Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,097 reviews
  • Rated 2 out of 5 stars

    Be careful

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had bad wifi chip and I had to fix .............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the children to do school work. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I have multiple of them they are good for everyday work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent WFH laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timing couldn’t have been more perfect for my purchase of this laptop. What a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my Dad.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Great picture quality. My dad loves it and watches Hulu and Netflix,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that your father loves his new Surface Laptop 3. It's great to hear that it fits his needs as a laptop and also for watching streaming video. Thank you for sharing his experience; we hope he continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! I’ve been using this laptop for a couple months works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything turned out great...the customer service was excellent and the computer is top notch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great step-up computer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is lightweight and compact at 13,5" screen which is just what I needed. For me and my needs, this was a wise buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you've been enjoying your new Surface Laptop 3! We appreciate you taking the time to share your feedback with us and the community and we hope your Surface continues to impress you.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Laptop For Students!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this laptop for college for about 2 months and it’s held up great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Light and easy to use. Easy to travel and does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mum because she gave away her old one. She seems to like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Student Laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Bought it for my son for his school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price and light weight.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice touch screen one. Still navigating the different features, but for basic use for now I like it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would highly recommend for anyone. This is what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this surfaces

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for works and school with touch screen. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. No problems at all. Flawless. I use this for virtual teaching.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that your new Surface Laptop 3 is working flawlessly for remote teaching. Thank you for sharing your experience with it; we hope you continue to enjoy using Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and would recommend anyone to purchase this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it is the best product out there. Nobody can beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase Lightweight and very durable Would highly recommend this product to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will want to buy another one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love there surfaces 3 laptop they like it a lot. They enjoy it and have distance learning. Camera is clear.

    I would recommend this to a friend