Customer Ratings & Reviews

I liked the cameras and the DVR system however my condo was not compatible with this system and had to return. Would purchase again when buying a house.

The guy was very knowledgeable and did a fantastic job on installing the camera's we are very happy with the work he did

Very satisfied with all work done. All of the cameras work perfectly.

Excellent service. He was very professional and knowledgeable.

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

My cameras still do not work. I have called multiple times get This re. scheduled and get people out every time they get out. It does not get fixed correctly.

The Geek Squad was on time and professional. They placed the Ring Floodlight Pro exactly where I wanted it and got it working quickly.

Very professional team and worked closely with customer to ensure production satisfaction

The guy that came to install was very professional. He even went above and beyond to install the cameras. I definitely would recommend this service.

Someone came out to house to look at see what needed done. When the installers showed up they said no go too much work. I decided to do the work myself, and did it in about two hours. Last time I will ever cal Best Buy’s to install anything in my house. They event charged my credit card in advance, then had to call to get my credit!!

Agents were very helpful and were available after installation to answer any questions or address any concerns.

The guys that installed my cams were great! They helped me understand how the cams worked and the different functions I could use to program each cam. They were awesome!

The agents, Frank and Hector, are very professional, courteous, punctual, and knowledgeable. They show concern for getting the service call completed

They arrived on time. They knew the product and when they were done explained it so we could understand. Perfect

BB ran a good sale on this system. It works well and gets a good picture. The software requires time to learn but after you use it a few times on your portable device to check in it becomes much easier.

Never told Geek Squad hired a third party for installation. That was bad enough, however, they never showed up for appointment to install.

Everything was great! Richard at Best Buy was excellent as well as the installation.

Very professional, showed up on time, wore mask, was very informative, technicians worked together well.

I like service when i call & i go in store they help

He did a excellent job! I called different company they didn’t able to get the job done. only Geek squard get it right