Customer Ratings & Reviews

While I love the design and how effortlessly this keyboard incorporates with the Surface Pro, I went through three of these with defects and finally had to upgrade to the Flex keyboard. For the price, I expected much better quality from Microsoft. The first had a defective hinge that creaked each time you closed it against the surface. The second had a loose backspace key that rattled as you typed. The third and final had a defective “I” key that crackled and stuck when you pressed it. Best Buy graciously accepted all of these back, but it was a huge headache for a keyboard at a $200+ price point. I can say the first Flex keyboard felt noticeably better quality with an upgraded touchpad and wireless capability, but it’s too expensive in my opinion for what you get.

Great product. Easy to conn and use. Even the pen connects easily for immediate use.

It is very light, practical to carry and has a light on the keyboard. Difficulties: If it is not connected to the surface it does not work and there are times when the keyboard stops recognizing the surface when I turn it back on.

Materials are sturdy. Easy to connect and disconnect from the tablet. Pen fits comfortably in your hand.

Love the keybpard and my new pen. The pen is much slimmer than the older version.

Easy to use, comfortable, durable. I like how the pen adds another way to use.

I absolutely love this keyboard and happy I got it with the Surface Pro 11 elite Sapphire. The pen works really good and feels like a real pen too. Definitely recommended especially if your in school

Great accessory for the Surface Pro 11, helps in doing task with ease.

Open-box as good as new. Looks new and works as expected.

It's the perfect complement for My Surface 11 and the pencil ink font need a extra charged.

Very useful and very easy to operate. I strongly second this product.

Works great, great buy. Keys work good. Very satisfied

Keyboard with pen is amazing! works great. Easy to connect. can not find a better deal!

Easy to connect. Great functionality. Color matches out PC perfectly.

I have had nothing but problems since I bought this machine in May. Intermittently it will be unresponsive, it will start inserting keys, the screen will flash, it won't let me perform basic operations and apps don't work properly. I bought the almost $200 Best Buy protection plan and have been back into Best Buy 4 times to try to get the problems solved. They have agreed there are problems, tried to fix them and gave up. They said they would need to send the machine back to the factory and that they had to charge me $99 to do this, even though the machine is under warranty and I have the protection plan. So I took it to a local authorized Microsoft dealer. They had it for 4 days and said they had fixed it. I got the computer back, reconfigured it and now the problems have started again. I don't do gaming and haven't loaded any unusual programs or extensions. I had a Surface for 4+ years, loved it and never had a problem. I was just trying to replace it and get onto Windows 11. I still want a Surface, but I want it to work properly...not asking too much for the price! My ratings are based on this computer that I purchased.

Got a great value with this slim pen and keyboard combo

Love the keyboard it works perfect. Would recommend buying for your surface pro

Highly recommend for your surface. Great addition.

Love the profile. We knew what we were looking for and BB delivered again. Thank you

This is the slightly more affordable and reasonable keyboard for the newer Surface Pro devices and it's a solid keyboard. Docked one star due to price still being high (it should come free with the device) and also the trackpad is a little smaller in this version. Regardless, it works very well, holds the pen nicely and costs way less than the overpriced Flex Keyboard.