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Customer Ratings & Reviews

$949.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 323 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 323 reviews
  • Rated 5 out of 5 stars

    Thank you, Best Buy for helping me with this inves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this Computer. I bought it for her for Christmas because she’s starting school and I wanted to invest in her future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multitasker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and work, sometimes at the same time, you can easily multitask with this computer, I’m an artist on my free time, so the touch screen lets me do literally whatever I need to my designs. I love this, is my first big purchase and do not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many laptop from different brands but Microsoft took my heart. Performance, display, features, color, and everything about this laptop is so cool. Loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my day to day needs. The ease of connecting to my devices is great. I added a protector shell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend this item ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On of the best laptop, love it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this laptop for the past 2 months and I'm quite impressed. It runs quite well and has great processing power. I have noticed one thing though, whenever watching a show or movie for example through Netflix, the laptop suddenly freezes and then abruptly restarts during the movie which I find odd and not sure how to fix or prevent that. But overall, it's a wonderful purchase and investment especially for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft surface 7th gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good for the jobers. It works very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Recommend!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Microsoft Surface Laptop for a while now, and I’m very impressed. The design is sleek, lightweight, and perfect for carrying around without feeling bulky. The touchscreen is sharp and responsive, making it easy to navigate and multitask. Performance-wise, it runs smoothly with no lag – whether I’m browsing, working on documents, or streaming. The battery life is outstanding and lasts me through the day without constantly needing to recharge. The keyboard is also very comfortable to type on, with just the right amount of feedback. Overall, the Surface Laptop feels premium, reliable, and worth the investment. I would definitely recommend it to anyone looking for a powerful yet portable laptop for both work and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Exactly What I Needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop so far. It’s lightweight, super quiet, and the touchscreen is smooth and responsive. The performance is fast for everyday work, streaming, and multitasking, and the battery life easily lasts all day. The Dune color looks even better in person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    So far, I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on black Friday 2026, so far I love it. Just went back to school two days ago so not sure how it'll perform in those regards. I've used it the past couple weeks for daily browsing, creating a schedule, and just setting up my preferences and apps. Programs have been running smoothly and feel no lag, can finally have everything I need for school that i couldn't run on MACos. Battery life usually lasts me about 8-12 hours depending on what I'm doing. Didn't think I'd care much for the AI aspect of it, but its been extremely helpful and a great feature. Love the way it types and the adjustable backlit keyboard. It's a gorgeous laptop so far, perfect for me(even my boyfriend is considering getting one over another macbook). Will update in future...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Sleek, Fast, and Great for Everyday Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this laptop so far. Setup was quick and straightforward, and it runs smoothly right out of the box. The screen is bright and sharp, making it comfortable to use for work, streaming, and browsing for long periods. Performance has been fast and responsive for everyday tasks like multitasking, video calls, and productivity apps. Battery life easily lasts through most of the day with regular use, which is a big plus when working on the go. The design is slim and lightweight but still feels solid and well-built. Keyboard and trackpad are comfortable, and overall the laptop feels reliable and polished. Great value for the price and a solid choice for anyone needing a dependable Windows laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy used to have images that claimed it was OLED, which this laptop absolutely was not. The laptop was okay, but I do not like being lied to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface is an amazing 2-in-1 device. It’s lightweight, stylish, and powerful enough for work, school, and everyday use. The touchscreen is sharp and vibrant, and with the Surface Pen, it’s great for notes and drawing. Battery life easily lasts a full day, and switching between laptop and tablet mode is super smooth. Perfect mix of portability and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    Excellent College Laptop and Smooth Buying Experie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Windows laptop for my girlfriend to use for college, and it has been an excellent choice. It’s fast, easy to use, and handles everyday school tasks like assignments, research, and online classes without any issues. Multitasking is smooth, and performance has been consistent. The laptop is lightweight and easy to carry around campus, and the battery life has been reliable for daily use. The staff was also very helpful during the purchase process and made the experience smooth and positive. Overall, this was a great experience and a dependable, high-quality laptop for college use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Portability

    Rated 5 out of 5 stars

    Perfect for A College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Laptop (Copilot+ PC, 13.8" Touchscreen, Snapdragon X Plus, 16GB/512GB, 2024 – Dune), and it has exceeded my expectations in several ways. The Dune color is sleek and modern, and the laptop itself feels premium and lightweight—THE BEST for me is it's PERFECT for carrying around campus.One of the biggest highlights. The battery easily lasts all day with regular use—email, browsing, video meetings, and note-taking. It’s a huge upgrade from my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Definitely Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made for school!!! I was very hesitant to buy it and thought it was just something that everybody hyped up, but I am actually so impressed and you do get what you pay for!! The Surface Laptop has exceeded my expectations, making it an invaluable tool for my studies. The sleek design is not just aesthetically pleasing but also incredibly comfortable to use for long hours. The powerful performance allows me to run demanding software without any lag, and the battery life is surprisingly long, keeping me productive throughout the day. It's definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop overall, its fast processor and dedicated graphics card for video editing, a vibrant and high-resolution display, a comfortable keyboard and responsive touchpad, long battery life makes the laptop a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Good for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is honestly such a good investment. I got it for college and it was so easy to use and and is perfect for college life. The battery life is solid, I have a little trouble with it every once in a while because I am using adobe products that take a huge toll on the battery. The touch screen is game changing when it comes to editing and having to zoom in on pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Surface Pro Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the surface for about a month and absolutely love it. It is light weight, good battery life, and fast for my school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give it four stars at the moment because I have not had enough time to spend with it to see it’s full capabilities I will say it’s gorgeous than lightweight touchscreen, and everything you could expect from Microsoft surface I love how it still has a USB port when most others do not that feature has come in extremely handy in the minimal use. I have had with it thus far.

    I would recommend this to a friend
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