Customer Ratings & Reviews
- Model:
- 1WT-00001
- |
- SKU:
- 6428851
Customer reviews
Rating 4.4 out of 5 stars with 62 reviews
(62 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Surface Pro X's screen size, design, and lightweight form factor, praising its ease of use and good battery life for everyday tasks like browsing and using Microsoft Office applications. However, some users experienced limitations with the processor's compatibility with certain programs and printers. The performance is adequate for many users, but those needing to run specialized applications should be aware of potential compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
happy with this surface pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues since I purchased it. just bummed that Adobe illustrator doesn't run on this surface pro :(
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 4 out of 5 stars
Nice but ARM is not strong enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but I wish that ARM wasn’t such a limiting factor for Windows. Otherwise this would be a great device.
No, I would not recommend this to a friend- Cons mentioned:Processor
Rated 1 out of 5 stars
Useless buy a chrome book instead
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth the price, the industry is not ready for a arm32 or arm64 bit processor, I bought both the surface pro x sq1 and sq2 and both failed to install regular software. This is like buying a chrome book but with a really expensive price tag. The industry is using x64 bit process and it will take about 2 years to have them move to a arm processors or Mobile chips. The emulator that window is trying to have for these surface is still not out, they have been working on it for 2 years and still no progress. If you need to use it for work and need to install software for it please do not waste your time buying this
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Surface Pro X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just recently retired & was looking for something easily portable, light weight that traveled well. After doing some research I landed here. Have had a bit over a month, very happy with the purchase.
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you're enjoying the portable and lightweight design of your Surface Pro X. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Better than a pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is outstanding! I’ve had an earlier version since 2015 It has been a great tool for business. Bought this for my Daughter stuffing to be a nurse. She loves it too
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Double Duty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface Pro X is the most convenient product we have found for our company. Can take it anywhere. Doubles as a laptop and an "iPad"
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Surface Pro products are the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only Microsoft products (except phone) had a problem but once, Microsoft took care of it. I have had all of their Surface products. Love them.
I would recommend this to a friendRated 5 out of 5 stars
Surface pro x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Previously had a iPad sold it and got this no regrets. Great buy
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Service pro cracked screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my service pro screen cracked from the corner the left side and I travel overseas want to open my computer I found it was cracked
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Best laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very reliable and fast. Great turn on speed and wifi connectivity. Runs with multiple apps and windows open.
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Samuel – Thank you for sharing. We're thrilled that you love the speed of your Surface Pro X. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Amazeballs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazeballs!!! just an awesome system and rig for colleg
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a best item that I have bought, I will buy more
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
On the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice a very nice machine ... it works wonders
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 3 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but if you like microsoft over apple this might be for you.
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
I would recommend this to a friendRated 2 out of 5 stars
Very poor performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. It only gets points for how nice it looks sadly that seems to be where most of the money has went too then to the processing power.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bas Product!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product blows! don't purchase. Microsoft does not honor the manufacturers warranty. Product never lived up to performance expectations for a 16GB. Unit does not sit firm with back.
This review is from Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Matte Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Screen sizeCons mentioned:Compatibility, Processor
Rated 2 out of 5 stars
Limited Application Use Even with Windows 11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this computer because of the hardware and screen experience, not excepting the issues with running applications that should work out of the box. Can you say "windows phone? It is the same experience: good idea but bad execution. The reason is because of the ARM64 processer. While it gives you excellent battery life and a better screen experience, it is an experiment running non-Microsoft applications. Even after I upgraded to Windows 11, which should have taken care of those issues, it was more frustrating because the problems did not show up until you run the applications. Using it for simple office or schoolwork applications; may work fine. If you want to use any graphics(lacks compatibility with graphics applications like Zwift), you will run into issues. By the way, I spent a month working with Microsoft support to get a replacement for a refurbished Surface Pro 7 or 8. Their response was the "system" would not let them do this. Now that the Pro 8, I would get that instead. I predict that the Pro X will have same fate as the Windows Phone or Zune.
No, I would not recommend this to a friend - Cons mentioned:Processor
Rated 5 out of 5 stars
Know what your buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Know that it has an arm processor and buy accordingly. B
I would recommend this to a friend Rated 5 out of 5 stars
Microsoft - Surface Pro X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Platinum
I would recommend this to a friend













