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Customer Ratings & Reviews

$1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,327 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    NICE AND PORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL FOR MY SON FOR HIGH SCHOOL. CAN PROVIDE A BETTER REVIEW ONCE HE IS USING IT FULLTIME WHEN SCHOOL STARTS BACK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and ease of setting up. Geek squad big help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my 8 year old surface pro. It's wonderful to have all the updates and I love the sleek black. My old one was silver. Got the super soft alcaterra keyboard. Love it! Two days after I bought it I got a $250 price adjustment too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons, overall, not horrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro practical and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel almost everyweek for work and this surface pro goes everywhere with me. It has never let me down or gotten any damage from going through varuous airports. The screen is incredible and the speed of the snap dragob processor is awesome. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice look and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , very nice product , high product technology my daughter is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface I have bought at BestBuy. The produt is operfect for my needsd and the sales staff at the store are friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It's a great laptop! Can't beat the price either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast and works great. Copilot is working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big changes from my last Surface Pro an SP Love the product line

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro on the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am still enjoying my surface pro. versatile and easy to work on the go. plus i got this at a discount - enhances the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 Surface Pro. I've liked everything about the other Surfaces except their battery life I was about to get a different brand but I want to try this battery again I am hoping this one is better. So far, so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer…. Fast and easy to use! Setup was quick and within 15 mins was up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love I'm using it for school it greats with taking notes. Light weight easy to pack and go.

    I would recommend this to a friend
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