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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the Xbox One S 1TB Fortnite Bundle's excellent performance, ease of use, and impressive graphics and 4K capabilities as major strengths. Many appreciate the console's value for its price and the ample storage space provided. The inclusion of Fortnite in the bundle is also frequently praised. A minor drawback mentioned by some customers is the limited number of remotes included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,865 reviews
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a second xbox for the living room freezes and needs to be reset a lot. Wish i got a different model

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Casey,

      We're sorry that you've run into freezing issues with your new Xbox One S. Random freezes could mean that your Xbox One S is overheating. We suggest making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. For more information on how to keep your Xbox One S ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    It's Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would have come with a different game bundle. The choices I had to choose from weren't very intriguing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox code

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get my code for a gold member pass for my xbox.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Console requires internet to get maximum utility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required too many system uploads right out of box.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zach,

      We're sorry to hear that your Xbox One S experience hasn't lived up to expectations. While system updates can eat up a little time at first, the end result is a better and more secure gaming experience overall. And the great news is that there are many great Xbox games that can be enjoyed offline without being connected to the internet at all. We hope you stick with it and let us know how you're enjoying your new system.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Already having trouble

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in February, it’s June, and the last few weeks it’s freezing up. I tried to call Microsoft but got no help Very frustrating considering how much I paid for this gaming console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get what was advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the FULL game (save the world) download or the Eon cosmetic or vbucks when installed. Only got the partial game Battle Royale that was already free.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your Xbox One S bundle didn't quite live up to expectations. While this bundle only includes Fortnite Battle Royale, Fortnite's creator Epic has announced that it would begin offering Save the World for free to those who redeem the Eon cosmetic pack. Epic says that If you already had purchased Save the World and claimed the Eon Bundle, they will grant you an additional 2,000 V-Bucks. For more information, contact Epic here: https://epicgames.helpshift.com/a/fortnite/?contact=1

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One S, built to last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for 6 years, and it still performs 100%! Smooth as the day I bought it, and the bonus skin I received with the purchase made it that much sweeter!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for one day. Know won’t take any disc. Have to bring it back and exchang. Was a Christmas gift for my son so he’s totally bummed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and had it for not even a month and it stopped working. We took care of it, kept it ventilated.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you've run into a problem with your new Xbox One S. Every Xbox console comes with a one-year limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.microsoft.com/en-us/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox but I bought it at Best Buy and 3 weeks later it stopped working and wouldn’t help me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Angie,

      We're sorry to hear that you're experiencing an issue with your new Xbox One S. Your new console comes with a one-year limited warranty, so we recommend reaching out to Xbox Support for assistance. They can be reached here: https://support.microsoft.com/en-us/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ended up returning it because it didn't work out the box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The code does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code for the game does not work and no one will help! I HATE this system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was high for what you get . Works okay .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for 4K movies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox One S 1TB with 4K Ultra HD Blu-ray to use with my Samsung - 82" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR. I decided to get the Xbox One over the basic 4K Blu-ray player, because you pretty much get the same 4K experience and can do more with the Xbox for approximately the same price. As of now, I love the overall set up and picture quality. I can play games if I choose and not limited to just watching DVD's.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for weighing in on your new Xbox One S! Using Xbox One S as a 4K ULtra HD Blu-ray player instead of a dedicated Blu-ray player is a great idea, because in addition to the Blu-ray player functionality, you also get a great game and overall entertainment system. We hope you continue to love your purchase.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I recomend this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday deals ,and surprise for my son good price and good costumer service fro. Best by

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great console. My son loves it. Great graphics .

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    What an Awesome Gaming System!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Youngest and he absolutely Loves It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game brings back childhood memories that you can share with this generation of children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox rules with my children's liking in video consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, I love the space I have to download all my games

    I would recommend this to a friend
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