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Customer Ratings & Reviews

Your price for this item is $949.98
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 305 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and charging port. I wish this laptop came with more storage space options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong purchasing this laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I wanted. It responds quickly. The keyboard makes it very easy to type. The backlit keyboard is great. The color is very feminine. I love the storage space in this computer & windows 11 works very well. Great computer for this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i love it. I will recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop worth the money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It is an update to my older laptop that I had of this same brand. I am actually using it as I write this review. Transferring all of my documents was extremely easy and smooth. I am very big on storage but this this is great. I have a lot of data on it and it's running very fast and I haven't had a single problem since getting it. The keys are nice and the touch screen is perfect. I got the rose gold pink color and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro laptop has carried me through the last 10 years and that’s why I decided on another . It’s so dependable, lightweight, and does everything I need for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, and it has served all her needs well. She uses it for college course work as well as streaming. She loves the speed, resolution and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft Surface. I had one prior for almost 5 years that still worked like a charm!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface laptop: Okay, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad little laptop. Only one USB-A port is a small problem (it has 2 USB-C ports, but I haven't seen a USB-C hub in the stores), and no HDMI port is a larger one. The biggest bug for me is that it won't let me load a piece of freeware that I have used for years, because it doesn't trust it -- it wants me to use something from the store that will cost money. Because it is small, it is very portable, but a small screen can be a problem for an old guy like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microsoft computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this computer and the color and the functionality. I had a pro before, which was a little better but this laptop is amazing. My only downside is that keyboard does not light so it can be harder to see during the darker time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider me Influenced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend this laptop! I had a MacBook that I was unable to use during college; this laptop has made my life much easier! I love Apple products, but this computer allows me to do much more yet still looks VERY similar to a mac! The rose gold makes it very cute as well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a healthcare science student, this computer has greatly facilitated my study, presentations, and lectures. Plus, it's beautifully designed—definitely a double win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop just what I needed. does the work I need fast and efficient . I am going to give this review page a 1 for having to have so many words in a review and still need more words. Tell you what /i will say a prayer for your company if I would have none it was this long I never ever will I submit a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a great price during the holidays, and it’s truly a beautiful machine. This is my first Surface product and I love the color, and the build quality is really solid. The screen is clear, and the response is fast and smooth. Needed to replace the first unit due to a dead pixel, but the Total membership exchange process was easy, and we were able to get a new one without any issues. Five-star product and five-star customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't get conned into buying the Microsoft office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was great. But what i don't appreciate is the salesman making me feel stupid and pressuring me into buying the Microsoft office when i did not need it at all. Wasted money because the sales people lie to make their quota is not cool. Maybe retrain employees!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stylish and up-to-date new computer. It runs fast, the image is great and the battery life is really long. It's an interesting function with the Co-Pilot button being a fixed incorporation now, but I'm not sure how helpful it is when you have to take screenshots of all the pages you want it to be able to recall to search on your computer and really be your assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is extremely pleased with her new laptop. Out is likely the fastest computer we own. It really is a nice system. It is responsive. It is quiet. It runs cool. And I really enjoy that it is running ARM. Microsoft did a really good job with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Computer, Recommend to Students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer because I am able to do a lot. The computer was the perfect prize for that luxurious look. I am able to do a lot especially for school. I love that my iPhone is able to connect to this computer, I am able to receive and send messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice computer with a sleek deign and pretty light weight. id say worth it fo the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she use it for at the college and she love it . Especially color and function!! Absolutely worth it ✅✅✅ with offer price for the total membership. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Laptop is a winner. It was very easy to set up and the programs all work as expected. I traded in my old IMAC laptop because I had a hard time figuring alot of it out. But this laptop met all my expectations and needs. Highly recommend it. And the pricing was great!

    I would recommend this to a friend
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