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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,142 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a great upgrade from the original Xbox one, even on the same tv the graphics seem better. And the extra slave is great to

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome 4K graphic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X 1TB is very fast and the 4K graphics look awesome on my 4K tv. Wireless headphones work like a charm on the system.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox One X! It's so much better than the original Xbox One I've had for years! Highly recommend if u have a 4K TV!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one x runs much better then Xbox one s or the original, best console to play apex on. Definitely worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 3 out of 5 stars

    Graphics Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those that are wondering, I bought the X to replace my One and the graphics difference from UHD to 4k aren't that dramatic. Yes I can tell a slight difference but nothing that should have people jumping to spend $500 worth. It does process faster and runs smother. Overall I just needed a update from having my Xbox for 4 years. The design is just a tad sleeker and the power button isn't touch sensitive. Also a big deal for some, it no longer has a Kinect port for older Kinects.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with your new Xbox One X. We're glad that you're enjoying its improved graphics and performance for the most part. While the Kinect port is not available on Xbox One S or Xbox One X, those with the Kinect sensor for Xbox One may still use Kinect with Xbox One X via a Kinect Adapter. For more information on how to use Kinect with Xbox One X, go here: https://support.xbox.com/en-US/xbox-one/accessories/kinect-adapter

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Console Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love this Xbox. I own a One S as well but this one is great! Haven't had any issues with it at all and runs pretty smoothly. Also having the ability to use dolby vision and dolby atmos makes this machine all that much better. Now it is so much more expensive than the Playstation Pro but thats cause you're getting the 4k blu-ray player. PSPro doesn't have that. I will say that I wish it had more exclusive content like Playstation has, but I am very happy with what is offered.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ray,

      Thank you for letting us know that you consider Xbox One X to be the best console ever! We're glad that you're enjoying its many features (especially 4K support) and powerful performance. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K does make a big difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think 4K was going to be a huge difference in gaming but even without HDR in my TV, it makes games look way bettet!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on experiencing how great everything looks and feels on Xbox One X in glorious 4K! We're glad that you're enjoying the improvement in graphics, and hope that you continue to have a great time with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The Best Console own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the Xbox One S...Bottom Line, the console is amazing. True 4k HDR movie and gaming experience. Being able to take advantage of the Black Friday sale was perfect. If you need to own a next-gen console look no further! I will say this if you don't have a 4k HDR smart TV you will still be happy but if you're on a tight budget stick with the Xbox One S until you can afford one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IMO PS4 PRO VS XBOX ONE X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both, but the XBOX takes the prize home. The PRO sounds like a heavy weight fighter out of breath while the ONE X is hardly breathing (noisy). The XBOX UI IMO is much more fluid than the PRO. The XBOX controller feels good in your hands and the button layout is far superior to the PRO controller. The only drawback to the Xbox is the light on the top of the controller is not suitable for playing in a dark room. It’s like someone turning their cell phone on in a dark theater. I brought the PRO for the exclusive, but I’m not that impressed with them. The Xbox is my go to console, and I have own just about them all over the years. Sorry Sony, but you come in second this time around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for weighing in on your new Xbox One X! We're delighted to hear that it's a gaming champ for you, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k gaming on a 4k TV with vrr is great. The detail in the picture brings all new meaning to video games at home.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love my new Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One S. Graphics are great love it. Does throw off heat while gaming let it have some breathing room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great price. Well worth it. Great console. Fallout 76 is good now as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I prefer it over the Xbox 1 I had before.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox 1 is a few years old and has had heavy usage, so I felt it was time for an upgrade. The Xbox 1 X is a much smaller format, which is great, and has much more powerful graphics capability. Even without a 4k TV, I can see an improvement in most of my games. It was incredibly easy to set up, transferred my profile and settings from my old unit with ease, and there was very little that I had to do because most everything in the transfer procedure was automated.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that transferring your profile and settings was an easy process, and that you're enjoying gaming in true 4K resolution. We hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really game to much but when I do I love the graphics and the 4k movie player is great definitely recomend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox One X! While gaming is a great reason to get one, it's more than that -- it's an entertainment center able to stream video and play 4K UHD Blu-rays in glorious 4K. You can even watch live TV through it! We hope you continue to have an awesome experience with your Xbox One X.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is soo good i bought 3 of them. The interface and graphics are amazing. It's easy to use and navigate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, it's great to hear that you love Xbox One X so much that you've bought three of them! Thank you for sharing how much you enjoy its amazing graphics and interface, and we hope you continue to have a lot of fun with your Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    very nice but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system but it seams a little slow compared to the one S. The 4K is really nice and the clarity is top notch if you have the right TV to go with it. Just make sure you have plenty of room around your XBox other wise it will over heat quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're glad to hear that you're enjoying your new Xbox One X for the most part. Thank you for suggesting that Xbox One X be placed in a well-ventilated spot to avoid overheating. For tips on how to make sure your Xbox console is ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable overall improvement over my old standard XBox 1. Smaller & lighter console, faster, graphic improvement,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying how great everything looks and plays on it, as well as its more compact design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is much faster than the original one and is compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Love this xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal and the bundle made it even better!! Best graphics and 4k for the tv and gaming experience!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're loving your new Xbox One X bundle. We're glad that you got an awesome deal on it and that you're enjoying gaming and streaming video in true 4K. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this guy up on sale for 699. Huge upgrade from my last PC I bought at that price. It plays all my games I couldn't play previously and looks fantastic. The flaws are that it picks up fingerprints very easily, the sound is kind of wonky but I don't blast music so that's not a big deal and the battery life is about 2 hours of use which once again isn't a deal breaker for me. Bottom line up front its a great gaming laptop if you are on a tight budget.

    I would recommend this to a friend
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