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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5739 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,739 reviews
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Best Value in Gaming...Period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Game Pass Ultimate is fantastic. You have the choice of playing on PC, XBOX Consoles, and streaming to your mobile (with a bluetooth controller). There are games for everyone and many of Microsoft's first party titles launch day one on the service. It's the best way to try a game out and decide if it's something you want to own or just play and never look back. If you decide to own there is a discount as well. Nothing quite like the choices and game selection found here. If you are a casual gamer it's also great because there's no commitment where you need to invest and you can go to a lower tier or stop when you don't want to play anymore and you can always come back in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    The best gaming subscription keeps getting better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the paid gaming subscriptions, GamePass Ultimate is head and shoulders above the competition. Not only does it provide launch day access to all of Microsoft's 1st party games, which are at long last becoming a benefit worth paying for not even counting their recent acquisition of Blizzard, there's a deep catalog of older 1st and 3rd party games, the occasional 3rd party launch release, 10 hour trials of new EA releases and access to most of their games within 6-12 months of release, and PC Game pass included. There's also a pretty robust rewards program that awards points for playing GamePass games that can be redeemed for gift cards. The only real downside is that the monthly cost has increased multiple times since launch, though that can be ameliorated by resourceful shopping online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Value for Gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass has honestly been one of the best subscriptions I’ve had. There’s a huge variety of games to choose from, including new releases and classics, so I’m never bored. It’s great being able to try different games without having to buy each one separately. Everything runs smoothly, and new titles are added regularly. If you play often, this is definitely worth it and saves a lot of money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Try it... You'll love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how amazing Game Pass is. As a heavy steam user, there are always concerns when buying a new game. Yes you can ask for a refund if you don't like it but there isn't that hassle with Game Pass. If you want to try a game, go for it. Download, stream, and go.If you dont like it, delwte and move on. I understand the concern that developers don't get as much revenue in this model. However ive bought several games on steam after starting on Game Pass. To me its a win win. If you do Ultimate the cliud gaming is good. Like all game streaming services there is room for improvement but my kids loce having a great library to try on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Bonus with My Asus Zenbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass that came with my Asus Zenbook purchase was an amazing bonus. Activating it was quick and easy, and the variety of games available is fantastic. It’s a great value-add that made the purchase even better — I’ve been able to enjoy high-quality games right away without any extra cost. Definitely a nice touch from Asus and Best Buy, and it shows how much they care about delivering a complete customer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    No commitment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month of Xbox Game Pass is fantastic! Tons of great games to try, easy to download, and a perfect way to explore new titles without committing to buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Deal Out There!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate is amazing—one subscription gives access to hundreds of high-quality games on console, PC, and even cloud play. New titles are added all the time, including day-one releases. It also includes Xbox Live Gold, so online play and perks are all in one plan. Totally worth it for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate is a must-have for gamers! The one-month membership gives access to a huge library of games across console, PC, and cloud. The variety is fantastic, and the performance is smooth. I love being able to try new titles without buying them outright. It’s an incredible deal!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Cheap way to get access to a lot of games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun. Can play great games like indiana jones and Hollow Knight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Perfectly pretty easy to use and comes with a lot of games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass has completely transformed how my kids play video games. For a low monthly fee, they get access to a massive library of high quality titles, including day one releases from Xbox Game Studios. The variety is impressive AAA hits like Starfield and Halo Infinite, beloved indie games, and even older classics all in one place. The ability to download games or stream them via the cloud makes it super convenient, especially when I want to try a game without waiting for a long install. Game Pass also works seamlessly across Xbox and PC, and the Xbox app makes managing downloads and exploring new titles easy. It honestly feels like the Netflix of gaming, and the value is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 4 out of 5 stars

    Unlimited Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a subscriber to Microsoft’s Xbox Game Pass Ultimate, and it’s been an all-access pass to gaming nirvana. With a vast library of games across Xbox and PC, I’ve discovered titles I wouldn’t have tried otherwise. The day-one releases are a real treat, giving me the chance to play the latest games without any extra cost. The addition of EA Play expanded my gaming repertoire with classic EA titles, and cloud gaming means I can play on my Android phone too. It’s slightly pricey, but considering the benefits, it’s a solid investment for any serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Not perfect, but still a strong choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good overall and definitely enjoyable. Activation was simple and I was able to access a solid selection of games right away. The variety is great, and having online features included is a big plus. My only small drawback is that some titles I expected weren’t available, but still a very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    The best subscription game service there is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat Game Pass, especially if you like playing indie games or older games. There are so many to choose from, and it changes all the time, that it makes it worth for the choices alone. I've also been playing between PC, Xbox, and handheld (Asus Rog Ally X) quite a bit lately, and the freedom is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Game pass for fast pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this membership, I was able to play a lot of games that performed really good

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    My children like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Xbox Game Pass Ultimate for a month, and it worked out pretty well. The kids enjoyed having a variety of games to choose from, and it kept them entertained without any fuss. It’s a convenient option, even if we’re not huge gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Value for Gamers – Totally Worth It! The Xbox Game Pass Ultimate 1-month membership is hands down one of the best deals in gaming. For a low price, you get access to hundreds of high-quality games across Xbox consoles, PC, and even the cloud. The selection is constantly updated with new titles, including popular AAA games and hidden indie gems. It also includes Xbox Live Gold, so you can play online multiplayer and get extra discounts on game purchases. Activation is quick and easy – just enter the code and you’re ready to go. Whether you're new to Xbox or a long-time gamer, this is a great way to explore tons of games without buying each one. Rating: 5/5 – Great value, smooth experience, and tons of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass works great, easy to use and set up. Highly recommend getting this as a present for someone

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Fun games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming at its best. Super good deal for gamers. Lots of games online. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    best Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this game pass with my hp laptop and I am using it. Its really impressive to get all those latest games with this game pass.

    I would recommend this to a friend
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