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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 325 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Xbox One X 1TB Shadow of the Tomb Raider Bundle's stunning graphics and 4K capabilities, praising the smooth performance and exceptional picture quality, especially when connected to a 4K TV. Many appreciate the included game and the console's ease of use. The ample storage space is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 325 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This x box one x is one of the best game systems out there. The games look amazing and I can now enjoy my 4k tv

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for declaring Xbox One X to be the best gaming system! We're glad to hear it's a great complement to your 4K TV and that you've had a chance to play games (like Shadow of the Tomb Raider) in glorious 4K. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to finally upgrade my 360 to a One and I’m glad I did. Beautiful interface and the controls are good. Disappointed in the “free game” though as I was never able to redeem it. It’s a download code that takes a huge portion of memory and the code ended up never working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marked improvement over the One S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the One S for 4K movies and streaming. The games on this version are soo detailed and smooth. I'd say it was worth the price of admission over the One S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox One X is a worthy upgrade! It's great that you've had a chance to experience how great games look and play in glorious 4K with it, too. Hope you continue to have a fantastic time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K and never turn back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the jump to 4K by upgrading my TV and the Xbox One to The Xbox One X. The X is an amazing machine. Compared to the original One the load times are cut in half if not 3/4 for most games and the graphics are AMAZING. Make sure you get a TV with HDR10 compatibility to TRULY experience the potential of this powerhouse of a console. Side by side comparisons to the original One will show in real time what a huge difference the visuals are. Smoother frame rates, enhanced textures, even textures, patterns and models that don't even generate in the older consoles are present. and the freemotion technology makes fast moving objects look super sharp and crisp instead of littered with speed blur. Great for FPS and racing style games where you turn the camera at high speeds a lot. The Tomb Raider games that comes with it is a great benchmark title to show off the new tech. I am 100% satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're 100% satisfied with your new Xbox One X! We're especially glad to hear that you've had the chance to see how great everything looks and plays in true 4K with HDR activated. If you're ever wondering what games to play after you finish Shadow of the Tomb Raider, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    The latest and the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a PlayStation fan from way back but had to invest in this gaming system. I did a ton of research looking for reviews on the quality of the true 4K gaming and the overall quality of the system compared to the PlayStation 4 Pro. I found that this machine is significantly more powerful resulting in the most beautiful picture available. On th either hand the PlayStation 4 Pro is real close and what it lacks makes up for in quanity of games being offered. In the end I decided to keep it and realized it’s all just a matter of opinion. If you can afford it buy both that way you can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect for the daily gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed are amazing, the one terabyte comes in handy to have a couple different games installed. Never really buffer and download times are basically tripled.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K Gaming Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is a great console and worth the price. I paired mine with a Seagate 8TB external hard drive to hold lots of digital games so I don't have to mess with discs anymore. 4K native gaming is really cool and the amount of Xbox One X enhanced titles is very large. 4K/30fps games feel very smooth and look very sharp and clear. Even with a 1080p TV the 'X' console can run 'X' enhanced titles at full 1080p and some even at 60fps. The Unit itself is physically not very large or heavy. An outstanding achievement in gaming consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for declaring Xbox One X to be an outstanding achievement in gaming consoles! Pairing it with a spacious external hard drive is a great suggestion, too, especially if you plan on downloading and installing a lot of games. We're glad that you're happy with with Xbox One X's power and performance, and hope you continue to have a great experience with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome console and bundle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is a fantastic console! This is a second one that we have purchased for another TV in our home. We really enjoy the graphics, the speed, and the large hard drive. This bundle came with a Tomb Raider game that we are enjoying as well. Love the Xbox products and games! The employees at Best Buy were super great in helping us with our choice of bundles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the better graphics, speed, and larger hard drive of your new Xbox One X! We're glad that you think it's a fantastic console, and hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great Console, lots of fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can be said about the Xbox One X? This console is absolutely phenomenal. Quick, responsive and display in 4K is sweet. The controller is familiar, since I have owned all the previous Xbox consoles. I look forward to diving into the latest Xbox console within the next year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the xbox x great picture great graphics great price

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing upgrade from original XB1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Xbox One X for a little over a month now and it’s a great improvement over the original. Going through the menus is incredibly quick and games load up a lot quicker. Game visuals look stunning in 4K HDR as well. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed to hear that Xbox One X has been an amazing upgrade for you. It's great that you've experienced how great games look in true 4K as well. We hope you have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have an xbox one S, but after this came out, i decided it was worth it. i was not disappointed, you really need a 4k HDR tv to really see what this machine can do. graphics are and speed alone make it worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox One X was worth the investment. We're also glad that you've had the chance to experience gaming in true 4K and were impressed. Hope you continue to have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The graphics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i got this xbx1x to get back on xbox, awsome graphics the extra power really shows its just so crisp, u get one get game pass and play forza horizon 4 and ull see what i mean, get ready to be blown away

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best birthday gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was thrilled with this new Xbox one X. He says the graphics are better then the Xbox one with lots of additional space. Really pleased all the Xbox one games and the controllers work with the one X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carla,

      Thank you for letting us know that your son is thrilled with his new Xbox One X! We're glad that he's enjoying how much better everything looks and plays on it, too. We hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox one x is leaps and bounds above the originally released xbox one. It provides a refreshed and improved experience that I highly recommend especially for those with a 4k monitor or TV panel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X for anyone who wants to game in true 4K. We're glad that you're enjoying your new console, and hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    GOOD 4K PLAYER GREAT GAMING CONSOLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture playing 4k disc is good, I think even a little better than the Apple TV streams movies. As far as a gaming console, IMO it is the best for graphics and loading speed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying how Xbox One X is good for entertainment as well as games. And we're glad that you've been able to experience how great everything looks in glorious 4K resolution. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Loving one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet, smooth, and the price drop was a good deciding factor coming with the tomb raider .not sure if I'm seeing a big difference in picture but looks good on the 4k

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console out right now!!! What can I say everything about this console is amazing! Graphics, features,power.... Buy one you won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    X Box X is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service pick up through Best Buy. In, Out and on with life. The ability to finance through Best Buy with 0% APR is great! The X box X is a great console. Faster loads, 4 K Graphics are just breathtaking. I replayed a few games just to see them in 4k. But if you plan to house a bunch of game, plan on getting a external Hard Drive. The one terabyte sounds like a lot but it fills up very fast. Most games average 50gb, plus updates and patches. Modern Warfare at this time is 150gb

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the xbox360 which I ended up with 5 different systems due to the red ring of death, I have never had any issues with the XBox One X system. I upgraded from my XBO to this to take full advantage of my home theater system as well as for the 4K player. Works great and to boot came with a decent game. I know this particular tomb raider didn't do overly well and, not sure why. It was a good iteration for the franchise.

    I would recommend this to a friend
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