Customer Ratings & Reviews

On of the best laptop, love it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Used this laptop for the past 2 months and I'm quite impressed. It runs quite well and has great processing power. I have noticed one thing though, whenever watching a show or movie for example through Netflix, the laptop suddenly freezes and then abruptly restarts during the movie which I find odd and not sure how to fix or prevent that. But overall, it's a wonderful purchase and investment especially for college students.

Works great and good for the jobers. It works very smoothly

I’ve been using the Microsoft Surface Laptop for a while now, and I’m very impressed. The design is sleek, lightweight, and perfect for carrying around without feeling bulky. The touchscreen is sharp and responsive, making it easy to navigate and multitask. Performance-wise, it runs smoothly with no lag – whether I’m browsing, working on documents, or streaming. The battery life is outstanding and lasts me through the day without constantly needing to recharge. The keyboard is also very comfortable to type on, with just the right amount of feedback. Overall, the Surface Laptop feels premium, reliable, and worth the investment. I would definitely recommend it to anyone looking for a powerful yet portable laptop for both work and everyday use.

The Microsoft Surface is an amazing 2-in-1 device. It’s lightweight, stylish, and powerful enough for work, school, and everyday use. The touchscreen is sharp and vibrant, and with the Surface Pen, it’s great for notes and drawing. Battery life easily lasts a full day, and switching between laptop and tablet mode is super smooth. Perfect mix of portability and performance!

Best buy used to have images that claimed it was OLED, which this laptop absolutely was not. The laptop was okay, but I do not like being lied to.

Best purchase I ever made for school!!! I was very hesitant to buy it and thought it was just something that everybody hyped up, but I am actually so impressed and you do get what you pay for!! The Surface Laptop has exceeded my expectations, making it an invaluable tool for my studies. The sleek design is not just aesthetically pleasing but also incredibly comfortable to use for long hours. The powerful performance allows me to run demanding software without any lag, and the battery life is surprisingly long, keeping me productive throughout the day. It's definitely worth the investment.

Good laptop overall, its fast processor and dedicated graphics card for video editing, a vibrant and high-resolution display, a comfortable keyboard and responsive touchpad, long battery life makes the laptop a good one.

This laptop is honestly such a good investment. I got it for college and it was so easy to use and and is perfect for college life. The battery life is solid, I have a little trouble with it every once in a while because I am using adobe products that take a huge toll on the battery. The touch screen is game changing when it comes to editing and having to zoom in on pictures.

This is amazing. It has the highest speed, good performance, high battery and I will recommend this if you are looking for Office work ,gaming ,for college.

Good quality product and efficient. Batter lasts long. Great keyboard. Portable product. The product was delivered on time and it has been working fine since it was received.

Awesome laptop, Microsoft Surface Laptop, lightening speed and able to navigate setup easily. Display size much larger than previous model. Battery life about 20 hours, so much longer life than previous model. size is perfect for picking up and traveling on the go.

This laptop is so sturdy in my backpack. I love the color and how clear the screen is. It’s fast and the programming is easy to use. I switched from a MacBook Pro and prefer this one!

Love the color of the laptop!! Mor importantly, it is fast and easy to use. I do not use it for more than work tasks, but it is a good laptop.

Very portable and easy to use - I currently use it for my part-time jobs so it works well that I can carry it to different locations to use and the battery life is good enough to get me through each day. I also use it for some design tasks and the touchscreen comes in very handy.

I needed a laptop for very basic purposes and this is exactly what I needed. The pinkish color is very cute. Pros: lightweight, like the touch screen, very easy setup, love the multi-window screens, touchpad is large, and the battery is very long. I am still getting used to Copilot and honestly I have been using chatgpt instead because it's a little more helpful.

The better speed excelente Long life battery Display good

I love the sleekness, Battery life is top notch! The speed and the display checked too.

Exceptional Experience with My Windows Copilot PC Purchase at Best Buy! I recently purchased a Windows Copilot PC from Best Buy, and I couldn't be more thrilled with my experience! From the moment I walked into the store, the staff was incredibly helpful and knowledgeable. They took the time to understand my needs and guided me through the various options available, making the buying process seamless and enjoyable. The selection of Windows Copilot PCs was impressive, and I appreciated the opportunity to test a few models before making my final decision. Once I found the perfect fit, the checkout process was quick and efficient, thanks to their friendly team. I've been using my new PC for a couple of weeks now, and the performance is outstanding! The Windows Copilot features have significantly enhanced my productivity, making multitasking easier than ever. Plus, the design is sleek and modern, fitting perfectly into my workspace. Overall, my experience at Best Buy was top-notch, and I highly recommend them for anyone in search of new electronics. Their excellent customer service, coupled with a fantastic selection of products, truly sets them apart. Thank you, Best Buy, for making my PC shopping experience a pleasure!

I recently purchased the Microsoft Surface Laptop Copilot+ PC (13.8”, Snapdragon X Plus, 7th Ed) and overall I’m impressed — it delivers on many of its promises. The build feels premium, the display is terrific (bright, sharp, with great color accuracy), the battery life is solid, and the inclusion of Windows AI features / Copilot+ has proven useful for productivity and everyday tasks. That said, there is one downside I’ve run into: the 16 GB of RAM sometimes feels a bit limiting. When I push the laptop — e.g. having several browser tabs open, doing light photo editing, or running a few utility apps in the background — the system occasionally shows lag or slower-than-ideal responsiveness. It isn’t a dealbreaker, but for heavier multitasking or more demanding workflows, more memory would make a noticeable difference. What I liked: • Strong performance for everyday use • Excellent battery life • Gorgeous screen and solid design • Good storage (512 GB) — plenty of room for files, apps, etc. What could be better: • Memory could be better — 16 GB feels tight for heavier multitasking or more resource-demanding apps • Occasionally, when pushed, there’s a bit of slowdown attributable to RAM constraints Overall: If your usage is moderate — web browsing, office-style productivity, media consumption, light creative work — this laptop offers a lot of value. But if you often run many apps at once, work with larger files, or want headroom for future needs, you might want to consider a version with more RAM (if available), or budget accordingly.