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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

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93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use and upgrade process of Windows 8.1 Pro Pack Upgrade, frequently citing the smooth installation and simple connection to business networks. Many appreciate the inclusion of Media Center and the improved security features. However, some customers find the price to be expensive for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 123 reviews
  • Rated 5 out of 5 stars

    A great way to update your computer with Win8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that Microsoft did this for computers that didn't come with Win8 Pro installed. The additional price is minimal & worth it for the extra features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new os is too fancy. It is a lot of junk there need to remove.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an upgrade pack, really not much to say about it. No media, just a key to download the update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Dept Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I'm not sure what all this program is for...but per our IT Dept, it was a requirement to operate our work programs via our personal laptop - so I was in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for additional needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will allow for things we need to do in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great progra,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the software and I'm glad that I got to upgrade to use more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this product for less than I would have spent at the Microsoft site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like shopping at best buy because the associates are very friendly and helpful. Can help me with any problem I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend this product for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little time to get used to new layout. AOK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for software a very high quality product well deserving of the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade a dell home PC to pro for business usage. It was an easy upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade to the pro version of windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For low cost machines that need to be joined to a domain, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real quick and easy to install this new feature pack..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my Dell computer with a better OS version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very hard to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went online to download and most of it downloaded and then failed. And when I re-entered the number it said that it is not a good number so now it is worthless and it is a card and not a CD and it does not give you a phone number to call. This is a very poor way to do business. and a very poor upgrade. You should have options when this type fails.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this for his business and really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Media center
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is disappointing to have to buy Windows 8.X Pro to get Windows Media Center. The features are nice with the pro package. Easy to install if you just follow the instructions provided. Software is load with Windows 8 basic. You just basically turn it on. Price is too high for what you get but I wanted Windows Media Center.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easier and cheaper than buying enterprise version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade consumer OS of Win 8 to a version for a domain in a workplace. Easier to install this update than reinstall a new release over the top. Had to go to the website though because it wasn't just install and run, although it was supposed to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geat upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to an already great Windows 8.1. Allows for remote desktop and includes the Windows Media player as well for even more accesssibility.

    I would recommend this to a friend
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