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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,097 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great laptop and experience shopping for the right fit for me at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this computer for her virtual learning and LOVES it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop! I love the touchscreen and the cloth feel keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Beautiful Picture, Easy-to-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is lack of memory but easily fixed with an external hard-drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service love it will go again and continue buying from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus has been a great purchase, The Best Buy staff was very helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, really enjoy this new surface - faster than my previous tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, laptop works great, handles everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop on all respects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop and great value. I am impressed with my first Microsoft laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you've been impressed with your new Surface Laptop 3! We appreciate you taking the time to share your thoughts with the community.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my wife’s needs. Basically to check her email, and play card games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for my job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Microsoft computer and gadgets from Best Buy are always the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soraida

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I’m glad I have it better than a desk top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptap! I am impressed! It does everything I had hoped and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just the way it should be. So far I didn’t have any issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer of a thing school student that need to do work and homework from school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this I use it everyday at work adding documentation for work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy you are enjoying the Surface Laptop 3.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and great price. I am loving it. Nothing like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy. Thanks for giving us courtesy and a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for my grand daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she loves it. She uses it for school as a junior. She also helps her parents with accounting and research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up. Love the touch screen. Use it for work and personal.

    I would recommend this to a friend