Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    better choice of AirPods

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for use at the gym. Sound quality is great, they stay nice and secure while on the treadmill, doing sit ups or using a bench. Buttons are large enough find and use pretty easy. only downside I have found so far is when you start sweating, sometimes a bit gets into the ear piece and muffles the sound. Most cases it's easy to just pull the earbud out, squeeze and wipe the tip, put it back in and get back to what you were doing. Doing that while running on the treadmill is a bit more tricky. I would still recommend these over the regular AirPods for sound quality. If you want to similar sound quality you can go with the AirPod Pros, but I would recommend getting the earhooks or neck cable if you plan to run with them (just to be safe).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent sound quality but some issues.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work similarly to my AirPods, and sound a little better. However, the connectivity seems to be worse. I’ve had multiple times where one ear works and the other doesn’t. Happens more with these than it ever has with my 3 year old AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best earbuds I have ever seen or used. I have this for about 3yrs. It never gives up or damage. Many time I forget it in my pins pockets and do laundry. After wards It still. It's the best of the best. I have used many earbuds, but not like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pair of earphones, I’ve use them at the gym for the most part and love the fact that they stay on my ear the entire time and sometimes I forget I have them on because they’re very comfortable. I’ll definitely recommend these to anyone who’s active like me and loves to workout without having to worry about them flying out of your ear. The sound is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear phones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very picky on my ear phones and by far these are the best i found! They mold to your ear and they are super loud! Great for working working out cuz they stay in your ear and loud when you don’t want to hear anyone around you! I’ve also had another pair for over a year now just happen to get these for my son cuz he loved my beats the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect – A Gift That Truly Touched Her Heart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Mother’s Day, and I honestly couldn’t have picked a better gift. From the moment she unwrapped it, I saw the joy and emotion on her face—something you can’t put a price on. The quality is exceptional, and the attention to detail made it feel incredibly personal and thoughtful. What really stood out was how meaningful it was. It wasn’t just another generic present—it felt like it was made just for her. Whether it’s the craftsmanship, the beautiful packaging, or the heartfelt message, everything came together perfectly. It made her feel seen, appreciated, and deeply loved—which is exactly what she deserves. If you’re looking for something that’s more than just a gift—something that truly celebrates the amazing woman your mom is—don’t hesitate. This was more than worth it, and I know it’s something she’ll cherish for years to come. Highly, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Could be louder. Fits as expected. Charging case is a bit on the big side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews stating the sound was not great and I completely disagree. I usually only wear one unless I am running. I cannot hear any outside noise with both in. I usually only turn the volume up 1/4-1/2 way otherwise it is too loud. They stay in place when I workout, charge lasts a very long time. Love that the charger is the same as the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great workout earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout earbuds! Long battery life - I ran 4 miles and still had 90% left after about an hour. They sound quite good and are comfortable. Transitioning between Apple products is truly seamless. One last nice thing is you can still hear cars on the road with these in. Price was nice and the refurb seemed like it was new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEATS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love these beats. Would def buy again. Gane changer great battery life and range

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great but hurt a lil

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and i love that they stay in your ear during a run. My otjer earbbuds constantly slip out. Its also nice to have these when flying bc of how well they stay put....only downside is it does hurt my ears. I can deal for the sake of not losing them when active but i still wear my other ones most of the time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better Than New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Better than new. My wife accidentally washed them and they still work. I will always try to find refurbished products from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 3 out of 5 stars

    For the price, I shouldn't have a single problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is nice but sometimes it'll sound weird, like the audio cuts out a bit and i have to reload the video or song. Theyre super comfortable! However i find that i have to turn them up pretty high to be able to hear them over background noises such as a fan blowing. That's normal but a pair of Bluetooth headphones i have from walmart dont need to be turned up nearly as loud for me to hear. Also sometimes they just have trouble connecting. Considering how expensive they are, i shouldnt have so many complaints. If it was cheaper i wouldn't care at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wire free ear buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds for anything you want to be doing. Working out, running, useful at work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect to wear on your workouts or runs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to turn the volume up/down while working out. The sounds is perfect and super comfortable. Also, very easy to connect to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    best by far

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far they have been working at the top of my list I drive for living the sound, battery life,how comfortable they're matters easy us use and one issue that most of the other bluetooth sets i've bout and gotten rid of, is that I expect to turn them on and work great for beats they work and take all the use I give them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    excellent sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, and sound quality is absolutely perfect. The earphones hold perfectly in place even during HIIT, and the sweat resistant makes it better than apple AirPods. The charging case is indeed a bit bulky, but doesn't marginalize the value of this earphones. yes, it is pricey, and could have been $50 less, but its beats!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Gym tunes!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go-to gym headphones. They were refurbished and I have never had a bad experience with products like this through best buy. Sound is great and no matter what kind of activity I am doing, they stay in. Water (sweat) is not an issue. Battery life is great. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    GREAT SOUND AND SOLID SECURE FIT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several high end earphones including GALAXY BUDS LIVE AND PRO which I love. These POWERBEATS PRO have a better sound and they fit more securely so I use them for my sports activities. At first I had some difficulty with the bluetooth connectivity but then discovered the method of securing the connection automatically by using the little button on the case to make the connection permanent and automatic. Now I am very satisfied with the auto bluetooth connect, the clear and measured sound and of course the tight secure fit. Not gonna give these up any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months sound quality is still very good. I use them everyday at work from 7-4 without them dying.

    I would recommend this to a friend
Sponsored