Customers are impressed with the Surface Slim Pen and Pro Flex Keyboard for its comfortable typing experience, slim design, and larger trackpad. However, some customers find the price to be quite steep and have experienced connectivity issues with the keyboard.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to use with my surface pro. Lightweight easily portable
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great keyboard but mine had short circuited while connected to my surface pro while charging burning the contact pins.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible Experience – Missing Item
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Microsoft Surface Slim Pen (2nd Edition) and Pro Flex Keyboard along with a Surface Pro tablet from Best Buy. However, when I opened the box for the keyboard and pen, it was completely empty—none of the items were inside.
I immediately went to the store to resolve the issue, expecting assistance. Unfortunately, the store manager was completely unhelpful and refused to replace the missing items or issue a refund. Left with no other option, I ended up returning the tablet alone since I couldn’t use it without the accessories. This entire experience has been incredibly frustrating and disappointing.
As a long-time customer, I expected better service and accountability from Best Buy. Instead, I was left with financial loss, wasted time, and no resolution. I strongly recommend being cautious when purchasing from this retailer, especially high-value items.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The wireless use feature intrigued me, but I felt disappointed by the keyboard. There is a bulge on the outside when the device is closed. The pen felt cheap and flimsy compared to the pen I had for my Surface 3. The design of the eraser caused it to rattle when I was writing.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not working
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great idea but it constant'y doesn't work. I will be returning it.
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