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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,142 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade from the Xbox one. No more big bulky power adapter; makes for cleaner install. Graphics appear to be faster and clearer. Did not come with a headset, but every moderate serious game player has an upgraded headset anyway.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the opportunity to build out a new media room and decided to get the Xbox One X. What an improvement. The 4k really shines through. Games look much better. Also using it as a Blu Ray player and get some remarkable looking movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my Xbox One S to the Xbox One X and it is as expected. The X is faster in terms of loading up in a game. The improved graphics and 4K gameplay from Xbox One X Enhanced games is definitely worth it alone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      Congratulations on making the leap to Xbox One X! We're glad that you've had a chance to see how much better games look and load on the console. As you mention, hundreds of Xbox games have been enhanced just for the extra power of Xbox One X. Discover the full library of enhanced games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks Amazing on 4K projection TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does the frame rate beat any other gaming system, but the 4K graphics are stunning and look amazing on my 160” Sony laser 4K projector. It’s just stunning and the 4K Blu Ray player works amazingly as well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox one s and the difference in graphics is easily noticed, even games that are not enhanced for one X are quite nice to look at. Games seem to load faster and I have fewer freezes and glitches. Worth the money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you've noticed a big difference in graphics, power, and speed on your new system. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my Xbox 1s to an Xbox 1x was a difficult decision. I really wanted the upgraded graphics on my video games. It really delivered! With the $100 price reduction it made perfect sense to do this. I am very pleased!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're very pleased with your new Xbox One X! Congratulations on making the big upgrade, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough data for review. Need to watch movies in 4K. Controller cable is not long enough. Controller does not come with rechargeable battery. Console should have come with Elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Microsoft sense the beginning. I really enjoy my new consule the controls on it are smooth, the graphics are phenomenal!. Like have you ever played Red Dead 2 on it omg it looks like a whole new game

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying the great graphics and performance of your new Xbox One X! Not only does Red Dead Redemption 2 look phenomenal on the console, but the original Red Dead Redemption for Xbox 360 has also been enhanced just for Xbox One X. Discover more enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the Xbox x got it for $400 new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a month and nothing had happened, it runs really great. I probably should have waited until the newer Xbox but I’m still satisfied. I had an Xbox one from 2014 so I thought it’s was time to upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eddy,

      Congratulations on making the huge upgrade to Xbox One X! We're glad that you're satisfied with its great performance and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any of you who own an Xbox one already and are thinking of upgrading. The loading speed reduction is worth it alone in my opinion. The graphics and 4K capability are icing on the cake. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really think that there would be this much of a difference in the performance between reg Xbox one and the x.. the difference is incredible much better quality video and processing. Love this system!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you've seen a big difference in performance and graphics with your new Xbox One X! We're glad that you're loving it, and we hope you continue to have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas gift for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son. He already owns an Xbox One. But he had to keep deleting games due to limited storage. With 1 TB of storage in the new Xbox 1 X, this will never be an issue again. He loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that your son is loving his new Xbox One X! In addition to all that extra storage space, we think he'll also enjoy how much faster and more powerful it is, too. If he's ever wondering what games to play next, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to echo what many have probably said here, but this is a great system and the 4K graphics are really good. I have no idea if fallout 76 is good or not, I have been only playing red dead redemption two.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for a month now and it works great I love the 4k gaming the picture is amazing i was a PlayStation guy before but this x box one x kick it to the curb in picture quality so that’s why I switch

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      Welcome to the Xbox family! We're glad that you're enjoying gaming in true 4K on your new Xbox One X. Hundreds of Xbox games have been enhanced just for the greater power of Xbox One X, too. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Top Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this console so much, I bought one for the wife and one for our son. I usually play games on PC but the Xbox 1X displays top notch graphics and makes handling the controller a truly joyful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade to Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my original Xbox One but it was time for an upgrade. Performs great, runs quiet and more power with a smaller frame than the original. If you love the orginal Xbox One, you'll love the Xbox One X even more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luis,

      Thank you for recommending Xbox One X to anyone looking to upgrade their original Xbox One. We're glad that you're enjoying how quiet and powerful it is, and hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Happy with the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! He had an Xbox one and he’s very happy with the quality of the one x. The graphics are definitely better and seems to lag a lot less. Overall very happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your boyfriend is loving his new Xbox One X! We're glad that he's enjoying its more powerful performance and excellent graphics, too. Hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a day one edition of the original xbox one and it finally started to give us problems. It was time to upgrade and the xbox one x is a great compliment to our existing gaming systems! Recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox One X! We're glad to hear that it was a good upgrade for you, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system and game!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected. I originally bought this as I had the original Xbox one and needed a new one. This one will coast time through until whenever the Xbox Scarlett Coleman our next year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the One X to replace my old “Day One” Xbox 1. The load times are much better with this box. With the discounts and Best Buy gift card this was too good a deal to pass up, very glad I didn’t.

    I would recommend this to a friend