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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 331 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 331 reviews
  • Rated 5 out of 5 stars

    Love the surface laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and compact for traveling. Perfect and the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! The setup was easy. I use this for my business so i wanted to make sure i was purchasing one that meets my needs and this one checks all the boxes. I love the facial recognition feature gor logging in and the touch screen is amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and a premium feel. Hands down the nicest Windows laptop I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the laptop has a nice display, battery life and touchscreen feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recently traded in my surface laptop 4 for the newer model as my old one was starting to slow down. I primarily use it for school but it is incredibly light, it easily fits in my purse so I can take it everywhere without needing to get a backpack or laptop case. My one complaint is similar to my review on my previous laptop, the battery does not last very long. I think I maybe get 2-3 hours into working with my laptop on lower brightness settings and have to plug it in every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface. I like the color .The way it feels and it looks sleek. It has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop works well, is easily transported, and is a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well built machine, packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop has an ARM processor and no fans and it honestly blows me away. Price and performance is similar to that of Apple Silicon, but with the added functionality of Windows and even some other features like Windows Subsystem for Linux, fully supported on ARM. I'm very happy with the thought put into this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer, same as the old computer, & LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface computer and I LOVE them. My first two were the tablet version, and I use it for home and work. I run 3 businesses off of it and love the versatility as well as the size and weight which allow me to "travel light". This time I purchased the model with the attached keyboard, as the keyboard is the part that tends to have to be replaced on the tablet. It was simple to upload my info through my MS account. Funny, you don't realize how slow your computer is...until you get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT PROOOOOOOO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, home, or work. Great quality for personal and school. Display and processing speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this notebook. This is my 4th purchase. I’ve tried Dell, the Mac Notebook and others, but Microsoft suits me best for my writings and law practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teen daughter she loves it, for school and she is in band so she uses it for music as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. l like the color, very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and light for on the go great for editing photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Not Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this laptop soon. Sometimes the screen from one page freezes and remains partly visible even after I have moved on to another page. The F2-F4 keys do not work to adjust the volume unless I do a restart, then they work again but only temporary. It also seems to be delicate. I was sitting on a low to ground sofa when this laptop slowly slipped off my laptop and tapped the floor slightly because I caught it before full impact. Since then, the laptop does not close completely and I can hear cracking in the hinge every time I open it. The battery life is pretty incredible as of right now since this is a new laptop but that battery life will lesson in time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Great Performance, Great Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first laptop we bought with new chips for the boss. She loves it, great battery life for her and its snappier and more responsive than her original one. She doesn't want anything else. And she loves the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does everything it needs to do but I went almost a month without using it and for some reason it was struggling to turn on. I never dropped it and only used it for work. But aside from that it’s been really good and I love how sleek it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for this purchase! It’s great for my Business Analytics class, since we use Excel to its max! The touchscreen is a bonus and I love the color! The salesperson helped me with express shipping so I wouldn’t be behind on my class, great customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it causeni needed a new laptop and i love it a very simple and goof laptop

    I would recommend this to a friend
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