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Customer reviews

Rating 3.9 out of 5 stars with 190 reviews

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    Rating 4.0 out of 5 stars

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 190 reviews
  • Rated 1 out of 5 stars

    Poor prep information

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation has not been done. I purchased the oven, microwave and micro trim since 2 months ago. The home consultant failed to tell me that in order to the new appliances to fit, I needed to build a cabinet within my existing one. Then the installers came, they didn't do the installation but they didn't explain neither the issue. Another Gig consultant came and the same. Finally last week the installers came again and told me what I need to do. So your Gig or third party teams have a poor service. Your manager and in store consulta very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave built in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave built in great brand and great bestbuy warranty and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile built in microwave installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and did an outstanding job on the semi tricky installation. They overcame obstacles quickly. Great job Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was efficient and professional. Crew was very courteous and friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No respect for a customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the worst experience with the customer service trying to get some one to answer my inquiries regarding the installation asked for a supervisor to call me back but was impossible to have them return a call I am still waiting for a supervisor to call me since July 21 and today is aug 6 and still waiting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait time was horrible, got delayed many times and wasn’t happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave Trim Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation and installers, and kit is attractive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and informative service for the microwave trim/and installing the new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Trim Kit Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technician installed the trim kit very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit was not needed. We chose to replace the microwave and single oven with a double oven so the trim kit was not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, knowledgeable & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're going to put your microwave in a cabinet it is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Man they installed this really well, boom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and Jake was early and such a pleasant person!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have easily installed the microwave and trim kit myself but just got lazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Trim Kit Installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It fits perfect. They even cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trim kit install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. He was On time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viking Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the installation team! Very happy with the purchase/installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trim kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit looks very professional and fits the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave and trim kit installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad never disappoints me, always great service and installation.

    I would recommend this to a friend
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