Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1110 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,110 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight and works just as a good as a laptop. I like to portability and the versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon X Elite chip is fast and efficient! It’s been handling my day-to-day work without breaking a sweat. Battery life has been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Surface pro's final form

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, connectivity, display, speed, everything is excellent with this tablet. This is how everyone wanted a surface pro to be. It truly feels like a windows tablet without compromise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Personal Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding little computer using for traveling since small, light yet powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take notes in class. Works great! Light enough to carry all day but still does everything needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful laptop with elegant design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the sweet spot for a handheld full fledged windows laptop. It’s lightweight and extremely powerful with elegant design. I also purchased the Microsoft keyboard without which it might not work to its best potential. My only complaint is that this keyboard which in my opinion is not optional is an expensive accessory. The copilot integration is really good although not stellar. It works only when used in combination of Microsoft office suite of products and for now is mostly all text based.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Light and responsive!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. I needed something light and portable that I could write notes on during conversation. The pen and keyboard were kind of expensive to add, but well worth it for me. I used to use my laptop, but I did not like how the keys were on the back while I held it. With the removable keyboard with the Surface Pro, it can be turned around so the keys aren't against your hand. It makes it much easier to hold onto while using. Processing speeds are fast enough while switching between programs, or converting files. The camera works well for Zoom or GM meetings, and the speakers are loud enough. Overall, it meets my expectations for what I needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Laptop replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, good display. Easily replaces my laptop. Overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought was not sure if it was powerful enough for picture and video editing and stuff like that. It probaly has same hardware of my phone looked for reviews online after thinking about it bought it not gonna lie I was impressed of the perfomance and battery life and display is great even for lite gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Fast, efficient, light computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light computer. When I purchased I did not realize it was device only. That was a me problem, but frustrating nonetheless. I replaced my MacBook with this, great decision. Overall, love the computer and the color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best PRO yet!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! I have a pro 7. And let me tell you. This screen is amazing. The battery life is forever. The speed on the processor rocks. Love this puter. Go surface PRO.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Surface pro mac microsoft

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. The quality is very good and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Product for College, Work and Daily Use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a few days before I started school. And in fee days i learned how to navigate it. Its ease of use alllows me to stay on top on schoool work while juggling multiple assignments. 36 gigs of ram makes sure I dont miss a beat and when its time to relax the OLED features a crisp clean and overall great picture. Not to mention the bluetooth pen and removable keyboard which were what really sold me on this wondeful product. The pen has no leg unless you use write to text which sometimes doesnt write exactly what i want but that could be due to my horrible handwriting. Overall I was and am still extremely satisified with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best Surface Pro to Date!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new surface is the best of them all. This new surface while based on the current ARM architecture as of now has good compatibility with most programs users will need in today’s market. Of course it’s advisable to check all software you currently use with a web search or through the software developers website to ensure you will be able to use it with the new windows on ARM system. Hardware wise this computer has become my most used device. I love the flexibility that it offers and there’s nothing like a full OS compared to an app based OS. The battery life on the X Plus is incredible, especially for a device this slim. I find myself doing a lot of work on it, consuming media and it still keeps going. If you can afford it, I highly recommend the Microsoft Flex Keyboard. This offers the ultimate flexibility when using the pen and keyboard together and also in how you can place the computer in tight spaces. Makes it feel like a desktop. If your interested is also recommend watching a bunch of YouTube videos to see how others are using this device. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Not very usable day to day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it has a good battery life. I use if for school and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Software compatibility

    Rated 3 out of 5 stars

    Good performance, compatibility frustrates

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and battery life. The Snapdragon processors can be frustrating at times due to compatibility issues with some programs and a lack of driver support for some devices. Over time it seems to be getting better, but we're still not ready for ARM processors over Intel or AMD for all tasks on a PC. Know what you are getting into, if you primarily browse the web, work with all modern, updated software and have no older devices (printers, etc.) then this is great for you. I understood that and the frustrations still bring it down two stars because there are just some things you can't do that a $300 laptop could.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Oled worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and tablet version of windows makes it easy to use. OLED makes everything brilliant and colorful. Takes a bit used to but it makes it actual replacement of a laptop and tablet.

    I would recommend this to a friend
Sponsored