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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,142 reviews
  • Rated 5 out of 5 stars

    My boys love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They love their system... they were so suprised... only complaint very expensive.. Microsoft should work on their prices.. but other than that its good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned new unopened in box. I didn’t know I needed to subscribe to Xbox live. Great product my kids have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, bought it for call of duty black ops 4, just remember that it gets map packs and dlc 7 days late. All the other games are excellent!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome graphics. Slow downloading games though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been great. Only thing I don't like is how long it takes to download games. Some of them take hours. Once they are downloaded, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids have it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love x-box! It's too bad they usually end up with my children or grandchildren. I need to buy a new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before xbox one but when I upgraded to xbox one x huge diferent full UHD 4K games and movies is awesome great customer service I love best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best systems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I also have a ps4 pro and a switch and I play between my switch and my xbox one x. But fallout 76 is not a game for me unlike fallout 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the world! Purchased for my Grandson and he LOVES it!! Microsoft has the best gaming system and games. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of the Xbox. Our last one lasted for five years without issues. It slowly started to give away and we knew it was time for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big jump

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big jump from the original Xbox One, HDR is worth it. also this supports Dolby Atmos if you have the setup for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one is awesome. Great games graphics. Had 2 great to have wish these surveys were a little friendly tho. The Xbox is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this thinking that it would be just the same as the Xbox one we couldn’t be more wrong! Sleek design and system works way better!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying the extra power and speed of your new Xbox One X! We're glad that you're a fan of its compact design as well. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Big upgrade from Xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the upgrade from the original Xbox one. The processing power alone makes the purchase worth it (as long as it on sale).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. It's awesome. I haven't played fallout 76 yet because I have another Xbox and the Xbox gold wasn't working on the new Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been great ever since I got it but now I’m waiting to be able to get the Xbox series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids started getting inti gameing and its a nice way for them to interact with theyre friends when theyre sick or cant hangout togather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I upgraded!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One S to Xbox One X and glad I did. I can tell a big difference in the way the games play. The visuals are fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the huge upgrade to Xbox One X! We're glad that you've seen a big difference in how games look and play on it. Hope you have a lot of fun with your new Xbox console!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what you need to know but I haven’t had one single issue with my Xbox. I upgraded to this bad boy and I’m more than stoked .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your upgrade to Xbox One X has been a good experience. Thank you for sharing how well it's been working out for you, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Nice Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything definitely looks much better, and I know this may be a stupid detail, but it’s much quieter than the original XBox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get the new Xbox One for the longest and was glad to be able to grab the last one at Best Buy! Been playing everyday.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Congratulations on getting a Xbox One X! It's great to hear that it was worth the wait. We hope you get a lot of use out of your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft