Customer Ratings & Reviews

Great laptop for all my teaching needs! Its fast and the screen looks amazing! You definitely get what you pay for.

Great item I really recommend, and shipping fast thanks

Great item super lightweight for travel!! Packs a great punch for working on the road!!

Solid laptop for work. Handles all of the daily tasks and demands of office work.

Easy to use right out of the box. In the process of learning all the new capabilities to me with this laptop.

Love this laptop. Great value and simply great technology! I had a surface tablet before this and love this laptop. Great speed, great storage and very portable.

The new Surface Pro Laptops are so nice. I have been a Dell person for a very long time. I am in IT and try out a lot of different laptops. But this laptop tops the Dells. I have already bought another Surface Pro for work. We will be buying these Surface Pro's from now on. Must buy!!

I decided to get this laptop because I was excited that Windows had finally made a system that competed with the MacBook. However there are several issues that caused me to regret my decision. The first issue the screen or just the background of the screen would go black sometimes without warning. Second the USB port would stop working randomly and I would have to reboot the entire computer. Third the trackpad would randomly redirect the cursor to locations while typing with no input even when on and external keyboard. Other than those problems I didn't have it long enough to experience anything else except minor key unresponsiveness. It did function as intended in every other regard solid performer for rudimentary tasks but struggles with anything heavily graphics oriented.

I bought this replacement laptop when my previous Microsoft Surface died. A bit of a leaning curve with Windows 11 & Copilot. So far, so good.

The computer itself is fantastic but windows 11, is not. Half of the drivers for our business are not compatible with windows 11 and the Microsoft products are glitching with bugs.

I’ve been wanting to buy a Microsoft laptop for years, finally bit the bullet. Got it for my wife as a Christmas present, she’s thrilled. It starts quickly and holds a charge for hours. Great product.

I am very pleased with the quality of the laptop, the service and the price of my recent purchase.

Works great EXCEPT because of Snapdragon it is not compatible with my Canon printer and software that Win 11 would be

This is a great laptop. Definitely delivers in speed and love the copilot features.

Great laptop, happy with functionality and set up was easy.

The laptop has been great thus far and Best Buy made the whole online purchasing very easy. I received the laptop very quickly and am very happy with the purchase thus far.

Much faster than my old laptop. Display fonts are really small and finding the way to change them is not intuitive. Other than that one minor thing, it's a great laptop.

Everything you need and want in a laptop. Simply the best!

I love my new laptop however my surface pen doesnt work with it in any way. I tried everything still not working .

Incase u want a windows and use microsoft apps , this is perfect machine in all respects.