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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,142 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two weeks ago. Great graphics. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very very very very very very good console

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey David,

      Thank you very, very, very, very much for your excellent feedback! We're glad that you're enjoying your new Xbox One X, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is really clear and fast . It is a good .

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, 4k Blu-ray player feature is nice. Bought it to go along with my Playstation 4 Pro to be able to play with friends that don't have a Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    XB1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it said it would be...in 4K! So much fun!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the 4 k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this machine its blazing fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good price for this bundle. Xbox itself seems to be alright. Suppose to be all powerful but lags a bit when shuffling through the home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system for 4K content very fast and quite

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k is awesome great Graphics highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Quick and impressive over the original Xbox One

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably quicker and smother running then the original Xbox One. Takes up far less space and it is quieter without the big power pack.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S to the X. Processor in the X makes game play a lot faster. Graphics are more dynamic on the 4K. Overall worth the price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always played PC games but decided to go with Xbox so my grandson could play his games when he visits. The only downside (which is not enough to remove a star-yet) is that many games require Xbox Live Gold subscription. As long as I can still get games that don't require a subscription it's all good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how much you and your grandson are enjoying your new Xbox One X. While an active Xbox Live Gold subscription is required to play games online, many Xbox games may be enjoyed without it. We hope you have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Fallout 76 disappoints, xbox doesnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the lousy cash grab that is fo76, the best deal on an xbox one x currently. The X is definitely a step up drom the S models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he onky plays ocassionally but he wanted the best one out to date. The warranty at best buy is also amazing! Bummed that the 3 months gold was not on the receipt and still need to go into the store to get it. Inconvenient that customer service wouldn't take care of that

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great service and product delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox was waiting my arrival and was quickly delivered upon arriving at the store. Excellent graphics. Smooth processing and game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you had a great purchasing experience with your new Xbox One X! It's also wonderful to hear that you're enjoying its excellent graphics and smooth gameplay. We hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good graphics but no exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better than my PS4 pro but I'm not sure if it is worth as there are no exclusive games

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joachim,

      We're glad that you're enjoying your new Xbox One X! The great news is that there are a ton of console games that are exclusive to Xbox One, such as Crackdown 3, Forza Horizon 4, Sea of Thieves, State of Decay 2, the Halo and Gears of War franchises, and more. To see the full library of games available for Xbox One, as well as which games have been enhanced for Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great bundle for great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say that hasn’t been already stated! Xbox One X is a hardware beast and if your television can utilize its full features, you will be in awe of the resolution while playing your favorite titles! Excellent bundle with lots of free/trial content as well as Fallout 76.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Teddy,

      Thank you for sharing what a great deal you got on such a powerful console! We're glad that you're enjoying gaming in true 4K on your Xbox One X, and hope that you continue to have an awesome time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online transaction and pickup was flawless. Setup on the Xbox One X was quick and easy. This console is wonderful, games are eye popping and game play awesome. My only small critique is the user interface which could be improved. Navigation is a little clunky otherwise a great console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robert,

      Thank you for letting us know much you're enjoying your new Xbox One X. We're glad that you've had a chance to see how great games look and play on it. If you're wondering what games to play next on it, there are hundreds of great Xbox games that have been enhanced just for the extra power of Xbox One X. Discover the library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Forget Blurrystation Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only those who have had both the X and the Pro hooked up to a true 4K tv, will see why there is no other choice but the Xbox One X!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I Dont play it but LOOKS amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is amazing..still prefer over playstation…. the picture is beautiful. even makes the older games look real. almost 3d

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how great everything looks on your new Xbox One X! It's true, many older Xbox games have been enhanced just for the greater power of Xbox One X. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft