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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One X's impressive graphics and 4K capabilities, frequently praising the picture quality and performance. Many appreciate the console's ease of use and ample storage, along with the noticeable upgrade from previous Xbox models. While some users experienced issues with heat generation, the overall feedback highlights a positive gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,142 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High end console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I got a new 4k TV. Excellent picture quality and way faster load times than my other xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    To new levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new XBoxOneX is far superior to the old XBoxOne. Faster, smoother, great graphics. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really good Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console works perfect and good price. The game ins't good at all but the console is worth buying it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Microsoft - Xbox One X 1TB Fallout 76 Bundle with 4K Ultra HD Blu-ray - Black

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Gift for my son...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system has all the features my son wants. Games have such good clarity, faster speed, slick look.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox One X is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox one x is amazing. The graphics and speed of this gaming platform is well worth the money spent!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your experience with Xbox One X has been amazing! We're glad that you're enjoying how great everything looks and loads on your new console, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a 4k TV so I had to get the new xbox. Well worth it. Incredible gaming and amazing graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mikee,

      We're delighted to hear that your new Xbox One X was well worth the price! We're glad that you're enjoying gaming in true 4K, and hope that you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Litterally 4k is amazing i love it. I would rather have this the the ps4 pro the quality is way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is only possible at 4K/60. If you set the console to 1080p or 1440p, 60 or 120hz then all HDR capable games will start in SDR mode. You have to allow the Xbox to switch to 4K in the settings so that the game automatically switches away from your selected resolution and starts the game in 4K with HDR. This is not the case with the PS4 pro. No matter what resolution the PS4 is set to, if the game supports HDR it will start in HDR without changing the resolution. This has the added benefit of the game potentially running better, and the TV doing the heavy lifting task of upscaling the resolution. This is also helpful when using an 8K screen and setting the console to 1440p. By skipping the 4k upscale of the console the TV can simply multiply the 1440p signal by 9 times and that will make the picture look much better in motion on the 8K screen. Apparently there are 1440p monitors that accept a HDR signal from the Xbox, but from what I can tell what is happening is that the console is sending a 4K HDR signal and the monitor is downscaling the signal to its native resolution while keeping HDR active. I really hope Microsoft changes this HDR restriction with the Xbox Series X/S and lets me keep the console in 1440p/120 mode and still have HDR enabled in games (especially with the promised auto-HDR mode that should add fake HDR to older SDR games).

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best XBox console yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wifi connectivity, graphics, play all my 4k through the home theater on this console now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider Xbox One X to be the best Xbox console yet! We're glad that you've had a chance to experience gaming and video in glorious true 4K, and we hope you continue to have an awesome time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gameplay exceeds expectations. Love it. Graphics are great. No overheating or issues at all. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Graphics are unreal. Played everyday so far

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    AWESOME SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX ONE X is a powerful system with a 4K BLURAY player. Highly recommended for gaming and movies

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Neal,

      Thank you for recommending Xbox One X for gaming and movies! Not only can you play 4K UHD Blu-rays and stream video content in glorious 4K, but it also supports games in true 4K. For a list of games that have been enhanced just for the greater power and performance of Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1T storage, access to 360 games, new features and easy installation made this a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a upgrade for a first gen Xbox One. Much better picture and quite a bit faster.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Fast and awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is so much better than the original Xbox One. Faster and the 4K is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best UHD 4K Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is the best console for UHD 4K movie viewing and gaming. 4K Blu Ray playback is great as an added plus. With consoles it comes down to your taste in exclusive games and I am not excited by any of the companies exclusives so it was an easy choice. Only bought the Fallout 76 version because it was the ONLY package with $100 off. Thanks Bethesda for releasing a crappy game and saving me some cash!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console and the game's that you can play on it the speed and 4k games and movies

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Fantastic Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market. Sold my Pro after playing this for a week. Couldn't go back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're blushing to hear that you consider Xbox One X to be the best console on the market! Thank you for sharing how much you're enjoying it, and we hope you continue to have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are awesome, the console works best with the 4K tv. I also bought the 4K tv.

    I would recommend this to a friend
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