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Microsoft - Xbox One Console - Black-Front_Standard

Microsoft - Xbox One Console - Black

Model: 5C5-00001SKU: 6483101

Customer rating

Rating 4.6 out of 5 stars with 918 reviews

95%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Average system, not yet great

    Posted
    Heinemann
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from an Xbox 360 to an Xbox 1 about a month ago and I still seem to want more. I realize that the system is fairly new and will keep getting updates that will make it better but thus far I’m not overly impressed at all. When one upgrades you expect the experience to be better, in this case it is not in most areas that matter to me. The dashboard that controls all that the Xbox 1 can do is cluttered into three sections. The 360 has seven sections that help spacing and ease of user interaction. The arcade experience which is one of my favorite parts of the 360 experience has yet to have more than just a few downloadable options. I knew going in that the platforms were not cross compatible but I expected more games to be available to be repurchased and downloaded, this is not the case (as of yet). Even the apps themselves seem to be poorly programmed compared to the previous system. For example, the YouTube app, you press (Y) to begin your search and you are put into the search que, then you enter in the search. On 360 while in the que you could press (Y) again and it helped the speed of the process by automatically adding a space between words, now I have to scroll all the way over to the _ to get a space. Now is this a big issue? No but all these little things add up and the mind boggling thing to me is how this is not at least on par with the previous Xbox?! The game I purchased Watch Dogs is a very good game and I enjoyed it fully. I have now beaten it and can say that I only had it glitch on me once. The issue there was that it seemed the Xbox was stuck in its auto save mode. Even restarting my Xbox would not fix the problem. The issue was quite scary because even on reboot the system would lock up. I fixed this by shutting down the system and then ejecting the disc which seemed to fix the problem and help me make the conclusion that it was an auto save with the game, bug. Personally I still don’t like the tile format that is the current Microsoft design. The fact is just like most webpage’s when we want more content on the issue we are reading and have read the current page, we scroll down. Microsoft in its infinite wisdom now wants us to scroll to the right for more content when it doesn’t all fit the page. The controller seems to be fine, but the headset that you attach into the bottom of the controller is a pain in the rear to remove after use. I can only theorize that some hardware genius was determined to keep it strongly attached this time around but didn’t think of the result. I seriously don’t use it unless I have to because I’m afraid I will break it upon removal because it is so hard to detach. Now you might say to yourself, just keep it in, well if you aren’t using the headset, the cords and adapter are annoyingly in the way. Another issue I have, recently I was exploring setting and I have a controller update but its asking me to connect my wireless controller directly into the Xbox 1. I was not given a direct attachment cable to be able to do this. I guess I’ll figure that out later. The Xbox 1 as an entertainment hub is a great idea and I have several friends that enjoy it but once again I was not given the right cables thus far to make this work with my current cable provider, so it is now feature that I’m not even currently getting to enjoy. I want to say it is not all bad, the feature where you can press the Xbox guide button and swap back to the dashboard without having to lose your place in your game is very nice (don’t switch games though or you will be pushed back to your last auto save). I do enjoy the snap feature for recording game play even though I did have problems with that a couple of times (just kept saving and saving and would never finish the save). Obviously the graphics and speed are better which I enjoy. The Xbox 1 for the most part is very quiet and quieter then my old 360. Xbox 1 will get better I’m sure of it but I don’t see how it’s not at least on par with the Xbox 360. I know the Xbox 360 has grown leaps and bounds from when it was released but even still when the Xbox 360 was released it was an all out upgrade from the original Xbox system. In conclusion I would like to say that I have been a Microsoft fan boy for 10+ years and if I was to do this over again, I would still purchase it with my previous 10+ year investments. I love the friendships that have over Xbox Live, achievements and of course the Halo games. The question you have to ask yourself if you are new to gaming is this, if not for Halo, why am I purchasing the Xbox 1? The new game that I’m super excited about Destiny and bought the system for is getting better treatment thus far over on the PS4. Another exciting game I’m interested in coming up is No Mans Sky which I was sad to see is a PS4 exclusive. In addition Minecraft which was Xbox exclusive is now releasing on both systems. If you are a gamer and ready to start fresh think twice before you purchase this if it’s for gaming only.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Too many bugs. Spend more time fixing than playing

    Posted
    JackTheChicken
    • My Best Buy® Elite MemberElite Member

    I'd compare it to upgrading your PC to Windows Vista, but it's an all Microsoft product, so it's worse than that. Games won't load ( solution is to disconnect from internet, delete file, install again, reconnect to web, then update) Apps freeze up while updating. Games are automatically loaded to hard drive, so while 500gb sounds awesome, get the 1tb models recently available if you're gonna buy it. Games and apps continue to run in the back ground (just like windows 8 apps or iOS devices). Haven't figured out how to make them stop so you can just try again. Which brings me to the next point. Navigation is cumbersome and seems like they made it difficult to find and access even the simplest of settings. Remember how you could go in and delete just one game's saved data? It was great for starting over or freeing up space. Oh, that might be there, but since the home, start, and back buttons names and functions have completely changed, I haven't figured it out yet. Just finding settings is weird. Press the menu key, but only if il you're on the right screen. I recently bought The Master Chief Collection. It froze up loading today even though I've played it once before. I had to delete saved data for all games. Removing the disc and power cycling the console did nothing. Just frozen at the menu screen. After deleting saved data for all games, it did load up, but now I can't watch Nighfall, the live action Halo TV series. Yes, I have the Halo TV app loaded. Either I way I go to access Nightfall, thru the game or thru the app, it tells me I need to buy the game. Maybe it's the game's fault, but i doubt it considering it can't even load games most of the time. And that game is also a Microsoft game, so yeah, the blame is all on them. If you like windows 8 (even on a non-touch screen pc) or you like iOS, then maybe you'll be able to figure this console out. (It reminds me of iOS and Windows 8) It's just not very intuitive to me. I like windows 7 and Android devices. Easy to find and control just about everything. I'm going to try to get thru Master Chief collection and the tv series and then I'll probably sell it. I just don't see how it's going to be even "ok" long term. The hard drive is already 80% full and we only have 8 games. My son thinks we should just switch to PS4. Can't be any worse.... Microsoft needs to take a step back and get back to roots. It's like they took everything that was great about their first 2 consoles and threw it in the garbage.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    good gaming system; next gen console

    Posted
    Insygnus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using Xbox since the first gen console. I really liked the 360, and so I decided to stick with Xbox instead of switching to Playstation. I bought the console without the Kinect because I still find the always listening function really creepy, plus, I hear that most people don't even use the Kinect, and no real games exist for it, yet. I'm really impressed with the graphics, and so far I haven't had a single time that the One has frozen or crashed on me, which is really nice because that has, and still is a major issue with the 360. I expected the start up time to be much faster on the One from the 360, but it either is the same, or is a bit longer, so that is a downside for me. I think the other downside of the One, which is something can be fixed through updates, is the user interface. I found it really confusing, lacking in many access points, and extremely limited in places to go. The 360's interface is still, by far, the best out there. I was expecting a more Windows 8 interface, like the 360 is close to, but it really isn't, and I'm really annoyed that it takes much longer to do most things, unless you know the exact name of something you're looking for. Browsing though games in the market place doesn't exist like it did on the 360, and I don't like that. All in all, the One is a great start to, hopefully, a great system. I like that it can play Blu-ray now, which is nice. The only thing lacking, is the amount of games available, but that will soon change by the end of the year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pros and Cons

    Posted
    jmb1031
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to get the Xbox One because my original white 360 is on it's last leg and I knew that I would be needing a new console soon. So far there have been some Pros and Cons to the Xbox One. Pros: Great Video(You can really see the difference in visual quality over the 360. Battlefield 4 is MUCH more difficult on the One because players and vehicles with cammo really blend in) Boots EXTREMELY quickly(it will take you right back to where you were in a game) Snap to is cool(you can quickly snap to the home screen and back without exiting a game) Really great potential Cons: Hardly any really great games out yet New potential great games suck at launch(Got the new Halo, but can't play multiplayer because there aren't enough people online to play with) Free with Gold is virtually non-existent on the One Can't stream from a PC as easily as you could on the 360 A lot of video apps(fox now) don't work correctly on the One vs the 360 World of Tanks and Borderlands aren't on the One Overall I SEE the potential, but if I wasn't kind of in need, I would have waited until sometime next year or later for the upgrade. I think Microsoft will need to do something drastic over the next 6months otherwise, I see SONY taking over the market with the PS4.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A step in the right direction

    Posted
    fbdmatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When this newest generation was announced last year, I looked at the offerings of both Sony and Microsoft. Initially I found Microsoft to be very out of touch with what many gamers were looking for in the next generation. No used games? More Xbox Live restrictions? No game highlights? Cable TV integration the big selling point? Most importantly, it was announced that the Xbox One would be $100 more than the PS4. It seemed clear to me where my money would be going this generation. Over the next year leading up until and going past the console's launch, Microsoft listened to user concerns and changed directions, something that most companies would not do. This made me change my mind about the Xbox One. I now own both new generation consoles and can honestly say that there are really no negatives to either one. If I had any advice for those trying to decide which to buy, I would recommend first going with whatever system has the games you want to play, and second to choose what systems your friends will be gaming on. You almost can't make a wrong choice between these two systems. Kudos to Sony and Microsoft for not dropping the ball with these next gaming installments.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great entertainment for the whole family

    Posted
    BluePhaze
    • My Best Buy® Elite MemberElite Member

    The Xbox One has become the families entertainment center. Besides the obvious items like Netflix, Hulu, HBOGO, etc... it also has the ability to work as a universal remote and control the rest of your living room equipment such as stereo, t.v., etc... It is great that when one of us walks into the livingroom and says "Xbox On" it automatically uses it's built in IR blaster to also turn on the TV, surround sound and any other items that are needed for our entertainment. The home screen can have a bit of a learning curve for anyone not used to windows 8. But once you get the hang of it you will have no problems finding what you are looking for. Recent updates have made the home screen and options for communicating and following friends much easier. Other nice benefits is that you can now have more than 100 friends on your friends list #Up to 1000 if you don't count facebook, etc...#, the ability to record video clips of your gameplay or live stream them over twitch.tv while playing is also a great way to engage with the gaming community. Overall I love my Xbox One and have had it since launch day.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    1080p say what?

    Posted
    JeffS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Out of the box, the xbone was beefy and solid. Setup was a breeze except for the one guide and cable connection. What M$ didn't mention in their commercials and adverts for the cheaper model was that without the kinect, you have no way to setup the one guide. Essentially, the cable is simply passed through and you still have to use your cable remote because there is no ir device to capture and command. Boo. Gameplay is a strikingly vibrant, smooth and seamless. Those who "pwn CoD" on lesser platforms will have to adjust to the upgraded graphics and smoother play before regaining their "golden god" attitude. The whole 1080p argument is simply a fanboy defense. The beautiful graphics that both consoles are capable of only mean that you are immersed like never before, and you cannot tell the difference unless lying motionless watching the simulated trees swaying in the simulated breeze, but you're not. You're trying to outrun zombies or catch racers or fight for your planet. At the $399 price point, the xbone and ps4 are a toss up, but if your leaning toward M$, pay $499 and get the kinect. Save yourself the frustration of looking online for a used one later. It really is worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Console

    Posted
    Mattrichmondva

    Is it perfect? Not yet. But my wife and I use this console more than any other "deivice" we have, and the apps/games will only get better. HBO Go is finally confirmed, and we use it for Hulu Plus, Amazon Prime, and Netflix. Of course we play games as well. The controller is an improvement over the Xbox 360 controller, although it felt odd at first. I think the time they put into refining the controller was worth it. Sure, there will be people who complain about various "issues", but if I were to rate a device by how much value I get out of it, then this is easily a 5 star. Games will get better, apps will just become more varied, and the value will increase with time as the system has the opportunity to come into it's own.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome console, but needs a bigger library

    Posted
    JFR527
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I own all three next gen consoles. I am easy to please, and I must say that I love all three systems. That being said, I tend to favor my Ps4 and Wii U over the Xbox One as of now. The Ps4 is just a little more powerful and have been a loyal playstation user for years now. The Wii U has all of the Nintendo exclusives so as long as they keep that going then they will always have a place in my gaming heart. As for the Xbox One, the console that I am here to review, I admit that I do like the system a lot. It has wonderful graphics, the controllers are great, and the interface is pretty dope. I can't really complain about it too much. You are honestly not going to go wrong in choosing a Ps4 or Xbox One. I bought it mainly so I can play Halo when the collection drops this fall, but I've enjoyed the heck out of Titanfall as well. I'd say to check out the game libraries and pick a console based on your preferences. Or just get all 3 ;)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great graphics but epic fail

    Posted
    Keek

    The graphics are great and some of the extras are great too but so far it's a fail and here is why. For those not familiar with the new system here is the skinny. It's not the old plug and play system, great for graphics but not for offline play. While yes you can get a disc it still has to download to the console (internet required). Ok so you download the game and think ok at least once it's downloaded I won't need the disc. You would be wrong if you use a disc to load the game you need the disc to play the game. Additionally, game developers seem to be having a lot of problems with the new system so many games have been continuously pushed back on the release date. W have several games that have had release dates pushed back several times. So far it's been a great paper weight in our game room and despite the fact that the 360 is due to be phased out we are regretting trading it and and the 100 games it had in for the new One. So to those thinking about it please weigh the decision carefully. Because you might be waiting a long time for your favorite games to be available on the xboxone!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than what most people give it credit for.

    Posted
    DorianGray54
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The system is great, it has better exclusive titles than the PS4. You can't go wrong with titles like Forza Horizon 2, Sunset Overdrive and Crackdown. In case you haven't heard, the Xbox One's controller is far superior to the PlayStation 4's controller. It feels better, batteries last longer and the Xbox One's exclusive patented technology (the Impulse triggers) give more immersion to the games. For me it makes such a big difference for racing and shooting games but developers are finding even more ways to utilize these into games. The Xbox One also features more stability for online gaming with Live's dedicated servers, in addition you get access to many of Microsoft's exclusive apps such as Skype and other goodies that just aren't available anywhere else. I find that this console has been under-rated by most people who haven't even given it a chance. While the competition is capable of slightly better graphics, your eyes won't even notice it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good system; not great, but good.

    Posted
    Tim13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought my Xbox One about a month and a half ago. I'm enjoying it. There's not much in the way of exclusives just yet, but the games that are on there look very good. Party chat is very highly improved but sometimes causes instability in whatever game is being played. The UI is styled after Windows 8, and as such, is much wonkier than the 360. Also, as of yet, the One is incapable of handling some of the simpler tasks that the 360 was able to perform, such as streaming music from the PC to your Xbox (it can be done on the One, but you need to keep your music player "snapped" to the side of the screen, which reduces the size of the game screen). Overall, I like it. I'm currently enjoying Grand Theft Auto 5, Destiny, and Halo most of all, but the interface still has a bit of work to do. My only advice is to be sure that you purchase a bundle, one that comes with at least one game. But so far, I've enjoyed my experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The greatest console on the market

    Posted
    bigtman
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    I am so glad i decided to upgrade my xbox 360 to the xbox one. I have always been a bigger fan of the xbox product line than the Wii and Playstation consoles. The xbox one has completely blown me away. The graphics are nothing short of stellar. Half the time that i am playing i just admire the graphics and i find it hard to believe i'm playing a video game. Add in all the xbox live extras like Netflix, a blu-ray player, and tons of other extras, this really is an all in "one" entertainment system. The loading times are virtually non existent and the system is incredibly quiet. It also comes with a very large hard drive at 500GB and has an included HDMI cable. I have no other words to describe this juggernaut of the electronic/gaming world. You just have to experience it for yourself!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid gaming console but still waiting for a WOW

    Posted
    Mayowan16
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When Xbox One was originally release, I vowed never to own one due to the way Microsoft treated their fans. Unfortunately the distant family went with it so I decided to give in due to a good online deal. The initial setup was annoying due to the fact that it required a full software update which took about an hour even with 100mbps internet. Each game you buy also requires a full install which is annoying when you just want to sit down and play. Other than software annoyances and the uncomfortable rumble triggers, this feels pretty much like a heavily upgraded Xbox 360. I am very glad to have a Kinect free system as well. If you can get the system and a game for under $400, I would say it's worth it. I'm still waiting for a game worthy of the hardware though. Although I was Xbox all the way for the last two generations, I have to say that I would rather play my PS4 99% of the time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    XB1 Does What I Expected

    Posted
    Vivero
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall it’s a very solid console. Lots of media features that you would expect like Netflix, Hulu, etc… The addition of a Blu-Ray player is well accepted. Loading times seem slow for games. Even full version downloaded games seem a little slow. Your HDD will fill up quickly. You can add a USB 3.0 external to add on existing storage for games, music, or whatever you desire. However only USB 3.0 can be used for games, USB 2.0 externally will not work. The Kinect is a nice feature, voice commands work well and for games like Zoo Tycoon it really gives you an immersive experience. The new XB1 controller is feels fluid and even more responsive than that of the 360. I do recommend the rechargeable battery kit. You will fly threw AA’s very quickly. Also, I would look around at headsets if you’re into gaming online with titles such as CoD or Titanfall. Overall I’m very happy with our purchase and I hope it lasts years to come.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Do not sell your X Box 360!

    Posted
    SirRaVon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Do not sell your xbox 360. There is no backwards compatibility for xbox 360 games. I bought it because I was excited about playing Destiny with my friend who has an xbox one. I could not play Destiny with him from my xbox 360! I traded in my xbox 360 and games thinking that I'd never miss them with the new xbox. That was a premature decision. I was looking forward to playing the new Borderland PreSequel but found out later that it is is not made for xbox one. Super disappointing because Borderlands is by far my favorite game ever! I ended up buying back a used xbox 360. The texture and graphics details are amazing, even close up. Your last game is always loaded and ready to play instantly. The menu is upgraded and quit intuitive. I mostly use xbox for games and the occasional movie, so the other functions are of little importance to me. If the xbox one was backwards compatible I would have given it an easy score of 5!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Gaming System

    Posted
    thefink68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A lot of people like to slam the Xbox One saying its "sales are low, nobody wants it…". I happen to know that many of us xbox users are not upgrading because the xbox 360 is just so darn good, why upgrade?! If you do upgrade I think you will enjoy this system, it only feels incremental to the Xbox360, but there are advantages to upgrading with Gold membership downloads, price cuts, downloadable games so no need to buy DVDs. etc. The controller is better and superior to the playstation especially for man hands, as it's bigger. I cheaped out and didn't buy the kinect, for various reasons, namely privacy. I don't like the fact of people/hackers/NSA snooping in on my house. However, with the kinect you will gain major advantages such as voice control and TV/cable control.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great System/Price!!!

    Posted
    Jus2cold
    • My Best Buy® MemberMember

    I decided to purchase a Xbox One when they announced/ then released a Non Kinect sku of the the system. I've enjoyed the system a lot since I purchased it. Haven't really played the system much buts it's great. I also have a PS4 so it's kind of tough trying to play both systems equally. As of late I've been playing my Xbox One more though. The interface can be a little sluggish at times. I did have a weird issue with the LED light on the controller flickering! No problem! I was able to replace the controller for FREE at a local Microsoft Store even though I purchased the system at Best Buy months ago. All in all being a huge fan of the Xbox 360, I'm sure the Xbox One will live up to be a great console! PS. Xbox One accessories have a 90 day warranty while the system has a 1 year warranty.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Luke-warm experience...

    Posted
    MetatronDA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The console itself is great; quiet, fairly compact, and easy to install. The Operating system is a freaking nightmare: • Complicated user interface • Having to install every game before you play is rediculous • The kinect feature is cool, but it should come with a written manual of voice commands • Does not recognize 1080i only 1080p so if you have a 1080i TV it will display at 720p • No Backward compatibility Don't get me started on the "New" Xbox Live for the One... The only reason I got this thing is to play Destiny with my wife... cause oh yeah... it's single player no split screen.. Yup you guessed it I have two of these things... Right now the only game we play on it IS Destiny! "I would recommend this to a friend"... only so we can have another fire team member on Destiny....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A solid product with a few flaws.

    Posted
    TheTenthDoctor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A year ago, this system was dead in the water. The horrible policies still haunt Microsoft to this day. Fast forward to this year, and thanks to the removal of said policies, the Xbox One is a decent gaming system. It has some features that I do not use, such as TV and Kinect, but it has exclusives that I love, and my friends are on Xbox Live. Also, the controller is not that different from the 360, and that is my favorite controller. The interface isn't the greatest, buyer beware if you can't stand a Windows 8 style format, but over time it gets easier to use. Only time will tell if the Xbox One will live up to the Xbox 360. The PS4 is the better choice right now if all you want is the gaming experience, but the Xbox One is finally closing the distance.

    I would recommend this to a friend