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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,402 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, great graphics the picture quality is super smooth. The platform is amazing I'm able to connect my cable to it and control it not a bad buy best bang for my buck.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best Xbox one yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Xbox one x is amazing, the graphics look amazing on my 4K tv and is a very quit system. The special consol color looks much nicer than the plain black color imo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear how amazing your new Xbox One X is! Thank you for letting us know how great the graphics looks on your 4K TV, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and no lagging when gaming. You cannot go wrong and paired with a great TV you will not believe the graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox One X! As you say, pairing it with a 4K display offers the best experience, especially if you want to game in true 4K resolution. Hope you continue have a fantastic time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for Christmas and honestly chose it mostly for the unique look of the actual machine but inadvertantly found a game that he loves! I also bought it at a time when an additional controller could be bundled for free. We love the Xbox one x so far and would definitely recommend it based on the video quality, ease of setup and game purchases, etc. In this digital age, it takes some time for game context to download before you can play, which is a pain. But it’s also awesome that entire game is ready to go once loaded. Haven’t had any issues with freezing or anything like that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X! We're overjoyed that your boyfriend is loving it, and are glad that setup and performance has been great. We hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Size and New Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new updated design and size of this console. The 1TB is awesome to have and love this being HD. The back compatibility is also a nice touch with this update!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X Gold Rush edition is a great set, even better when on ssle. Faster, better, cooler operation and graphics than older Xbox one. Definitely would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PC gamer for many years and I wanted a powerful console to play co-op with my wife. My last console was a PS3 and Xbox 360. Wow! I absolutely have a blast playing co-op with my wife on the Xbox One X and the graphics look sweet in 4k HDR! We have a blast with Forza Horizon 4, Gears of War 4 and Halo. I also love playing Red Dead Redemption 2. Game pass is an incredible value! We also watch cable TV. A lot has changed from the Xbox 360 for the better! Do not hesitate. The Xbox One X is an absolute BEAST of a console. I still have love for my PC, but co-op is so much fun on the Xbox One X!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed that you and your wife are having such a good time with your new Xbox One X. And thank you for calling out what a great value Xbox Game Pass is, too. With 100+ great Xbox games to choose from, there are games for every taste and play style. You may also be happy to hear that Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games, so grab your Xbox 360 library if you still have it. Here's a list of backwards compatible games to check out: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buyed this console because I wanted a upgrade from my past console. This new one is way better because it plays smoother and the graphics on games are up to 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gorgeous Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look wise, I love the gradient colors. Hardware wise, the Xbox One X beats out all other consoles at the moment. Can't go wrong by picking this up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Graphics

    Rated 5 out of 5 stars

    Sleek replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Black Friday. I like the slight color change and it’s much better than just solid black. BFV is tons of fun and looks amazing on this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Cool bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice bundle for the price. My son is thrilled with the different color of the console, and the extra controller and game were a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for $399! The special edition color is sweet and the controller matches perfectly. I haven't even tried Battlefield V yet but can't wait!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    True 4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first console since 2011 that I have owned. As a previous owner of an XBOX360 and current PC gamer I bought this to have a system that will truly display games at 4K. My MSI laptop and Desktop both have GTX 1060 3 & 6 GB GPUS, but they are only powerful enough for 2560x1080 max. I'm very happy since I already used XBOX one controllers for my PCs and the experience is breathtaking. Games look fantastic and the system allows you to choose your resolution and refresh rates among other things. Great console.... Microsoft did it right with the One X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    It’s much better than the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elder Scrolls Online hasn’t frozen once and is much smoother than on the Xbox One. Graphics are great on new Vizio 4K TV that I also got at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love at 1st site

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up for my 24 year old son. He absolutely loves this! He grew up in an xbox family. I was able to get this last year when it had 1st came out a bundle at Holiday pricing, Which still has me smiling. He said its the best gaming system out there! The best graphics! Yes- you want to have a 4k tv if your running a 4k game on a 4k gaming to experience the blow out of supreme graphics, load time is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted this console and it's special edition I like the color is fast and I can watch 4K movies the quality of the graphics another level

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love it, it's amazing gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful enough to handle the games. Just make sure to get a fan to go with it because it gets quite warm so be sure not to fry the insides

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Xbox One X! If it seems to be running hot, we suggest making sure it's placed in a well-ventilated spot and that its vents are unobstructed. For more information on how to keep your Xbox One X ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox OneX is an awsome upgrade. The graphics are great. It's much faster and is just an overall great console. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X! We're glad that you've experienced how much better and faster everything plays on the system. Hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    It’s an XBOX One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance, aesthetic (Battlefields V version), all fantastic. To get everything that comes in the bundle for the price is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade from the original Xbox One to the Xbox X. The output of quality is amazing and it’s really quite when it’s turned on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying its improved graphics and whisper-quiet operation. You should see a bump up in performance and visuals in your old Xbox One games, too. For a full list of Xbox games that have been enhanced just for the greater power of Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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