The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
THEY DO NOT ANSWER THE PHONE
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
WHAT TYPE OF BUSINESS HAS NO ONE TO ANSWER THEIR PHONES. I HAVE BEEN CALLING THE SAN RAFAEL LOCATION FOR AN HOUR!!!!! NO ONE WILL PICK UP THE PHONE. I HAVE HUNG UP AND TRIED OTHER OPTIONS FOR OTHER DEPARTMENTS. NO ONE WILL ANSWER THEIR PHONE. THIS IS NOT A REPUTABLE OR RELIABLE BUSINESS. I SENT MY EMPLOYEES TO GET A GPS INSTALLED IN ONE OF OUR COMPANY CARS ON THEIR DAY OFF AND THEY WERE TURNED AWAY BECAUSE I HAD TO BE THEIR. NO ONE SAID THAT WHEN I SPOKE TO SOMEONE FROM THE GEEKSQUAD TO MAKE SURE THEY INSTALLED GPS'S INTO VEHICLES. NOW I AM TRYING TO MAKE AN APPOINTMENT SO THAT I CAN BE THERE, SO THAT THEY WILL INSTALL THE GPS INTO THE VEHICLE AND THEY WILL NOT ANSWER THEIR PHONE.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great store, friendly and professional staff. Wonderful experience with purchase.