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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,142 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics! F-a-s-t!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the XBox 1X on sale so it made it an even better buy than usual! The graphics are excellent and it’s really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Graphics are top notch. Computing power is five times that of competing consoles. Definitely a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT SYSTEM!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Xbox 1 with 500 gb... and boy was I amazed how smooth the X operates. Highly recommend this system

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great system for 4K gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox One X is great for 4K gaming, can definitely see a difference even though our tv is on the low end of 4K TVs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you've seen how great games look and play in glorious 4K on Xbox One X! Thank you for sharing your experience, and we hope you get a lot of use out of your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 xbox s in the past 2 years, the overall quality and performance of the Xbox x is by far game changing, LITERALLY.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you consider your new Xbox One X to be game-changing for its overall quality and performance. Thank you for sharing your experience, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good upgrade. It still shares a lot of the interface issues with the original One and the S but it looks nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade from the s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second Xbox for my second home so I replaced my primary Xbox with the x and love how fast the x is over the s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One Gen 1. This was a major upgrade! Load times for games have decreased and I have more storage!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I have owned yet waiting on the series x but this one is holding up great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Definitely a upgrade from the first Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to do this upgrade but my old Xbox was so slow that I decided to go with it and it’s definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, struggled choosing between the s and the x, went to a friends house to use their s.. this is wayyy better.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing the 4K is completely beautifulAnd the game is so quicklyYou can’t unlock any games and all day is Awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth the money the xbox one X is much better than the original and I’m very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One X is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine with great power and graphics. Also, it was a great buy with the Fallout 76 edition. My son digs it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing but I don't like that you can't play with multiple unless you are online for a lot of the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console with tons of apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this xbox one x is pretty cool even though i am not a gamer at all it took me a while to figure out how to use the game controller to navigate through and figure out the apps. I ended up buying the talon PDP media remote for xbox and it is much easier especially when watching blue which by the way you need to dowload the free blue ray player in the microsoft store to play your discs. I would recommend this console that will automatically play UHD content on a non 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X is worth the money even if you aren’t hardcore into games less loading times on all games movie and everything

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wait to use my Xbox one x with my 4K TV. The picture is great. My games are some much clearer and crispier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    First time console user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my XBOX One X, it is a bit pricey, but I couldn't be happier with its performance. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carlos,

      Thank you for highly recommending your new Xbox One X! We're glad that you're happy with its performance, and we hope you enjoy being a part of the Xbox family.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    win win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and replaced our old one as we expected. Awesome machine with incredible quality.

    I would recommend this to a friend