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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,142 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBONEX

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. Even with the new ones out, I have no plans to sell it or trade up. Quiet, low profile, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Xbox One X I bought one for my son & one for my grandson & this last one is for me it’s absolutely the best gaming box you could ever buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for being such a loyal Xbox fan! We're overjoyed that you're spreading the love for Xbox One X to your son and grandson, too. We hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fallout 76 is kinda meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it was cheaper than other bundles, I'm a fan of the previous Fallout games, too. 76 is confusing. I only played it for a few hours, and got bored with it. I've put in countless hours on Fallout 3, New Vegas and Fallout 4, but this new one didn't grab me. The Xbox is great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Xbox one x. For reasons its a great price comes with a game and you become a member and receives all games for as low as 10 month.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazingly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having lots and lots of fun with my Xbox and I would appreciate the clarity graphics and last but not the least the processing power and spend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing how much fun you're having with your new Xbox One X! Hundreds of great Xbox games have been enhanced to take advantage of the console's more powerful processor and performance; discover the library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice 4K upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Xbox One X purely to upgrade from the Xbox One for the 4K feature. It works great and love to put our 4K discs to use finally!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Got it on sale and its perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i wanted something that could run games better than the xbox one s and it definetly does. Also super quiet and suprisingly small.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox One X. Way faster than my old Xbox one. The video quality and sound through my ULED tv and sound bar a improvement beyond belief.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fallout 76 Xbox One X bundle is a great deal. The Xbox One X is a very nice upgrade over the Xbox One S - it's noticeably faster. Recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox One X bundle! We're glad to hear that it was a good deal and that you're seeing how much faster it is. We hope you have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First system I’ve bought in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t bought one since I was a kid! This one does not disappoint with the 4 k once I got a 4 k tv to accommodate it definitely a great system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! Thank you for choosing the Xbox One X; it's great to hear that you're enjoying gaming in true 4K resolution on it. We hope you have a lot of fun with your new system.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this one even if you want one of the other bundles it’s 100$ less and only difference is a cardboard sleeve and different game code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sonsole and great price but the fall out the game was horrible! Should never been in a bundle. Reason I got is because of discount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old system jammed up and we were unable to repair the disc tray. I'm glad you bought a new system. Great price, great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful home console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is a great value it contains one wireless controller one free game download for fall out and the one terabyte Console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bundle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox and a free game couldn't beat the price. was on sale at the time. I was look for a xbox one x and this was prefect.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Was a very nice up grade to my XBOX 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new slim design and faster gaming platform that XBOX has put out. the graphics are amazing. love my new Console. 2 thumbs up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for the two thumbs up for your new Xbox One X! We're glad that you're enjoying how fast and compact it is, too. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Most powerful console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this baby bring gaming to almost 4k experience. And there is a ton of 4k apps that will bring many hours of excitement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was on sale for 100 dollars less than MSRP. The Xbox one X is a nice system to use, especially when you have a 4K tv as your display. It not only plays games, but it’s also a nice media streaming center with Netflix, Hulu, hbo, YouTube, etc. And if you want to have that smart home experience, this Xbox can also sync with amazon Alexa; asking Alexa to turn the Xbox on or off. That’s a bit over the top but it’s nice to know that the feature exists. Overall, I recommend it WHEN the price is on sale

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I'm a huge Xbox fan. Wasn't surprise that it is ni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system it's truly a 4K gaming system. Still has it's bells and whistle with an added bonus. 8 fingers two thumbs and ten toes up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good up grade with 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to experience the most powerful gaming console.. I luv it and will tell anyone that has a 4k TV to try this system!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to anyone who has a 4K TV! We're glad that you've experienced how great games look and play with it, and we're overjoyed that you agree it's the most powerful gaming console currently available. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft