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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,142 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the explicitly for the 4K output. I installed Elder Scrolls Online and played it on my 65" OLD Sony and the opening scenes alone made the purchase worthwhile. If you want high end graphics in your game this is the system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic gaming system with flaws with 4k movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was late to the current gen console gaming since I am a PC gamer. The xbox one x is a fantastic game system, fairly intuitive web UI and some nice subscriptions you can use. It performs great with games that can use the extra power of the xbox one x if you turn on said feature in supported games. The controller is lovely although I did previously use for PC gaming. The only complaint I have is lack of better HDR gaming support and dolby vision support with certain TVs. This was a major selling point for me but I failed to do greater research to find only select manufacturers are supported via for HDR10 gaming and Dolby Vision. With that I do not use the xbox for movies that support dolby vision. There is some note Microsoft is working to resolve but it's been a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great 4K gaming!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my Xbox 360. The 4K graphics are amazing especially when playing games that are Xbox one enhanced. Super simple to set up and many of my 360 games downloaded right away. Definitely do not regret this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      Congratulations on making the big jump to Xbox One X! We're glad that you're enjoying how amazing games look and play in glorious 4K, including your old Xbox 360 games. Hundreds of games have been graphically enhanced just for Xbox One X, including several Xbox 360 games. For a full list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Excellent Game System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Xbox one and wanted to upgrade as I have a 4k TV. The 4k capabilities of this are amazing and looks great! Also, runs very smoothly and eliminates loading screens on parts of games where I would have them previously

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    System Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale Black Friday. Price was awesome. System looks great and runs amazingly fast. Fallout 76 is the game I was waiting for to play with friends. As a fan of Fallout lore it is awesome to bring my friends with me.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great upgrade to our first Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money. This Xbox is faster and has better graphics than the original. Gameplay is great. Don’t bother with One S. It can only show 4K on movies, not games. Spend the extra if you want 4K on games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the jump to Xbox One X! We're glad that you've had a chance to see how games play faster and better on your new system, especially in true 4K. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    best system yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive owned every single xbox and i will say this is by far the best one yet, besides the graphics for the games the ability to play true hd and 4k movies is really nice, saved me from buying a additional dvd player

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for being such a loyal Xbox gamer. We're glad that you're enjoying its ability to play games and movies in glorious 4K on it. Hope you continue to have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the X with 76 for 349. Pretty good deal same as my pro last year at this time. A best buy indeed! The X runs fast, smooth and nice graphics. Worth th 50 dollars more than an S. On par with a pro no complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox One X was a good deal for you! Thank you for sharing how fast and smooth your new Xbox console runs, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Fantastic graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics especially with my 4K tv! Have not had any problems yet and don’t expect to. The bundle included the most recent Fallout and a couple other things to get rewarded with for buying this Xbox 1X

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    XBox One X - The best multi-role console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my XBox One to the X version and was not disappointed. 4K on this console does make a difference when paired with the proper 4K TV. Pictures are crisp when watching movies. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big jump to Xbox One X! We're glad to hear that gaming in true 4K on your new console has made you a believer. Thank you for recommending Xbox One X to others, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to go pro on console this is the best xbox best quality and content. Best graphics and you can go to 4k resolution. Also if your lookinh to stream on xbox console this is the xbox for you !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to those wanting to game in true 4K! We're glad that you're enjoying its many features, including great Xbox gaming content and the ability to stream your gaming online. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my launch Xbox ONE to the X. It's much smaller and runs quieter. Depending on the game, they look better and the enhanced games especially on the 360 backward compatible games in great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're enjoying how much quieter it is and how great games look and play on it. It's especially great that you've experienced how some backwards-compatible Xbox 360 games have been enhanced just for the extra power of Xbox One X, too. Discover the full list of enhanced Xbox games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xbox one X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love this console, i'm a fan of all three consoles actually i love them all equally my PS4, my One X and my Switch are all fantastic consoles that every gamer should get. for this one the picture is fantastic and if i had a 4K tv it would look even better i can imagine but i'm not ready to get that just yet. for those who want to get it i say get it, if Xbox has the type of games you like than i say get the one X, if Sony has the type of games you like and Xbox doesn't than get the PS4 and so on. it all depends on what kind of games you like. if you like them all like me get this one over the one S and over that crap Digital one that just came out. get the one where it has a disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    XBOX, but now with 4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox1 is very much the same console you know and love, but now with 4K. The picture is beautifully clear and brings new life to your games. If you have a 4K TV, you need This console!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to those with a 4K TV. It's the only way to play games in true 4K, and is 40 percent more powerful than any other console on the market. We're glad that you're enjoying how great everything looks and plays on it, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love the xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox one X loads between locations super fast. It also renders farther away then on any console I've ever seen. To top it off it plays 4k blueray discs. 1TB internal storage is very ample.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're loving your new Xbox One X! We're glad that you're enjoying how fast and powerful it is, as well as its ability to play 4K UHD Blu-rays. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    much better xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a xbox box one s and the x is almost night and day better. faster load times and downloads, fyi it does get alot hotter then a s or original xbox one so keep it in the open.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the jump to Xbox One X! We're glad to hear that you've experienced how much faster and more powerful your new system is, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Definitely an improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load times and frame rates are the most obvious change when it comes to upgrading. I’m very happy with the performance the Xbox one x. Games load faster and run so much better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Congratulations on making the big leap to Xbox One X! We're glad that you're happy with its more powerful performance and how great games look and play on it. We hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console with 4k res capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works great, has faster load times than the regular xbox one, and can run game at a native 4k which looks great on games like assassins creed odyssey and crackdown 3.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      Thank you for sharing how much faster and better games run on Xbox One X! We're glad that you're enjoying gaming in true 4K, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Xbox One S and was dissatisfied with the graphics on my 65” 4K tv. I purchased the X and it’s totally worth it! Games look fantastic! No regrets.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying gaming in true 4K with your new Xbox One X! Pairing it with a big-screen 4K TV (color us jealous) is a great idea, too. We hope you have a lot of fun with both.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that the failure of this poorly rushed game allowed for this bundle to be so much cheaper than all the others. Great deal if you are looking for a One X !

    I would recommend this to a friend
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