Customer Ratings & Reviews

Laptop itself is great. Remember, if you already have a microsoft account and they go to sell it to you at the store do not buy it. You can have 5 devices which was on me cause I asked and the guy said yea you could switch it but you would lose it on the last device. Also, if you have rocket money you can get them to reduce the price of your personal account, 69.99 for me. Also, if you are a vet or AD buy from your post exchange. I could have gotten this laptop for around 600 dollars and best buy will not price match. I bought the 32gb 1TB for 100 dollars less than bestbuys promotional and it was brand new not their out of stock repackaged version they are selling online. Finally as a side note it is disappointing that corporations are hiring people who know little to nothing about the section they are in. I went to get a new laptop for my wife and asked about the surfaces and what the guy thought about them. He pulled out his phone scanned the qr code and read the reviews. I can do that I want someone who is in the know in all the brands who could provide that feedback on those laptops that meet my needs. There was a day in the circuit city days that if you asked someone in a section they knew and could sell you on different brands a shame.

This Surface laptop is great! It's fast, has all the latest technology and should last many years. I love the larger screen size so I can watch tv on it. And the Window's programs, including Copilot, make it all seemless.

This is my second Surface laptop so they must be doing something right. This is a solid, straightforward machine with excellent specs and performance. Battery life is exceptional, screen quality is better than my eyes can appreciate, and the webcam quality is perfect for frequent Teams/Zoom sessions with clients.

This laptop is one of the best for college students in my opinion. It runs really well with multiple tabs and programs running at the same time with little to no slow downs. The screen quality is perfect with how bright and vibrant it is. I have no problem with its battery life as it gets me through multiple days of school without the need to charge.

I picked this up last Friday and I love it. I have used Macbooks the past18 years and I'm not looking back. Screen is great, I love the facial recognition login, zero bloatware, boots up very fast, and amazing battery. I have used this a couple hours a day the past week and am currently on 38% after charging to full the day I got it. I have used the Copilot+ features a few times and they are fun. No issues and I'm beyond happy with this purchase.

I love this computer. Took me 6 months to choose and it's fast, smooth, light. Checked all my boxes.

I AM VERY EXCITED ABOUT THE MICROSOFT LAPTOP , VERY STRONG COMPUTER, THE SCREEN VERY QUICKLY

The battery life and performance on the new X Elite chips is too good to pass up. If you’re looking for a new laptop ARM is the go-to. And if you’re looking for a windows laptop this certainly won’t disappoint.

I shopped extensively before purchasing this laptop, and it has really paid off. Battery life was my number one reason for choosing a Snapdragon based laptop. I chose the Surface because the keyboard is backlit, the screen is gorgeous, and the build quality is top notch. Being on-call means I could have to pull this out anywhere, and I no longer have the severe battery anxiety I had with my old laptop with its maximum 2.5hr battery. Backlit keyboard helps a lot when its dark, as I don't use the laptop a lot and am not used to the keyboard. This is an extremely solid business laptop!

Getting a new laptop is incredibly stressful for me--I worry about my apps not installing correctly, losing data, etc. But this time, setup was insanely smooth and easy. Everything about the machine itself feels very well designed and surprisingly pleasurable to use. Highly recommended!

This is my 3rd Surface - wanted one w/a bigger screen than my previous ones. Great product for me, I'm able to use it @ home on our home network & travel seamlessly when we're on the road. Great product.

Monitor works awesome and speed is incredible. Mouse keypod is also soft and easy to control!

This product has been amazing from day one. The screen is clear and bright, the speed is impressive, and it handles multiple tasks without slowing down. It feels very solid and well built. Great value for the price, and I’m very happy with my purchase.

I have been looking to upgrade my laptop for a while, and the Copilot has been well worth the wait. I love its sleek design and touchscreen abilities. It works with incredible speed and does everything I need it to.

Great computer, build quality is amazing and the speed is faster than anything I have experienced yet on a laptop.

I enjoyed this computer while I had it. It seemed like it ran really fast and with a good quality.

This is an excellent laptop that suits the needs for every day use and for work. I use this laptop for running my business online and it is more than great and it’s very fast. I also work in the medical field where after to write reports in this laptop Meets my needs 100%. Even the quality of this laptop is top notch, especially the way it feels in your hands how sleek it is the light up keyboard and the touchscreen display. I’m definitely recommend this laptop to anyone looking to upgrade or just get a very good one.

Hits all the marks for standard business use cases. Performance, battery life, stability, portability.

I purchased this 3 months ago. This is just another example of Microsoft's quality work. It's fast, the screen is sharp and clear, and it is driving all my software without hesitation, including complex video editing.

I like the laptop very much - lightweight and sturdy so good for travel. Also, very easy to set up and utilize. The watch out is more on customer service for Best Buy - I bought this and they didn't have it in the store so it was mailed to me. Turns out it was sold by "Best Buy Marketplace". I had no idea. So when I went to price match (paid the extra $40 to be able to price match for 60 days) and saw it was sold cheaper on Best Buy marketplace the next week, they wouldn't match the lower price. I also worry about Best Buy honoring the warranty since it was sold by Best Buy Marketplace. So ask the question - is this sold by Best Buy or Best Buy Marketplace. Seems like they should be more transparent.