Customer Ratings & Reviews

I love it! It was better than expected and now my friend wants to purchase! The battery last forever! Love the color and hi defenision

Love these laptops i have them for the hole family and and friends on them

This is so good for working,editing and also for gaming

I love this laptop - it is sleek with performance. I had one issued at work and bought one for myself when I switched jobs.

Great laptop for all my teaching needs! Its fast and the screen looks amazing! You definitely get what you pay for.

Great item super lightweight for travel!! Packs a great punch for working on the road!!

The new Surface Pro Laptops are so nice. I have been a Dell person for a very long time. I am in IT and try out a lot of different laptops. But this laptop tops the Dells. I have already bought another Surface Pro for work. We will be buying these Surface Pro's from now on. Must buy!!

Great item I really recommend, and shipping fast thanks

Solid laptop for work. Handles all of the daily tasks and demands of office work.

I’ve been wanting to buy a Microsoft laptop for years, finally bit the bullet. Got it for my wife as a Christmas present, she’s thrilled. It starts quickly and holds a charge for hours. Great product.

I bought this replacement laptop when my previous Microsoft Surface died. A bit of a leaning curve with Windows 11 & Copilot. So far, so good.

The laptop has been great thus far and Best Buy made the whole online purchasing very easy. I received the laptop very quickly and am very happy with the purchase thus far.

The computer itself performs well. However the Snapdragon processor worked well until a Microsoft update made it no longer compatible with Quickbooks Desktop. There is no fix available.

Easy to use right out of the box. In the process of learning all the new capabilities to me with this laptop.

Everything you need and want in a laptop. Simply the best!

I love the laptop; it is so fast and responsive, and the service at Best Buy was awesome. Super quick pickup.

Great device. Great battery life. Clear and vibrant screen. Traded in my MacBook Air and don’t regret it.

Much faster than my old laptop. Display fonts are really small and finding the way to change them is not intuitive. Other than that one minor thing, it's a great laptop.

The laptop it’s self was great but am not sure about the exchanges cause I had a problem with the pin and got sent a supposed new one but it had dents on it and seemed used

I needed a laptop for school mainly. I do a bit of coding and wanted to start a bit of video editing but haven’t had a chance. I know realistically this isn’t ideal for either but coming from a person who is tired of the heavy laptops as well as an expensive laptop I figured of settling with this. Honestly it’s not bad I love the size and basic color of it. I wish the keys were light up so I can use it more in the dark but it is what it is. I have sweaty hands so it doesn’t leave minimal prints.