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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $499.98

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
  • Rated 4 out of 5 stars

    Great detachable Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great. Can be used disconnected from the screen which allows for the screen to be placed where others can view while the keyboard can be placed comfortbly in front of the user. First one that I purchased lost connection for charging and could only be used while connected. It lasted less than 6 months. Hopefully only a glitch and I do not have the same problem with this one. My disappointment was with Best Buy's return policy which forced me to accept a refund of the sale price that it originally cost me and then have to pay full price for it afterwards. No one explained that to me until it had been done. I was told it will likely go on sale again and I would be able to get the difference back. It did not happen. I paid full price of $499.98 for the replacement while I had originally purchased it on Black Friday for around $350. I was not happy!!! I would have stayed with the first keyboard, which still worked when plugged in, until it went on sale again and then returned it so I would not have to pay full price. It doesn't seem right to get jammed up without an expanation in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Pen

    Rated 4 out of 5 stars

    Nice to have a keyboard that works unattached

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard and pen. Would give 5 stars if there was an easy way to get the pen out with my big fingers. Don't have to worry about losing the pen compared to my Surface pro 5 that had the pen stick to the side of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Pen

    Rated 5 out of 5 stars

    Fantastic choice though expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent typing experience and trackpad. Bluetooth and pen are great adds. Best surface keyboard yet.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice features, works well.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this keyboard. It has been working well. My only criticism is that it is overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Exceptional Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Keyboard with SPen is very useful tool, while being artistic with the Pen always accessible. The build quality is top notch, and the haptic trackpad is a very well needed addition to complete the experience. The ability to use it deattached is a game changer opening many possibilities and flexibilities. If you are after a Surface Pro 11 Edition, this is aust have to complete the Surface experience.

    I would recommend this to a friend
  • Pros mentioned:
    Pen

    Rated 1 out of 5 stars

    A messy keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this product arrived filthy and was functional after a few minutes. However, despite this I am clearly able to tell the intended use of the product, and I look forward to retrying with a functional Keyboard. My personal issue, aside from its disgusting packaging, was the keyboard’sbattery life indicated never reflected a true battery life of the keyboard, as it would claim to be charging but lose battery life, despite hours of charge time and failure to respond to me typing even after time and restarts. As for the pen, it seemed to work perfectly as intended, but that does not excuse the horrible keyboard. Therefore, I would strongly recommend not purchasing this product via Antonline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and I love the built in pencil for writing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro stand-alone keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it does not need to be connected to the surface pro to be used. Best feature about it. I also like that the pen came standard with it.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Mostly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the most part. Sometimes I have to remove the pen in order for it to charge properly. Otherwise it's great to use. I appreciate the Bluetooth feature and the upgraded touch pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flex is far superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trackpad and keys are immensely better on the flex keyboard vs the basic keyboard. If you type often then the extra $$ will be worth it in the long run also, if you fly a lot then the flex keyboard is the better option as the footprint on a tray table is much smaller without the keyboard attached and the flex lets you detach and use via Bluetooth. If you are casual internet browser then save the money and go for the basic keyboard either way you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the secon version I have owned. Easy to use love that I can detach from the tablet and that the pen attaches to the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I bought an open-box keyboard, and had several issues with bluetooth interference and non-response. I also had battery life issues. After having returned the open-box keyboard, and bought a new flex keyboard, I have fortunately not experienced the same issues. Frankly, the keyboard is a pleasure to use. it types nicely, the track pad is large and haptic feedback is great. Using it detached can be quite helpful. Pen storage and charging is also convenient. The price point is quite steep however. Particularly if it isn't working perfectly which is non-excusable on behalf of Microsoft for a flagship product. ... If you get a good one, you'll like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son who is in college. It’s worked very well for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flex keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well with Surface & happy I bought this version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth typing works great, great battery life . Backlight is so bright and helpful. An upgrade from the original surface keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and very responsive. The bluetooth is very connective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Month Old Pro Flex Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keys are responsive and just big enough to be distinctive. Pen, including the built in Pen tray and charger is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    The best Surface Keyboard out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Surface keyboard yet, for the form factor. The trackpad is quite larger than the previous versions and more usable. Not too heavy but not flimsy either. Has the right balance of sturdiness. Short summary, a very efficient and more usable keyboard compared to previous ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Detachable Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functional keyboard for the surface pro. Built in station also makes it very easy to keep the pen charged and available.

    I would recommend this to a friend
  • Pros mentioned:
    Pen

    Rated 5 out of 5 stars

    Definitely get this to go with your laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I love the fact that is detachable and I can sit in on my lap and put my laptop on the counter or wherever Case may be and the pen is also great.

    I would recommend this to a friend
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