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Customer Ratings & Reviews

Your price for this item is $1,449.99

Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro X's screen size, design, and lightweight form factor, praising its ease of use and good battery life for everyday tasks like browsing and using Microsoft Office applications. However, some users experienced limitations with the processor's compatibility with certain programs and printers. The performance is adequate for many users, but those needing to run specialized applications should be aware of potential compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 5 out of 5 stars

    happy with this surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues since I purchased it. just bummed that Adobe illustrator doesn't run on this surface pro :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but ARM is not strong enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but I wish that ARM wasn’t such a limiting factor for Windows. Otherwise this would be a great device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 1 out of 5 stars

    Useless buy a chrome book instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth the price, the industry is not ready for a arm32 or arm64 bit processor, I bought both the surface pro x sq1 and sq2 and both failed to install regular software. This is like buying a chrome book but with a really expensive price tag. The industry is using x64 bit process and it will take about 2 years to have them move to a arm processors or Mobile chips. The emulator that window is trying to have for these surface is still not out, they have been working on it for 2 years and still no progress. If you need to use it for work and need to install software for it please do not waste your time buying this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently retired & was looking for something easily portable, light weight that traveled well. After doing some research I landed here. Have had a bit over a month, very happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the portable and lightweight design of your Surface Pro X. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than a pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is outstanding! I’ve had an earlier version since 2015 It has been a great tool for business. Bought this for my Daughter stuffing to be a nurse. She loves it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Duty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface Pro X is the most convenient product we have found for our company. Can take it anywhere. Doubles as a laptop and an "iPad"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro products are the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only Microsoft products (except phone) had a problem but once, Microsoft took care of it. I have had all of their Surface products. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Previously had a iPad sold it and got this no regrets. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service pro cracked screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my service pro screen cracked from the corner the left side and I travel overseas want to open my computer I found it was cracked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very reliable and fast. Great turn on speed and wifi connectivity. Runs with multiple apps and windows open.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Samuel – Thank you for sharing. We're thrilled that you love the speed of your Surface Pro X. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazeballs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazeballs!!! just an awesome system and rig for colleg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a best item that I have bought, I will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice a very nice machine ... it works wonders

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but if you like microsoft over apple this might be for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. It only gets points for how nice it looks sadly that seems to be where most of the money has went too then to the processing power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bas Product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product blows! don't purchase. Microsoft does not honor the manufacturers warranty. Product never lived up to performance expectations for a 16GB. Unit does not sit firm with back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Compatibility, Processor

    Rated 2 out of 5 stars

    Limited Application Use Even with Windows 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer because of the hardware and screen experience, not excepting the issues with running applications that should work out of the box. Can you say "windows phone? It is the same experience: good idea but bad execution. The reason is because of the ARM64 processer. While it gives you excellent battery life and a better screen experience, it is an experiment running non-Microsoft applications. Even after I upgraded to Windows 11, which should have taken care of those issues, it was more frustrating because the problems did not show up until you run the applications. Using it for simple office or schoolwork applications; may work fine. If you want to use any graphics(lacks compatibility with graphics applications like Zwift), you will run into issues. By the way, I spent a month working with Microsoft support to get a replacement for a refurbished Surface Pro 7 or 8. Their response was the "system" would not let them do this. Now that the Pro 8, I would get that instead. I predict that the Pro X will have same fate as the Windows Phone or Zune.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 5 out of 5 stars

    Know what your buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know that it has an arm processor and buy accordingly. B

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Pro X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro X - 13" Touch-Screen - MS SQ2 - 16GB Memory - 256GB SSD - Wi-Fi + 4G LTE - Device Only (Latest Model) - Platinum

    I would recommend this to a friend