.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Great Product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for our field employees since it has LTE. Works great with Verizon SIM card.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 4 out of 5 stars
Great tablet for basic needs.
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good tablet for your everyday browsing needs. It can't handle a lot of heavy work or apps and the screen has a bit of bleed, but the LTE makes this very useful when traveling.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
So innovative
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great for travel! I always have internet. I don't know why surface pro do not include an LTE option.
I would recommend this to a friend
Cons mentioned:
Processor speed
Rated 5 out of 5 stars
Great little Surface experience!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved its flexibility. Plugged it into a 32 inch monitor and didn't miss a beat. Processor needs to improve in round 2.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Windows 10 Pro. Extreme portability. Always connec
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my unique requirements.
Powerful and fast enough.
Always connected.
Very portable.
Great form factor for a traveller's needs.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great tablet
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted something small and portable to aid in taking work with me. This filled that gap for me.
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Good Little Tablet
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for on the go usage, the LTE is AWESOME, and really helps
I would recommend this to a friend
Pros mentioned:
Lte
Rated 5 out of 5 stars
Very nice tablet, portable, and with LTE
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Surface Go is very useful if you need LTE access.
128GB still good if you got cloud services.