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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 793 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Windows OS 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Windows OS 8.1, since ASUS crashed my computer with a update that they will not backup. Installation was a snap and very easy to install. With the plug and play built in, it recognized all my equipment without me looking for the drivers. Now my computer is back up and I am back in business. Windows 8.1 just takes a little time to get use too, but the transition from Windows 7 to 8 was no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dell Dimension XPS 720 running XP. It is still a good machine so I wanted to keep it around. I formatted the drive and installed 8.1 on it, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall a better product that my previous Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to have the start menu back and the ease of access was great. As soon as I bought this product, however, I used the free upgrade to Windows 10 so I didn't get to play around with it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    What can I say. Its Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed windows to run in Parallels on my Mac. Plan to update to Win 10 soon. In this review I'm forced to answer if I would recommend this to a friend or not. Windows 8.. No Get 10 it's out now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good operating system, easy to navigate through once you get the hang of changing screens. Can easily get to the standard looking desktop screen that is used by previous versions of Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nothing special.. Just windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade a machine from vista. Upgrade not supported so a full reload from scratch went fine. Machine is quite a few years old but no issues running this version and quite a bit faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great on my mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought VMWare fusion as a switching program for instal of windows on my Mac for work program and am very happy with the results! It works great and I still get the operations of my Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great windows version very easy to work and nice features

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    a decent OS on the back-end but user experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest, there aren't really any secrets about Windows 8.1 at this point. It works pretty well for the most part and in general is quite stable. If you are using a non-touch screen laptop, it can (depending on the machine) be a nightmare. Frequently (for me) the "Charms" and the "Metro Screen" pop up with a will of their own, when I am navigating the desktop with the touchpad (and rarely it will still happen when using a mouse). It is truly annoying but not exactly debilitating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the new OS on a new HD (the old one crashed), my Win 7 install version was 3.5 yrs old (imagine the hours of up dates). This saved time and frustration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows made to touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new upgrade to Windows allows for new input methods including a touch screen. The Metro design is very modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to navigate. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good update after using XP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs far better than our old XP, however, not much better than Win7. But Win10 is a free upgrade so the price we paid at BB has become an even better value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful improvement on an already great OS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fluid navigation provided by Windows 8.1 is awesome. Getting things done has never been simpler and multitasking between different programs is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeaaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent if you have a touch-screen. I don't and therefore am not truly a fan and....can't wait for Win 10!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great program easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy. The software works great have not had an issue with it yet. It does take some time to figure out the changes from windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation with Windows 8.1 was very easy to do and it doesn't take more than 10 minutes to complete. The steps are simple and I needed to upgrade to Windows 8.1 after receiving a new hard drive in my older labtop. It will take time to get used to Windows 8.1 because it is very different from Windows 7.

    I would recommend this to a friend
  • Cons mentioned:
    Os

    Rated 4 out of 5 stars

    This Os not as bad as I thought it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding off on the upgrade to windows 8.1, but it is not as bad as I thought it would be. My only complaint is that this os seems unfinished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Operating System for Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows 8.1 Operating System disk for my home use is perfect. My hard drive crashed, and although all my personal files were backed up on flash drives, the operating system itself was not. With the new hard drive, this disk was easy to install and had me back up and running in very little time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    10 is coming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus that I could not get rid of so I reformated my hard drive wiping it clean and installed windows 8 on it and all is well.

    I would recommend this to a friend