Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,142 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older Xbox one and was watching a few streams of games and the quality looked so much better on the streams of what I was watching. After asking I few streams what they were using, most said they were using an Xbox one X and had a 4K tv. Bought both and got a few games. Played them on both the older Xbox and tv and the newer ones, you can really see a big difference in the graphics. So it was worth it to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a 4K player and I have an original Xbox One. When I first loaded up a game it was actually faster. When I played 2 games there was a noticeable difference in picture quality as well. The enhanced games I tried were very awesome as well. I didn’t think this would be worth it. I was WRONG. If you are thinking of getting one and have a 4K tv it’s a must. It got me back to playing Xbox One games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're enjoying how much better games look and play in glorious 4K on it. Thank you for the recommendation, and we hope you continue to have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100 bucks off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look where else can you get a UHD blue ray player and gaming system with a game for 399 bucks? I’m not even going to go in to how amazing the games look because if you just want to play games and care about graphics you’d be buying a PC. For console gaming at 399 bucks this is a must have. I own the PS4 pro and this thing is noticeably better. And to top it off has the UHD blue ray player that the Pro does not. Bottom line: if you own a 4K high definition tv. Buy this system and use the game pass free month. Download the Forza game FOR FREE and you’ll be glad you got this system. I’m a Sony fan and PlayStation can’t touch this machine right now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X for its 4K gaming and built-in 4K UHD Blu-ray player! We're glad that you're enjoying your new system so much, and we hope you continue to have an awesome time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge difference in quality and speed super clear picture, huge upgrade from the S model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big leap to Xbox One X! We're glad that you're seeing a huge difference in graphics quality and performance speed, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally getting a 4K TV (had to overcome spousal pushback), I was jonesing for the additional benefit of getting the most out of it while gaming. I finally sold myself on it, and it is fantastic - both the spectacular visuals and the added bonus of better overall performance. It is also nice to have a regular straight power cord, instead of having a brick to try to tuck away somewhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Xbox One X was worth the upgrade. We're glad that you're enjoying its powerful performance, amazing graphics, and compact design have made you a fan. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Xbox one x

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system as very well built, the games that play native 4k look good, and the sub 4k games look great too. The best that about Fallout 76 was that it took off $100 from my console price for being so utterly disappointing. By itself it's not a bad game, but it's like playing a new MMO in the alpha testing phase and that's not worth paying money for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying games in true 4K on your new Xbox One X! It's great to hear that you're a fan of its quality construction and powerful performance, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    two thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been much of a gamer, well at least since I was kid playing mario bro's on nintendo. Used to play some PC games years ago. Had a friend give me a PS2 and I played a couple games on that, also bought a Wii and played that a bit. Never really fell into any games and felt like I couldn't wait to play... well then in comes the xbox one x. I ended up buying this with my main plan to build a race sim rig... all I can say is I've become addicted, not just the racing games, but with FPS stuff too... The immersion, quality, speed, graphics, everything is just incredible. Only 1 thing I can say negative, is the load time on games, sitting waiting 2-3 minutes for Forza to load is a drag.. but there is an easy (but requires a few more $) fix.. get yourself a SSD drive and a usb3 case for it (I used a EVO860 500gb and inatec case), move your most played games to the ssd drive, and boom.. load times decrease drastically. Thats enuf typing, time to go play some games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with Xbox One X! We're glad that you're enjoying its powerful performance and great graphics, and we're happy that it's helped broaden your gaming horizons (no pun intended) as well. Investing in an external hard drive is an excellent suggestion, too, especially if you need extra storage space. We hope you have a lot of fun with your new Xbox console!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Is it worth it?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m wondered if this would be a good buy for me since it came out I’ve even bought it before and took back the unopened box because I felt nothing is worth that much money boy was I wrong it’s freaking awesome huge difference in speed/performance and of course picture quality no wonder why it’s seriously the strongest console out there right now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with Xbox One X! We're glad to hear that you are impressed by its speed, performance, and picture quality, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best XBOX released.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several Xboxs over the years and this the best one yet. Especially having a 4K tv the graphics pulling from the XBOX is amazing. I do not recommend watching Hulu/Netflix though the colors are way off but only on those two apps. Has been like that for months now. Can not adjust the TV colors enough to make it look normal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you consider Xbox One X to be the best Xbox ever released. We're overjoyed that you're enjoying gaming in true 4K with it. If you're experiencing substandard visuals on streaming video apps, it's possible that they may be forcing HDR on content that doesn't support HDR. We recommend disabling HDR mode to see if that helps.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Living up to hype.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox one x is exactly what I was hoping for to pair with my new 4k uhd TV. All my x enhanced games I was previously playing on an original box feel like totally new games with all the extra definition and details. Worth every penny especially at this discounted price. Not to mention all the extra goodies that came with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying gaming in true 4K! We're glad that you've had a chance to re-play your favorite games, now enhanced for Xbox One X with better graphics, steadier framerates, and faster load times. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The Best in Home 4K Gaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4K UHD Blu-ray player was starting to go bad, so I figure, why not kill 2 birds with 1 stone? I'm glad I picked this Xbox One X instead of just another stand alone 4K player again! I had an Xbox One S a few years ago, but sold it because of financial reasons. I do remember the visuals and the extra power the X has, really makes a huge difference in pretty much everything. I would recommend this to anyone looking at getting a 4K player! There is one current drawback though. Only certain LG and Sony TVs allow Dolby Vision to work through the Xbox One X and only for streaming. No Dolby Vision disc support. This isn't a huge deal because most 4K Blu-rays only utilize HDR10, while streaming services like iTunes and Vudu use Dolby Vision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox One X to anyone looking to get a new 4K Blu-ray player. We're glad that you're enjoying the great graphics and extra power of your new Xbox console, and we hope you continue to have an awesome time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to set up. 4K blue ray is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you got a great price on your new Xbox One X! Thank you for sharing how easy it was to set up, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Worth the extra money for 4K gaming and streaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the Xbox One S, but my coworker talked me into buying the X instead. I'm very happy that I spent the extra money. The games run amazingly well and the 4K HDR sound/picture quality is MUCH better than the built-in apps on our smart TV. If you're on the fence just buy the X, you'll be happy you did

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Hooray to your coworker for doing you a solid and suggesting Xbox One X. We're glad that you're enjoying gaming and streaming video in true 4K, and hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Incredible Upgrade! Worth the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time loyal Xbox fan, and gamer. I was skeptical of another upgrade, already have an Xbox one, and One S. I own all the current gen consoles. Xbox One X is by far the best for visuals. Graphics are amazing in 4K. The Xbox enhanced games are tremendous. If you have a 4K led or better, get it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Todd,

      Congratulations on making the big upgrade to Xbox One X! It's great to hear that you've seen how great games look and play in glorious 4K on your powerful new Xbox console. Thank you for recommending it to others, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice System - Batteries in controllers, really?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned an XBOX since the 360. I bought this one a couple of days ago, because it has the "true 4k" picture. The picture is amazing. I have only played Forza on it and it is very responsive. I like the GUI. I wish the controller was the same size as the PS4 controller. I also wish the the controller was rechargeable. Why do we have to buy rechargeable battery packs separately? Come on MicroShaft!! FYI - Make sure you set this system up with some spare time on your hands. Don't expect to play a game within a few minutes. You have to download system updates and game updates before you can actually play a game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast, Quiet, Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third X-Box one, and by far the most powerful. The graphics are top notch, loading times minimal. I'm not a Microsoft fanboy, I'm a video game fanboy. I have multiple systems, however, I have to admit this X-Box is my favorite. Well built, quiet, and fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that Xbox One X is your favorite gaming console! We're glad to hear that you're impressed by how powerful it is, with great graphics, fast load times, and whisper-quiet operation. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Super slim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted this xbox one i got it for an amazing deal considering it sells past $500 the xbox runs super smooth the size of the xbox is really small so thats a plus for carryn around seems a little heavier but all the uhd graphics makes everything worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Must-Have for an XBOX fan with a 4-K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long-time XBOX fan and recently upgraded my TV to 4-K, so I had to get my hands on the One X. I'm very pleased with the performance, while the picture looks fantastic. I would say that this is a must-have for XBOX fans/gamers with a 4-K TV. Very nice!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for being a loyal Xbox fan! We're glad that you've made the big leap to Xbox One X and feel it's a must-have for gamers with a 4K display. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    My second xbox one x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best and the price was great at $400, regularly at $500. Can't beat it even had extra stuff. Now I rated this a 4 because this is my second xbox and that is because I had a hardware issue with my last one which basically ruined my xbox. It is a known issue and can't really be fixed by you. So definitely buy from best buy! Get that 2 year geek squad protection, it saves you everytime! I also recommend a good mic with these wireless mics I've used are the turtle beach stealth 700 and the astro a50, mics are not the greatest on wireless options so find whats best for you. Little for waring the astro mics sound muffled for other people in xbox party chat. A50 are the only ones I recommend, you can change some settings to minimize the muffled sound but not eliminate it. The stealth 700 have a weak mic and it is hard for people to hear you but they donly sound clear. Now to wired I've really only used turtle beach for wired headsets including the elite pro (version 1), the xo 4, etc. The elite pro was expensive and made cheap, but boasts a very good sound all around. The XO 4 was amazing and durable, it is still working for me and I would be using it if not for the wear of old age. That is just some of my experience, if you're new or used to xbox I don't know if this will help but I hope it does!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Big improvement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a year after buying a 4k home theater setup I finally grabbed my Xbox One X. I'm pretty blown away by the difference in graphics compared to my S! If you own a 4k setup this is a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying the crisper graphics and steadier framerates on your 4K home theater setup as well. Thank you for recommending it as a must-have for 4K TV owners.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

Sponsored