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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,142 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I love this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from a launch xbone! Watching movies/ Netflix ect in 4k is unreal! Games are way faster and look so great! This thing is just awesome. Xbox game pass is a really great value as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the huge upgrade to Xbox One X! We're glad that you're enjoying how much better games load and play on your new system. It's also wonderful to hear that you're a fan of Xbox Game Pass, too. We hope you have a lot of fun with your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not really a special edition system it's actually the original release with fallout 76 placed over the original packaging and the game inside. That's all this is , the deal you are getting is the system for 399 instead of 499 because no one wants fallout 76. LOL which is fine by me still a great deal. 100 dollars off for a game no one wants yup I'll take it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox 1 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the day one edition when the first Xbox one came out. Thought an upgrade was needed. Look up spec and graphics. The Xbox 1 X is awesome. Play a lot of division 2 on it and seem flawless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're enjoying its better specs and graphics. If you're ever wondering what games to play next, there are hundreds of great Xbox games that have been enhanced to take advantage of the greater power of Xbox One X. Discover the full library of Xbox enhanced games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome machine!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got a 4k LG tv I knew I had to eventually upgrade my gaming system as well & I believe I made the right choice. THis is coming from a old die hard Playstation fan!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Future

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product keep up the good work Microsoft maybe the new product for Xbox game consoles will be Xbox One series x maybe s this is a review from the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Super fast load times, no giant power block, sleek design, and great 4K experience. I replaced the original Xbox One with this. Very satisfied as a gamer and movie geek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good deal on a great system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fallout 76... meh!! Maybe bethesda will fix it. I'm Personally tired of these development companies putting out unfinished games and waiting for sales to fix em. Its ridiculous. I used to love fallout !! But for 429. And the other small but beneficial freebies make it a decent buy, considering it was 499 previously. Now a free controller would have made it awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used the Xbox since the original back in the day and it is truly incredible to see how far it’s come. The graphics on this console are amazing and I look forward to using it more often!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Excellent console hardware; the game not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Xbox One X; None have ever given me any issues. In fact, playing games in 4K with the world's most powerful console is a joy to behold. However, I couldn't give this review 5 stars because of the "dumpster fire" that is Fallout 76. Do yourself a favor -- get the console, and give the Fallout 76 code to your worst enemy. You'll thank me later.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying your new Xbox One X bundle for the most part. Luckily, there are plenty of great games out there to enjoy in glorious 4K. For a full list of Xbox games that have been enhanced just for the extra power of Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Fallout 76

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost felt like a steal getting this at the discounted price. Fallout 76 is garbage, but can't complain given the price. Noticeable improvement in image quality over the XB1S.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Terrific System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having played a video game in over 10 years, I didn’t know what to expect for my Xbox One Console. I thoroughly enjoyed playing the ultimate edition of Star Wars battlefront.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome upgrade to the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I upgraded to a new 4K. Everything loads faster with the Xbox One X and the graphic improvement, for the games that take advantage of the new hardware, is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying the awesome speed and better graphics of your new Xbox One X! In fact, did you know that hundreds of great Xbox games have been enhanced just for the extra power of the console? Discover the full library of enhanced Xbox games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item after debating between this & the PS 4. I have always been an XBOX person and I'm so glad I bought this. The graphics are amazing! I would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zachary,

      Thank you for recommending Xbox One X to others! We're glad that you're enjoying its amazing graphics (hopefully with a 4K TV). Hundreds of Xbox games have been enhanced just for the extra power of Xbox One X, too. Discover the full library of enhanced games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely good. I wouldn’t buy and wait for the next model. Or catch this on sale. Additional external hard drive will probably be needed if you download games instead of using discs. It’s smooth performance and I’d like to see the 4K disc player improved. But it’s good enough I’m just a home theater nut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great game system!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children absolutely love this gaming system and the 4k Ultra HD Blu-Ray plays crisp, clean, videos. 5 stars on value because it was on sale at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It's an Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than an Xbox one X? What is there about an Xbox that you haven't heard yet? Get it. Enjoy it. Have some fun playing games and watching 4k movies with it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really need a new Xbox, but I got this as a treat. Boy is it nice. The resolution the the speed are so nice. I’m so glad I treated myself to this upgraded console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics on this are absolutely phenom! I play a lot of sports games and the level of detail is outstanding. The system is also incredibly quiet. Can't even tell it is on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying the phenomenal graphics and power of your new Xbox One X! It's also great to hear that you're a fan of its whisper-quiet operation. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Firsts time buying this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great has tons of games to play and enjoy, love the 4K looks great in the tv, at first I was kinda not sure about, but once I did all the customizations i loved it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad that you're loving how great everything looks and plays with your new Xbox One X. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the fact that it is so much quieter alone should be enough, 4K picture and game speed is the best yet, recommend getting a external hard drive hub for serious gamers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Colt,

      It's great to hear that you're in Xbox heaven with your new Xbox One X! We're glad that you're enjoying its whisper-quiet operation, gaming in true 4K, and faster speed. Investing in an external hard drive for more storage space to store games is a great suggestion, too. We hope you have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft