Customer Ratings & Reviews
- Model:
- VGY-00001
- |
- SKU:
- 6374327
Customer reviews
Rating 4.6 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great for school and personal use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super easy to use with Microsoft windows operating system! It’s very lightweight so it doesn’t add a lot of weight to your carry items for the day! Perfect for students!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Surface laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface laptop is very easy to use and not heavy at all. I like that it’s touch screen also. I may end up buying another.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Cali,
Thank you for sharing your experience with your new Surface Laptop 3! It’s great to hear that it’s working well for you. We hope you get a second one, too.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best laptops if you are using windows program. Sturdy and very light. Great for professional or home use. Would also be great for students. Great quality.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending Surface Laptop 3 to professionals and students. We're delighted that its portable design and performance fits your needs. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great laptop for student
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great, is fast, and looks very stylish. It is slim enough to fit into most backpacks. We got this instead of the surface pro due to durability concerns.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great for work and school
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great option for work and school needs. The soft keyboard fabric is a nice touch. The sleek design and silver color are classic and add elegance to the device.
I would recommend this to a friend Rated 5 out of 5 stars
A Solid piece of equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly enjoy this laptop. I originally chose a competitors laptop but found that it had some glitches within the internals that where way beyond my desire to fight through. Returning to the 'hunt' I chose to check out the Surface since it too was rated highly and within the same price point. I've not looked back. I wish that I'd made this my first choice. My only desire with this instrument is that it come with more than one slot for connecting devices. Since my mouse needs this slot to function. I have to choose when to insert my back-up drive. Yes, I can purchase a device that will allow me to use both but it would have been nice (especially in this price point) to have at least (2) A-connectors and possibly a C connector. Definitely not a deal breaker by any means. I would purchase this item again in a heart beat.
I would recommend this to a friend- Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Incredible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and it is the best laptop I've ever seen. Fast, light, seamless integration with all Apple products, this puts every laptop I own to shame.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that your daughter's new Surface Laptop 3 is the best laptop you've seen yet! We're glad that she's enjoying its processing power and convenience, too. Thank you for sharing your feedback; we hope she enjoys using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Keyboard quality
Rated 5 out of 5 stars
The slim baby
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome slim laptop with crystal clear screen and typing feels amazing on it. Easy portability and the specs are perfect for casual work
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop, in comparison to the Apple Air Laptop. It is sleek, lightweight and surprisingly fast. Would recommend to anybody especially college students
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
slim laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a quite slim and lightweight laptop. It's no problem to use daily school works using Microsoft Office, YouTube, zoom meetings, basic computer programming, and so on. Looking good, as well.
I would recommend this to a friend - Cons mentioned:Ram
Rated 4 out of 5 stars
The computer itself it is excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating, this laptop is excellent; I just don't like that it only has one USB slot. In my opinion, the internal memory could be a lot higher than what it is for the price that it is. Having only one USB slot makes it harder to plug in additional things that might be needed. Besides that, the quality of the picture is excellent, the touch screen makes things easier to maneuver when using it for work online. I work with special ed children so I have to do a lot of hands-on with them and right now with everything being online touch screen comes in handy to demonstrate skills for them to see. I went from a very old Lenovo Thinkpad to this and I love it so far even though I've only had it for less than a month.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Rosie,
We're glad that you're enjoying your new Surface Laptop 3 for the most part. If you would like more USB ports, we recommend investing in Surface Dock 2. It includes two front-facing USB-C ports, two rear-facing USB-C ports, and two rear-facing USB-A ports. For more information, go here: https://www.bestbuy.com/site/microsoft-surface-dock-2-black/6408935.p?skuId=6408935
Hope that helps,
Chuck
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Excellent size and weight. Perfect for my graduate studies. I am glad I took advantage of the sale price. I would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this laptop performance and speed are really good and video connection is great. I like it’s lightweight and is easy to transport.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Rated 5 out of 5 stars
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best laptops I’ve ever had. I’m able to manage multiple data processing, video editing and more. Lightweight. Decent battery hold.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Monica – Thanks for sharing; it’s great to hear that it is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Recommend it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. I do wish it had a backlit keyboard. Having had a MacBook Pro my entire life, this was a big transition. It is very quick, user-friendly, and I like the touch screen.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 4 out of 5 stars
Great Little PC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Light weight, powerful PC that allows the user to go / work anywhere. Loads OS fast so you're up and running quickly. Form factor is perfect for small spaces if needed...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you're a fan of the fast performance and compact design of your new Surface Laptop 3. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my personal use my home. I enjoy using it. Like that it is light weight and opens up easily with quick facial recognitikn.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Surface product I have owned, and I am very pleased! It is lightweight, user-friendly, and dependable. I would definitely recommend this product!
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, slim profile, and quick. My high school student uses it daily for streaming his classes and doing schoolwork. He is very happy with it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that the high school student in your life is enjoying his new Surface Laptop 3 for remote learning. Thank you for sharing his experience; we hope his Surface continues to serve him well.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Surface Laptop 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! i needed a new laptop for everyday use and this baby is working like a charm! Its fast, easy to navigate and I love it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're thrilled that you love the speed of your Surface Laptop 3. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care














