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Customer Ratings & Reviews

Your price for this item is $1,399.00
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new to it but build quality feels nice. The co-pilot short-cut button is practical. Battery life seems ok- 5 to 6 hours of continuous use based on one test. Was easily available for pickup and for the best price I could find from online searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for every day tasks, use it for light gaming, do some web surfing and small business work. Microsoft made a really good Apple MacBook Air competitor with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For college life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and powerful. Great speed. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and feature packed laptop from Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality, beautiful screen, light weight and easy to use laptop. Highly recommend for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new computer. It was very easy to setup and connect to the internet. However, we did run into a slight issue connecting to a USB home network drive, but after a lot of googling we found the solution. Something to keep in mind, this computer comes with the Windows Home Version. If you prefer or need the Pro version, you will need to add about $100 to your total price. Also, Best Buy does price match, so be sure to shop around so that you get the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a surface laptop six years ago and it was great, but it was time for an upgrade and this one is perfect, I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built machine that is fun to use. Easy setup and transfer of docs and apps. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! Very fast and reliable. It is great for school and office. Im buying another one for my kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pretty good laptop, but didn't like how it couldn't connect to certain applications due to it being on the Arm Network.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Copilot is intrusive, Qualcomm chip not native

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is great but copilot is extremely intrusive, and the snapdragon processor doesn't have the architecture to run a lot of apps natively, meaning it has to emulate the apps which significantly hinders performance. My coding IDE's and various planning apps ran absolutely horrible. Don't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and beautiful hardware. The keyboard is exquisite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought when it was on sale and has been a good machine so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too soon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked computer as a whole until updates downloaded and mousepad quit working properly even after undoing downloads and rebooting and reinstalling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lower price at Microsoft

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved BestBuy for their great deals. This device is sold $400 cheaper at microsoft. I wish they offered the same price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Estimated Pickup/Delivery Dates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial estimated delivery date was December 20th, which I ordered on December 16th. However, there is currently no estimated time of arrival (ETA). The call center representative is also uncertain about the availability of the stock and has no alternative options.

    I would recommend this to a friend
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