Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,484 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for mountain biking

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Powerbeats Pro on a recommendation from a friend to use primarily when mountain biking. They stay comfortably snug in my ears during long rides. Sound is good, battery life is great and controls are great. These check every box for me. I wish I discovered these before my AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough good things to say about it. I still have the powerbeats2 wireless but since these are totally wireless, they are fantastic. The sound quality, battery, and immediate connection once they go on the ear is a huge plus. Great in the gym. So comfortable, you barely know you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sounds and most importantly does not fall out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice set of Bluetooth headphones good sound quality for the noisy Gym I do have more expensive headphones but I don’t want to wear them in the gym. It stays in my ears which is most important and it’s loud as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and great sound quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and great sound quality. I sometimes forget they are even on my ear. Its nice to be able to use one or both with volume and button control on both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible and the microphone is great for calls. I love the fit because they are very secure on my ears. The battery lasts a long time. I can go days without charging them. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Light weight and great sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had me try his apple ear buds and they just weren’t comfortable for me, my ears are small and they kept falling out. We orders these and they are great! Lightweight for you ears and great sound! They stay in my ears with the small buds (they come with 3 sizes) and they have great reception!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. I have tried 10+ different brand pairs. This is the first pair that don’t fall out of small ear canal, don’t get in the way of my glasses and are very comfortable. Sounds is great, battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice. Work well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a really good sound. Fits securely on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Wonderful product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they don’t fall off while walking, running or doing any type or strenuous type of activity. They hold a charge for a long time. I bought a pair for my dad also, just for him to listen to his old school chillin in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BOMB BEATS GREAT PRICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds Excellent sound great fit because you get 3 different size rubber inserts which is great for my small ears Lol. Great on sale price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Stellar Experience

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year ago, I took a chance on the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones. To my delight, they performed like new right out of the box, a testament to the rigorous testing and restoration process they undergo. This is a unique feature that sets them apart from other refurbished products. The durability of these earphones is commendable. They've been through numerous workouts, accidental tugs, and even a couple of drops, yet they continue to function flawlessly, which speaks volumes about their build quality. The adjustable, secure-fit ear hooks are a game-changer, offering a sense of security and stability that I hadn't experienced with other earphones. I can go on long runs or intense gym sessions without once adjusting them, which is a massive plus for me. Another area where the Powerbeats Pro shines is its ease of use. The controls are not just user-friendly; they're empowering, making it a breeze to change tracks, adjust volume, or take calls without breaking stride. However, it's important to mention that being a refurbished product, I encountered a minor hiccup a few months in. A false contact issue developed between the case and the right earbud. While it's not a deal-breaker and is somewhat expected with refurbished or heavily used products, it's a minor issue that you can be confident will not significantly impact your experience. Despite this, the experience has far exceeded my expectations for a refurbished product. The Powerbeats Pro has been a reliable workout companion and seamlessly integrated into my daily life, offering unparalleled comfort, convenience, and sound quality. They offer an exceptional experience that rivals that of brand-new products, making them an excellent choice for eco-conscious and budget-savvy consumers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones I’ve ever owned.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best wireless headphones. This replaces a pair that I lost. The ear loops do it for me, as well as the full controls on each earbud. If you use an iphone, Siri works without any other activation, other than “hey Siri”. I was concerned about the refurbished. These came without the standard ear tips, but three tips of other sizes. Interestingly, I got a better fit with the smaller ear tip, which I had never tried, as I always used the default tip. Sound is so much better now. A happy accident. Buying my second set of refurb because the value is so good. Don’t know how long these will be around as everyone is moving to the awful and uncomfortable “buds”. I can wear these all day long without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound and battery life. The connection at times can get fuzzy at times. A bit expensive for anything to go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Out of all my Bluetooth devices these are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal of the day price. Have a pair of air pods so I wanted to try beats to compare. I like the beats. They feel more secure on my ears. Like the volume adjustment and the small switch to change operations. Battery life is also better than air pods. Easy pairing with my other Apple devices. No problem using Siri. One small complaint is about storage case. It’s huge. I’ll be looking to purchase more if I can get them at the reduced price. Color is not an issue. Refurbished condition is good. Missing instructions. Would recommend at reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Beats Powerbeats Pro = quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and durability of this headphones are amazing. Not just deliver good connection, but also minimize the changes of falling during my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great In ear headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and getting that noise cancelling effect to block out unwanted outside noise. Having a volume rocker on both sides is a nice little feature. I do like that you can use one of them if you want and have the other charging in the case so you can have that one in one out type of listening experience. Another great feature is when they are taken out from ear and put down they turn off to conserve battery life, but you have to be aware because sometimes if you are watching a video and they turn off the phone volume will take over and if you are in a quiet place it bring unexpected attention.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buy. Got them on a refurbished deal. Definitely good bass and sound quality. Works real well with any Iphone. I would recommend this for any Iphone users. I use Android and the phone pairs nicely but has some drop off connection once in a while. Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrap great around your ear. Used them for running and working out never had a problem with them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the best wireless options out.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job with the Powerbeats. The sound quality is very good. The fit for my ears fit very snug and wouldn’t come out as I run or work out. The earphones has 3 size ear tips for the perfect fit. The pairing option is so easy. The moment you open the Powerbeats Pro case an pairing screen shows up on your Apple device with a one button pairing and boom they are all setup. Then on other Apple devices you won’t have to pair it to them, the headphones are automatically paired to your other Apple devices by default. Just select it in the Bluetooth settings and your good to go. The Powerbeats Pro’s also pair with your smart tv as a speaker output option. The controls on the Powerbeat Pro’s are done very well for volume up and down, next song/pause options. Lastly, the case is a bit big for a normal pocket and has a lightning charging port on it. Overall, these are my go to Wireless Earphone set.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You wont be disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for moving around. I like that it is secure in my ear, the sound is great and i can control volume from my ear.

    I would recommend this to a friend
Sponsored