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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,142 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality is amazing. Gaming has never been so intense. I really send more time gaming than watching movies now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that you feel Xbox One X is the best Xbox yet! We agree, the graphics and sound quality of the console is amazing, and we're happy that it's inspired you to game more. We hope you have a lot of fun with your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Xbox one from the original release date, I jumped up to the Xbox one x and it is amazing! Graphics are insane w the true 4k

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it was easy to setup. Picture is very clear even better when we play movies on it. Can't wait till we play a 4k dvd on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that the entire family is enjoying your new Xbox One X! Be sure to install the Blu-ray Player App before playing a 4K Blu-ray on it. If you need any help, just check out this handy guide from Xbox Support: https://support.xbox.com/en-US/xbox-one/apps/dvd-blu-ray-setup

      Enjoy!
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox One X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Easy setup, digital downloads and built in 4K Blue-ray player. Everything I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal when I bought this. My other XBOX stopped working so I upgraded. Great choice. Make sure you get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, awesome bundle. Don't be alarmed if Xbox smells first 24-48 hrs after being turned on, this is just the break in period.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my Xbox one. The one x kicks it up a little bit. Cleaner graphics, smoother gameplay and 4k hdr having and movies!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're enjoying its improved graphics and performance, as well as gaming and watching video in glorious 4K. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    All in one perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a device that played 4K movies and games and supported Dolby atmos. Great price for everything it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this after owning a ps4 for a few years and this system seems a better than the ps4. The kids like it better as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent gaming console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it; not only we can play, but Im also able to add apps to watch in my tv. The quality and speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k player and games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cost much more than a decent 4k bluray player and it's a gaming system too. Good deal, comes with xbox live free deals

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear what a great deal your new Xbox One X bundle is! We're glad that you're enjoying it as both a game system and 4K UHD Blu-ray player, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the quality and ease of use. Will buy new one when available.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K on this is definitely awesome, also like the new air venting location, it’s in the back and on sides instead of the top

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Powerful machine with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the 4k and Dolby Atmos capabilities. Not only is it a powerful game machine but it's a great entertainment device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love XBox...and the fact it had Fallout 76 with it was a plus. Just have to get the new XBox now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great xbox, alot faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new xbox one x is alot faster and comes with the 1Tb hard drive which is essential for downloading and storing multiple games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One X for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system I own to date. No issues, and fast load times. Got it to play Sea of Thieves with my friends and we have a blast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Ahoy there,

      It's great to hear that you're enjoying your new Xbox One X! We're glad that it's the best gaming system you've owned so far, and we hope you and your buddies continue to have a lot of fun playing Sea of Thieves on it.

      Happy plundering,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the XBox One X from my original Xbox One and found the improvements in speed and visuals to be pretty impressive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you've been impressed by the improved power, speed, and graphics of your new Xbox One X! We're glad that you made the big upgrade, and we hope you have a lot of fun with your Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way better than the 1s much faster better images in my opinion it looks better than the ps4 pro. It is a real solid sytem

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dante,

      We're overjoyed that you've had a chance to see how great everything looks and plays on Xbox One X! Thank you for sharing your opinion, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an Xbox One and love it. East setup and migration. Really fast and a nice improvement over a great system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the leap to Xbox One X! We're glad to hear that you're enjoying how much faster and more powerful it is, and that setup was a breeze. We hope you have a lot of fun with your new Xbox system.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft