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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,142 reviews
  • Rated 5 out of 5 stars

    xbox time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he stop using it so its just getting dust and I'm ok with it I guess he could always reach for it when he wants and get some use out of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to get, didnt understand the extra controller warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox One X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they say, get the systems your friends have so you can play with them. This system is so much fun. I also have a PS4 but the fun aspect is not there as much as it is on the Xbox One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    While expensive, worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost especially on sale. I've played a few I also played on the Pro and it really does stand out as the world's most powerful console. Forza Horizon 4 feels very close to photorealism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 1s to the X. Best decision I've made in years ! You can literally see and feel the difference in streaming, gaming , and all other avenues you travel down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very similar to the Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with my Xbox 1X. It was easy to set-up. The only thing I was sad about it, no place for a disc so if I want to play a game, it has to be one I purchase online.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No need to be sad! Your new Xbox One X has a built-in 4K UHD Blu-ray optical disc drive located on the front left side of the unit. It may not be noticeable due to the console's compact design, but it's definitely there and can be used for playing Xbox One game discs, DVDs, Blu-rays, and 4K UHD Blu-rays. For more information on Xbox One X, go here: https://www.xbox.com/en-us/xbox-one-x

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still on Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should’ve bought one of these when they first came out. Coming from a PS4 PRO to this the difference in resolution and frame rate is noticeable. Love the User Interface and controller too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xbox One X bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the original Xbox one for years and have decided to switch over to the X model which has 4k support for HD TVs and have not noticed any differences other than graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox One X! If you really want to see what your new console can do, we recommend checking out the hundreds of great Xbox games that have been enhanced just for Xbox One X. Discover the full library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beats Console!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is the best console you can buy especially if you are wanting to game in 4K HDR! 10/10 would recommenced to anyone looking for a console that produces 4K gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the one S and upgraded to this bad boy and I don’t regret it one bit the 4k quality in game graphics is much more better and noticeable on the one x and games seem to run smoother

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making a major upgrade to Xbox One X! We're glad that you're enjoying gaming in true 4K and its smoother framerates and gameplay. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system! Works great! Very quick and clear quality!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stan,

      Thank you for sharing how much you love your new Xbox One X! We're glad that it's been working well for you, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality image and incredible sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing Xbox One X in comparison with the PS4 Pro, you can clearly see the differences. Image is clearer, sharper and brighter and most importantly the sound is unbelievable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the superior image quality and incredible sound of your new Xbox One X! Thank you for sharing your experience, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox One to the Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox One has really done it with the One X and the bundle was awesome. The system is great and received it very fast from Best Buy.com. This was a great upgrade for an aging XBox One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Congratulations on upgrading to Xbox One X! We're glad that you're happy with your purchase and that you received it quickly. If you're wondering what games to play, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and super fast Xbox One X doesn't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still like the PS4 system but if you are really stuck onto the XBox this is the best so far! The Ultra HD Blu-Ray definitely makes a difference in the X-Box department!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this XBox as a birthday present for my husband and needless to say, we are all happy with it! The amount of content and the quality of the games, etc. Is really nice!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A brand-new Xbox One X sounds like an awesome gift for your husband! We're glad that the entire family is happy with the system and its library of games. If you're ever wondering what to play next, there are hundreds of great Xbox games that have been enhanced just for the extra power of Xbox One X. Discover the library of enhanced games here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no vr yet but this console is the best imo! Good all around.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. 4K looks good. Would definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X! We're glad that you're enjoying its ability to game in true 4K resolution, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to setup and use. Just need a good internet speed to keep things moving at a reasonable pace when downloading updates and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could immediately tell the difference from the Xbox one s. The graphics are way better more crisp. Excellent for gamers like my husband who are really into playing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you've seen how much better games look and play on Xbox One X. In fact, hundreds of Xbox games have been enhanced just for the extra power of the console. To see which games have been enhanced, go here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft