Main Content

Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,327 reviews
  • Rated 5 out of 5 stars

    New Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect upgrade to my last one. So much more room/space, functionality and computing power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, very comfortable for usage, works fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop, had it for a few years now. Make sure you’re okay with this surface version over the normal laptop. You cannot adjust the angle of the screen very much like you can with a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Surface. The new screen and speed are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to and more. light weight and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fast and light! Screen is crystal clear! Best for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Surface Pro Transfer Too Hard for Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon + 10 Core seems responsive and the display is sharp and crisp. This is a big jump from Surface Pro 2 which works fine but Windows 10 will not be supported. Many changes with Windows 11 and doesn't seem very intuitive. Geek Squad transfer of files and programs was terrible. Had to bring them a cable they said they had, assured me the computers would be ready for pick-up 3 days later and waited an hour after my appointment as they were not finished transferring. Upon checking the new Surface Pro the files couldn't be located so spent another 2 hours as Tech support remotely located the files. After this only half the files and programs were transferred. I ended up buying EaseUS ToDo PC Trans to retrieve the files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability on steroids!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the cost. Kind of pricey but don’t regret the purchase. I use it for work pretty much all day and have had zero issues. The screen is beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I come from a strong belief that only an Intel processor based machine can solve my needs and I’ve always kept my minimum requirements at Core i7 level. I bought this model with lots a skepticism and I’ll not shy away from saying how much I could’ve been wrong. The machine performs like a breeze. Though I’ve had it for only one day so far, I’ve felt no difference switching from Surface Laptop Studio to this one in terms of performance or accomplishing my tasks. I use Adobe Photoshop and Lightroom heavily and happy to see an Arm native apps. Look forward to Adobe for an arm native Lightroom classic. Still more time to spend with this machine and get the feel for it. So far I’m loving what I’m seeing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer; it is perfect for college and using it as a 2 in 1. Is super practical as well and not heavy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Exceptional Piece of Technology

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface pro offers great versatility for everyday use. It offers a stunning display with easy to use functions and who can forget the 13" OLED touch screen which makes this PC a fun tool to use anywhere you go. You can use it as a tablet or if you want to use it as more as a work and typing PC the attachable keyboard can easily and rapidly give you that option. It also just looks great, I myself have Apple products but speaking to tech friends and looking at reviews i decided to purchase a Surface Pro. One last thing I will mention is the visual appearance of the Surface Pro, it is very pleasant to look at it comes with a sleek and subtle design, I went with the sapphire edition but looking at the other colors they are all very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Runs quiet, fast, works for what we need. Returned for a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Copilot + PC 13"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new laptop. Super fast. The Copilot + makes all her research projects so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mix of portability with all the features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for my wife, getting the best of the tablet and touchscreen for her digital drawings and also being a full PC for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son going into first year of college and told me that it has help him tremendously in pursuing his engineering degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light weight, easy to work and my best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is so easy to use and cute!! Super fast and reliable

    I would recommend this to a friend
Sponsored