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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop, particularly its exceptional screen quality and impressive performance. The long battery life and fast processor speed are also significant advantages. Furthermore, customers appreciate the sleek design and lightweight portability of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 250 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Like the computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, but wasn't told that the ARM chip would not be compatible with my older Canon laser just printer. Had I've known this I probably wouldn't have bought it. Otherwise I love the screen size and color is rich.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the Surface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third MS Surface and I still love it. I went with the larger screen this time and am enjoying the bigger image. I use this for my small business so I also purchased the docking unit. And a shout out for MS - They have come a long way helping with setup. Everything transferred over so easily. Just a couple of tweaks and I was back at work!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    What is this?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. Transition from old device to a new one better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    koray05

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality laptop , this is my second surface , still l am using the old one 256GB , this one is much more stronger ...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my computer. It is perfect for my schooling.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect college device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fast, fits easily into backpack, perfect for college!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    upgrade from 13inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size not to heavy taking it to college in the fall fast and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Bdictator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast friendly user computer! My son loves it for his college work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From a Ludite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I am used to PCs but live how integrated Apple is and thought Microsoft 360 would give me the same. It was much harder to set up than expected. Please take into account the Ludite that I am. The AI is phenomenal though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Work computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love it fast all i wanted in a laptop for work

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect. It's all that I expected it to be and even more. The colors are so true. The screen is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I work on this computer all day every day I love i

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful purchase I do my work very very easy and fast and I am very happy to have it plus the price was not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My experience that I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the experience that I needed. I was having a rough day and I know I needed to buy a laptop and I got it and I had the best experience that I could have. They reassured me on what I was getting made me feel good about my purchase and it made me very happy overall my experience was a 10 out of 10 and I plan on going back to buy a TV and many more things. I appreciate the service that you guys provide and the customer service is amazing. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best ARM64 laptop on the market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface laptop 7 is wonderful. The 15 inch screen is bright and crisp. I dont really use the touchscreen, but it’s a nice bonus. Trackpad is Mac-like, meaning it is in a league of its own. The key travel is excellent. The design is flawless - best there is right now for a Windows PC. The storage ssd is easily accessible and upgradable. I went from 512 to 2tb for about $100. I love the black shell/exterior. It’s sturdy and fingerprints do show, but wipe away easily. It still looks brand new. Only con has to do with Qualcomm ARM64 processor’s compatibility. Of everything I use, only one thing is completely incompatible. It’s an HP thermal printer I use for shipping labels (no driver - still). Otherwise - zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast amd furious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and had way longer battery life. I would recommend this for remote work versus the other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Brought it just for school and let me tell you: I should have bought it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lightweight, but powerful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second version of this computer I have purchased. I would highly recommend. It is perfect for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good performance and quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for collegue but I also use it to play xbox and other stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful computer with and easy to set up. Loving it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend for business and home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance and light weight is awesome. Definitely recommend. Just be aware that you need to ensure the applications you install is compatible with the processor.

    I would recommend this to a friend
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